Home|Webinars|ABCs of Medical Information:

ABCs of Medical Information: How-to guidance on requesting, using and disclosing employee medical information

Tuesday, September 13, 2022, 12:30 pm - 2:00 pm ET



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Moderators


Elaine Doyle

Arbitrator/Mediator


Speakers


Dr. Pravesh Jugnundan

Occupational Health Physician
Occupational Health Clinics for Ontario Workers
Dan Bokenfohr

Employer counsel
McLennan Ross
Katherine Ferreira

Union Counsel
Koskie Minsky

Issues

Health-related issues in the workplace often impel employers to request employees' medical information — for example, medical documentation may be sought in granting sick leave and determining eligibility for benefits, fulfilling the duty to accommodate, and managing workplace attendance. Obtaining accurate, reliable information from qualified medical practitioners while respecting employee privacy rights is often a challenging task. Employers and unions both need to know where the line should be drawn between an employee's right to privacy and the employer's legitimate requirements for medical documentation. In this session, medical and legal experts will provide guidance on the "dos and don'ts" of accessing medical information, including the following issues:

  • Making inquiries:When is it appropriate for an employer to request employee medical information? What questions regarding an employee's health may appropriately be asked? How are such questions to be distinguished from overly intrusive, unnecessary, or discriminatory inquiries?
  • Determining what information is necessary: In general, what types of information can an employer or union representative legally request? Does the purpose of the request — i.e. to substantiate an absence, facilitate a claim for sick leave, support a return to work, or arrange accommodation — affect the answer to this question? If so, what kinds of information can be sought, and when?
  • Requesting medical information: What is the most effective way for employers and unions to request information from physicians or others? If an employee has already submitted a medical certificate from a physician, when will the employer be justified in seeking further information? What is the process that should be followed in such cases? What critical mistakes are commonly made when requesting medical information, and how can they be avoided?
  • Confidentiality: What basic rules govern the handling, use, and disclosure of confidential employee medical information? What steps must/should employers and unions take to protect confidentiality?
  • Specialists' reports and independent medical examinations: When can an employer request information from a medical specialist, such as a psychiatrist? When can the employer require an employee to attend an independent medical examination? What is the union's role in this process, and what advice should be given to an employee of whom such a request is made

Accreditation


HRPA Continuing Professional Development

This program has been approved for 1.5 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.

  • This program has been approved by CPHR Alberta for 1.5 Continuing Professional Development hours.
  • This program has been approved by CPHR BC and Yukon for 1.5 Continuing Professional Development hours.
  • This program has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.
  • This program has been approved by the Law Society of New Brunswick for 1.5 Continuing Professional Development hours.
  • This program has been approved by the Law Society of Saskatchewan for 1.5 Continuing Professional Development hours.
  • Members of the Law Society of Ontario may consider counting this program for 1.5 Substantive hours; 0 Professionalism hours.
  • Members of the Nova Scotia Barristers’ Society may consider counting this program for 1.5 Continuing Professional Development hours.

Additional Information

MATERIALS
Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each webinar is accompanied by a PDF of concise summaries of the cases discussed.

REGISTRATION FEE
Live webinar, video, and MP3 bundle – $430
Live webinar – $265
Video and MP3 – $265
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.

REGISTRATION INFORMATION
Webinar video and MP3 files are available for $265. Those who have purchased the live webinar may purchase the corresponding downloadable video and MP3 file for the discounted price of $165.

The video recording, MP3 file, and materials are available for download and viewing one business day after the live webinar. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording, MP3 file, and materials by visiting My Account and selecting Order History. For purchases for upcoming webinars, once the video recording and MP3 file and materials are available, registrants will receive an update e-mail informing them that the links are now ready.

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