Home|Audio Conferences|The New 9 to 5

The New 9 to 5: Flexible work arrangements in the 21st century

Thursday, February 28, 2019, 12:30 pm - 2:00 pm EST

Buy Now


Colin Johnston



Anne Bedard

Director, Engagement and Innovation, People and Culture
Public Service Commission of Nova Scotia
Dave Bulmer

Association of Management, Administrative and Professional Crown Employees of Ontario
Christine Poirier

Team Lead, Labour Relations
Professional Institute of the Public Service of Canada
Amanda Sarginson

Senior Legal Counsel


Flexible work arrangements such as telecommuting, compressed workweeks, and modified hours are a valuable recruitment and retention tool for workers who appreciate having some autonomy over when and where they work, and can also serve as an accommodative measure for some disabilities or family care obligations. However, many workers still hesitate to request them due to workplace cultures that value physical presence in the office, and many unions and employers worry about how to fairly administer such policies and appropriately supervise employees to ensure that they remain productive.

In this session, experts will address both the legal and practical considerations that arise when workplaces adopt flexible work arrangements, covering issues such as:

  • Adopting appropriate policies: What policies and procedures should employers put in place to appropriately respond to requests for flexible work arrangements? Can employees be required to provide a reason or justification for their request? Should there be an appeal mechanism when a request is denied? What role, if any, should the union play in this process? Could revoking the flexible work arrangement constitute a constructive dismissal?
  • Meeting the duty to accommodate: How does the approach change when the employee is requesting an alternative work arrangement as a human rights accommodation? What safeguards should workplace parties put in place to ensure that requests for accommodation (and the corresponding duty to disclose/provide information) are not improperly addressed?
  • Supervising employees/monitoring productivity: What measures can employers put in place to supervise employees who work remotely or during off-hours? Can an employer monitor keystrokes? Use surveillance measures such as cameras or screenshots? Require periodic check-ins with managers? Use productivity or time tracking software?
  • Ensuring fairness: What measures can workplace parties take to ensure fair and equitable flex-time agreements among employees? How should workplace parties manage competing requests, or requests that conflict with provisions in a collective agreement such as scheduling by order of seniority? How should unions respond to requests that may interfere with the rights of another member?

Additional Information

Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each audio conference is accompanied by a PDF of concise summaries of the cases discussed.

Audio conference MP3 files are available for $260. Those who have purchased the live audio conference may purchase the corresponding downloadable audio MP3 file for the discounted price of $160.

The recorded MP3 file and materials are available for download one business day after the live audio conference. After purchasing, you will receive an e-mail with instructions on how to access and download the audio conference MP3 file and materials by visiting My Account and selecting Order History. For audio file purchases for upcoming audio conferences, once the MP3 file is available through our site, registrants will receive an update e-mail informing them that the links are now ready.

Buy Now