Home|Audio Conferences|The New 9 to 5

The New 9 to 5: Flexible work arrangements in the 21st century

Thursday, February 28, 2019, 12:30 pm - 2:00 pm EST

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Colin Johnston




Employer Representative TBA

Dave Bulmer

Association of Management, Administrative and Professional Crown Employees of Ontario
Christine Poirier

Team Lead, Labour Relations
Professional Institute of the Public Service of Canada
Amanda Sarginson

Senior Legal Counsel


Flexible work arrangements such as telecommuting, compressed workweeks, and modified hours are a valuable recruitment and retention tool for workers who appreciate having some autonomy over when and where they work, and can also serve as an accommodative measure for some disabilities or family care obligations. However, many workers still hesitate to request them due to workplace cultures that value physical presence in the office, and many unions and employers worry about how to fairly administer such policies and appropriately supervise employees to ensure that they remain productive.

In this session, experts will address both the legal and practical considerations that arise when workplaces adopt flexible work arrangements, covering issues such as:

  • Adopting appropriate policies: What policies and procedures should employers put in place to appropriately respond to requests for flexible work arrangements? Can employees be required to provide a reason or justification for their request? Should there be an appeal mechanism when a request is denied? What role, if any, should the union play in this process? Could revoking the flexible work arrangement constitute a constructive dismissal?
  • Meeting the duty to accommodate: How does the approach change when the employee is requesting an alternative work arrangement as a human rights accommodation? What safeguards should workplace parties put in place to ensure that requests for accommodation (and the corresponding duty to disclose/provide information) are not improperly addressed?
  • Supervising employees/monitoring productivity: What measures can employers put in place to supervise employees who work remotely or during off-hours? Can an employer monitor keystrokes? Use surveillance measures such as cameras or screenshots? Require periodic check-ins with managers? Use productivity or time tracking software?
  • Ensuring fairness: What measures can workplace parties take to ensure fair and equitable flex-time agreements among employees? How should workplace parties manage competing requests, or requests that conflict with provisions in a collective agreement such as scheduling by order of seniority? How should unions respond to requests that may interfere with the rights of another member?


CPHR Alberta

CPD hours for this event can be logged online, through your CPHR Alberta member profile.

HRPA Continuing Professional Development

This program has been approved for 1.5 Continuing Professional Development (CPD) hours under Section A3 of the Recertification Log of the Human Resource Professionals Association.

HRMA Continuing Professional Development

This event has been approved by CPHR BC & Yukon for recertification credits under the CPHR Recertification Log. Be sure to note the Event Identification Number in your recertification log.

Lancaster House CPD
  • CPD for Members of the Law Society of Ontario: 1.5 Substantive Hours; 0 Professionalism Hours.
  • This audio conference has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.
  • Members of the Nova Scotia Barristers Society may count this program for 1.5 Continuing Professional Development hours.
  • This audio conference has been approved by the Law Society of New Brunswick for 1.5 Continuing Professional Development hours.
  • Members of the Law Society of Saskatchewan should contact their Law Society regarding CPD approval.

Additional Information

Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each audio conference is accompanied by a PDF of concise summaries of the cases discussed.

Live Session – $260, plus HST
Live Session for 2 or more (Boardroom fee) – $520, plus HST
Bundle Rate – Purchase a Live Session and receive the companion MP3 Recording for $160, plus HST
MP3 Recording – $260, plus HST
(Registrations must be paid in advance of the audio conference)
Contact us for discount pricing on the entire series.

Audio conference MP3 files are available for $260. Those who have purchased the live audio conference may purchase the corresponding downloadable audio MP3 file for the discounted price of $160.

The recorded MP3 file and materials are available for download one business day after the live audio conference. After purchasing, you will receive an e-mail with instructions on how to access and download the audio conference MP3 file and materials by visiting My Account and selecting Order History. For audio file purchases for upcoming audio conferences, once the MP3 file is available through our site, registrants will receive an update e-mail informing them that the links are now ready.

When you register, you'll be given a toll-free number to dial at the time of the session and an access code to join the call. For additional program and registration information, call Lancaster House at (416) 977-6618.

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