Home|Audio Conferences|Workplace Disability Management Systems

Workplace Disability Management Systems: Injury/illness rehabilitation, return-to-work plans, and accommodation

Thursday, November 12, 2020, 12:30 pm - 2:00 pm EST

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Carissa Tanzola

Employer Counsel
Filion Wakely Thorup Angeletti LLP
David Yazbeck

Union Counsel
Raven, Cameron, Ballantyne & Yazbeck


Carlos Capurro

Injured Worker Advocate and WSIB, Return-to-work and Long Term Disability Representative,
Canadian Union of Public Employees, Local 4400
Hedy Schonberger

Senior Disability Management Consultant
City of Edmonton
Emile Tompa

Senior Scientist
Institute for Work and Health


According to Statistics Canada, approximately 22 percent of Canadians aged 15 and over — 6.2 million people — have at least one disability and consequently face barriers to full participation in society. As the prevalence and cost of work disability continue to rise, organizations are increasingly implementing more comprehensive disability management systems to promote the health and well-being of all workers throughout the employment lifecycle. In this session, experts will discuss best practices for disability management and offer practical guidance for workplace parties seeking to improve accessibility and inclusion at the organizational level. Special attention will be paid to the new National Standard on work disability management systems, released by the Canadian Standards Association (CSA Group) in May 2020.

  • What are the key goals and components of a disability management system? What are the expected outcomes and benefits to employers, unions, and employees of implementing a comprehensive disability management system?
  • What role does prevention play in a disability management system? What health and wellness initiatives can workplace parties use to prevent work disability? How can workplace parties best prepare for and manage threats to employee health and safety?
  • What early interventions can be included in a disability management system to help employees with disabilities stay at work?
  • How can workplace parties ensure strong organizational support for employees returning to work after a leave of absence? How can employee benefits be structured to promote return to work?
  • What initial steps should workplace parties take to begin building a disability management system?
  • Who are the key stakeholders in work disability management? What skills and competencies are required within an organization to implement a disability management system and manage disability claims?
  • How can workplace parties ensure that employees and supervisors have the tools, information, or training needed for a successful disability management system?
  • How can workplace parties evaluate and measure the effectiveness of a disability management system?
  • What is the role of the union in disability management? What steps can unions take to encourage employers to implement disability management strategies or improve existing policies and procedures?
  • What standards or other sources of guidance on disability management may be useful to workplace parties?

Additional Information

Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each audio conference is accompanied by a PDF of concise summaries of the cases discussed.

Audio conference MP3 files are available for $265. Those who have purchased the live audio conference may purchase the corresponding downloadable audio MP3 file for the discounted price of $165.

The recorded MP3 file and materials are available for download one business day after the live audio conference. After purchasing, you will receive an e-mail with instructions on how to access and download the audio conference MP3 file and materials by visiting My Account and selecting Order History. For audio file purchases for upcoming audio conferences, once the MP3 file is available through our site, registrants will receive an update e-mail informing them that the links are now ready.

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