Rachel Hayward has over 15 years' experience working in the privacy field. As Director, Compliance and Special Investigations at the Office of the Information and Privacy Commissioner, Rachel is responsible for the management of breaches, special investigations and privacy impact assessment reviews. She has completed several high-profile offence investigations, including the largest offence investigation in the history of the office, which resulted in 38 charges under the Health Information Act and additional criminal charges.
Rachel holds a Master's degree in Public Administration, and is a Certified Privacy Professional (Canada) and Certified Information Privacy Manager. She was recently awarded the status of Fellow of Information Privacy by the International Association of Privacy Professionals, and is also certified in risk and information systems control.