Cathy Knapp

Cathy Knapp serves on the Board of the Alternative Dispute Resolution Institute of British Columbia (ADRBC) as a director and is a member of its Education Committee. Cathy has a background of almost 30 years in the aviation industry, with over 15 of those years spent in human resources (HR), where she was the sole HR professional working in Canada for the world's largest airline. In this role, Cathy gained experience with both unionized and non-unionized work groups in labour relations, employee relations, conflict resolution, investigations, disability management, compensation and benefits, performance and development, and occupational health and safety. A significant portion of her experience was gained in working through the challenging dynamics arising from Chapter 11, restructuring, and mergers.

Cathy launched her own private practice, Cathy Knapp, ADR Services Inc., in January 2017, dedicated to neutral work in the areas of workplace mediation, investigation, and arbitration. As a neutral, she assists employers, unions, and employees in resolving conflict. Cathy has completed a mentorship with Gabriel Somjen, Q.C., and Wayne Moore in accordance with the Collective Agreement Arbitration Bureau (CAAB) guidelines and has been placed on the Register of Arbitrators by the CAAB. Cathy is also a contract mediator with the British Columbia Human Rights Tribunal.

Cathy holds a certificate in Conflict Resolution with a specialization in Mediation and Third-Party Intervention from the Justice Institute of British Columbia. She also holds an Advanced Investigation Certificate from Rubin Thomlinson LLP.

Tel: (604) 760-0206
Email: cathy@cathyknappadrservices.ca