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Labour Relations from Your Living Room: Confidentiality, technology use, and other issues in the remote workplace

Thursday, October 22, 2020, 12:30 pm - 2:00 pm EDT

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Mihad Fahmy

Lawyer/Workplace Investigator


Due to the demanding nature of their jobs, most lawyers, union representatives, and human resources professionals are likely to have experienced working from home at least occasionally. However, the COVID-19 pandemic has made home offices, living rooms, and dining room tables across Canada primary workplaces instead of occasional worksites. In this session, experts will discuss important issues that have arisen for professionals because of this shift.

  • How much do lawyers and other labour relations professionals have to know about the technologies they use? Are Canadian lawyers subject to "a duty of technological competence" similar to that imposed on many American lawyers?
  • What should lawyers, union representatives, and human resources professionals know about a piece of technology in order to determine whether it provides sufficient privacy protections? Must they read and understand the complete terms of use for all software/apps they use? Can cloud-based services ever provide adequate protection for privacy and confidentiality?
  • Is personal health information subject to different standards of privacy than other types of information related to labour relations? Are additional technological safeguards necessary or appropriate for this type of information?
  • Are Internet-based means of communication, such as video conferencing, e-mail, and Voice over Internet Protocol (VoIP) phone services, adequate substitutes for more traditional means of communication with clients, witnesses, employees, and union members? Are they sufficiently private?
  • How can labour relations professionals who are not experts in information technology protect the data on their devices from phishing scams, malware, and malicious cyber-attacks?
  • What are the potential pitfalls of having a single device (e.g. computer or smartphone) for both personal and professional use?
  • How should labour relations professionals guard against non-technological threats to confidentiality while working from home? For example, what steps must be taken to prevent family members from overhearing work-related conversations or reading confidential information in paper files? What steps are necessary to meet professional obligations regarding the storing of paper files at home?
  • Are virtual hearings an adequate substitute for in-person hearings? Do they provide sufficient protections for privacy and confidentiality? Do they allow for the assessment of credibility?
  • What are some technologies that might help labour lawyers and other labour relations professionals work more efficiently and securely from home?


CPHR Alberta

CPD hours for this event can be logged online, through your CPHR Alberta member profile.

HRPA Continuing Professional Development

This program has been approved for 1.5 Continuing Professional Development (CPD) hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.

HRMA Continuing Professional Development

This audio conference has been pre-approved by the Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & YK) for 1.5 Continuing Professional Development hours. Be sure to note the Event Identification Number in your CPHR Recertification Log.

Lancaster House CPD
  • This audio conference has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.
  • CPD for Members of the Law Society of Ontario: 1.5 Substantive Hours; 0 Professionalism Hours.
  • Members of the Nova Scotia Barristers' Society may count this program for 1.5 Continuing Professional Development hours.

Additional Information

Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each audio conference is accompanied by a PDF of concise summaries of the cases discussed.

Live Session – $265, plus HST
Live Session for 2 or more (Boardroom fee) – $530, plus HST
Bundle Rate – Purchase a Live Session and receive the companion MP3 Recording for $165, plus HST
MP3 Recording – $265, plus HST
(Registrations must be paid in advance of the audio conference)
Contact us for discount pricing on the entire series.

Audio conference MP3 files are available for $265. Those who have purchased the live audio conference may purchase the corresponding downloadable audio MP3 file for the discounted price of $165.

The recorded MP3 file and materials are available for download one business day after the live audio conference. After purchasing, you will receive an e-mail with instructions on how to access and download the audio conference MP3 file and materials by visiting My Account and selecting Order History. For audio file purchases for upcoming audio conferences, once the MP3 file is available through our site, registrants will receive an update e-mail informing them that the links are now ready.

When you register, you'll be given a toll-free number to dial at the time of the session and an access code to join the call. For additional program and registration information, call Lancaster House at (416) 977-6618.

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