Home|Audio Conferences|Bullying and Harassment

Bullying and Harassment: Addressing borderline cases

Thursday, December 10, 2020, 12:30 pm - 2:00 pm EST

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Amy Bradbury

Employer Counsel
Wickwire Holm
David Yazbeck

Union Counsel
Raven, Cameron, Ballantyne & Yazbeck


Nicole O'Young

Legal Counsel
British Columbia Government and Service Employees' Union
Steven Seiferling

Employer Counsel
Seiferling Law


While bullying and harassment are often easily identified, workplace parties are regularly required to address cases involving behaviour that is more difficult to characterize. Employers and unions must be prepared to meet the challenges associated with these cases and to recognize and respond to bullying and harassment in more ambiguous circumstances. In this session, experts will clarify the legal definitions of bullying and harassment, provide guidance on how to handle borderline cases, and explore practical measures for promoting respect in the workplace.

  • What types of behaviours meet the legal definitions of bullying and harassment? Can a single episode constitute bullying or harassment, or is a series of discrete incidents required?
  • Are subjective perceptions or intentions relevant to whether conduct is considered bullying or harassment? Can a "tough" workplace culture excuse conduct that would otherwise be defined as bullying or harassment?
  • What is the difference between personality conflicts and bullying or harassment? Can rudeness, a poor attitude, or insensitivity amount to bullying or harassment?
  • How do adjudicators differentiate between legitimate management actions and bullying or harassment? When might an aggressive management style cross the line and become bullying or harassment? Can performance management or a workplace investigation ever constitute bullying or harassment?
  • How should an employer handle a claim of bullying or harassment against a supervisor by an employee who is sensitive to criticism or is simply unhappy being managed?
  • What is the legal definition of sexual harassment? What factors do adjudicators consider in determining whether conduct amounts to sexual harassment? How important are contextual factors such as tone, non-verbal behaviours, and the history of the relationship?
  • What factors should employers consider before taking disciplinary action for bullying or harassment? Is discipline always the best response to borderline cases?
  • What steps can employers and unions take to address the underlying causes of bullying and harassment and create a more respectful work environment?


CPHR Alberta

CPD hours for this event can be logged online, through your CPHR Alberta member profile.

HRPA Continuing Professional Development

This program has been approved for 1.5 Continuing Professional Development (CPD) hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.

HRMA Continuing Professional Development

This audio conference has been pre-approved by the Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & YK) for 1.5 Continuing Professional Development hours. Be sure to note the Event Identification Number in your CPHR Recertification Log.

Lancaster House CPD
  • This audio conference has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.
  • CPD for Members of the Law Society of Ontario: 1.5 Substantive Hours; 0 Professionalism Hours.
  • This audio conference has been approved by the Law Society of New Brunswick for 1.5 Continuing Professional Development hours.
  • Members of the Nova Scotia Barristers' Society may count this program for 1.5 Continuing Professional Development hours.

Additional Information

Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each audio conference is accompanied by a PDF of concise summaries of the cases discussed.

Live Session – $265, plus HST
Live Session for 2 or more (Boardroom fee) – $530, plus HST
Bundle Rate – Purchase a Live Session and receive the companion MP3 Recording for $165, plus HST
MP3 Recording – $265, plus HST
(Registrations must be paid in advance of the audio conference)
Contact us for discount pricing on the entire series.

Audio conference MP3 files are available for $265. Those who have purchased the live audio conference may purchase the corresponding downloadable audio MP3 file for the discounted price of $165.

The recorded MP3 file and materials are available for download one business day after the live audio conference. After purchasing, you will receive an e-mail with instructions on how to access and download the audio conference MP3 file and materials by visiting My Account and selecting Order History. For audio file purchases for upcoming audio conferences, once the MP3 file is available through our site, registrants will receive an update e-mail informing them that the links are now ready.

When you register, you'll be given a toll-free number to dial at the time of the session and an access code to join the call. For additional program and registration information, call Lancaster House at (416) 977-6618.

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