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Professional Learning Programs, presented by the University of Toronto's Centre for Industrial Relations and Human Resources with Lancaster House

Workplace Investigation Essentials: Ensuring the use of fair and effective procedures and practices


April 11 - 14, 2022 (3 sessions over 3 days)
Virtual Event



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In association with:


Upon completion of this program, participants will receive a certificate of completion from the University of Toronto's Centre for Industrial Relations and Human Resources (CIRHR).



 

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In support of efforts to prevent the spread of COVID-19, Lancaster House and our partners at the University of Toronto have worked closely to move the Professional Learning Program online. Our virtual program will meet the same high standards to which all Lancaster House events are held.

Program Leader

Sarah E. Atkinson
Lawyer and Workplace Investigator

Sarah E. Atkinson conducts investigations in an independent, neutral capacity into human rights and other workplace issues. She also provides mediation, facilitation, and assessment services for workplace conflict, as well as training on human rights, harassment, conflict resolution, and other issues in the workplace and on how to conduct workplace investigations. Sarah has focused her practice on assisting parties to resolve workplace disputes constructively.


After practising in-house with a union for over six years in federal labour relations, Sarah moved to private practice with a leading human resources law firm for several years, where she focused on representing management in the areas of human rights, employment standards, and labour relations. Since 2004, she has worked in her independent, third-party role with a wide range of federally and provincially regulated organizations, in both public and private sectors. She was appointed as a member of the Ontario Human Rights Tribunal in December 2014.


Sarah holds an LL.M. in Labour Relations and Employment Law from Osgoode Hall Law School and an Advanced Certificate in Dispute Resolution from York University. She was called to the Ontario Bar in 1993, and she was called to the Quebec Bar from 1994 to 2011.



Program speakers

Jesse Elders
Union Counsel
Kastner Lam LLP
Mike MacLellan
Employer Counsel
Crawford Chondon & Partners LLP


Program

Workplace Investigation Essentials: Ensuring the use of fair and effective procedures and practices

Workplace investigations require fair procedures and impartial investigators. Mistakes can be costly, resulting in significant damage awards and/or irreparable harm to employees. In order to avoid the financial and human toll of improper investigations, human resources professionals, managers, and union representatives should be familiar with the essential elements of thorough, balanced, and effective investigations whether they conduct investigations or not.

Concentrating on workplace harassment investigations, this program will prepare participants to

  • make sure investigations comply with applicable law;
  • determine the appropriate mandate and scope of an investigation;
  • identify appropriate qualified investigators;
  • recognize situations that require external investigators;
  • understand key steps in the investigative process;
  • appreciate the roles of management and union representatives;
  • address issues of confidentiality and privilege;
  • ensure procedural fairness;
  • assess credibility, evidence, and investigation reports; and
  • consider appropriate recommendations for next steps.

In addition to providing comprehensive training on workplace investigations for employer and union representatives who have a role in investigations but are not themselves investigators, this program serves as an essential introduction for labour relations professionals looking to establish competence as investigators.

 
 
 
 

Questions?

E-mail Christine Winiker or call (416) 977-6618 for more information.



Continuing Professional Development


HRPA Continuing Professional Development

This program has been approved for 9 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.


Lancaster House CPD
  • This program has been approved by the Law Society of Saskatchewan for 7 Continuing Professional Development Hours.
  • This program has been approved by the Law Society of British Columbia for 10.5 Continuing Professional Development hours.
  • This program has been approved by CPHR Alberta for 3.5 Continuing Professional Development Hours.