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DTSTART;TZID=America/New_York:20231017T123000
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DTSTAMP:20260430T192200
CREATED:20230502T203908Z
LAST-MODIFIED:20231013T144735Z
UID:8053-1697545800-1701792000@lancasterhouse.com
SUMMARY:Labour Relations Certificate - Fall (Virtual Program)
DESCRIPTION:In association with:Upon completion of this program\, participants will receive a certificate of completion and a digital credential. \nProgram Leader\nDaphne Taras\nDirector\, Centre for Labour Management Relations\nToronto Metropolitan University \nProgram Faculty\n\n \nBruce Curran\nAssociate Professor\, Faculty of LawUniversity of Manitoba \n\n\n \nChris Davidson\nSenior Program Lawyer and Researcher \n\n\n \nJillian Houlihan\nUnion CounselPink Larkin \n\n\n \nColin Johnston\nMediator/Arbitrator \n\n\n \nAvner Levin\nProfessor\, Lincoln Alexander School of Law\,Toronto Metropolitan University \n\n\n \nArchana Mathew\nIntern\, Arbitrator Development Program \nFormerly Grievance Officer\, OPSEU \n\n\n \nFrank Miller\nInstructor (Sessional) Lecturer\,Faculty Advisor – HR/OB Co-Op Program \n\n\n \nDionne Pohler\nAssociate Professor\, University of Saskatchewan \n\n\n \nBob Thompson\nProfessor\, Human ResourcesSeneca College of Applied Arts and Technology \n\n\n \nJennifer Wootton\nLawyer & Workplace Investigator \n\n\nProgram\nThe Labour Relations Certificate Program\, presented by Toronto Metropolitan University and Lancaster House\, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces. \nTaught by Canada’s leading labour relations scholars and practitioners\, this program combines theory\, leading research\, and professional experience to provide an education that has immediate application in participants’ workplaces. \nProgram features \n\nAccess to leading Canadian experts in a small-group setting\nActive learning through group discussion\, case studies\, and simulations\nBalanced coverage of labour and management points of view\nManagement\, union\, and neutral attendees learn together\nExposure to diverse opinions and extensive knowledge of fellow participants\nVariety of speakers (academics\, lawyers\, practitioners\, subject-matter experts)\n\nWho should attend? \n\nHuman resources professionals\nUnion officers and representatives\nLawyers\nManagers\nMediators\nWorkplace investigators\n\n2023 Fall Schedule†The fall 2023 session of the Labour Relations Certificate Program will comprise of 8 sessions over 8 weeks\, and will take place on Tuesdays from 12:30 p.m. to 4 p.m. ET. \n†More detailed information coming soon. \nSample Agenda \nThe agenda below is for a previous offering of the program\, however\, content of the upcoming session will be substantially the same. \nLabour Relations Certificate CPD\n\n\nThis program has been approved by CPHR Alberta for 3.5 Continuing Professional Development hours.\n\n\n\n\n\nThis program has been approved for 3.5 Continuing Professional Development hours per session under Section A3 of the Recertification Log of the Human Resources Professionals Association.\nThis program has been approved by CPHR BC & Yukon for 3.5 Continuing Professional Development hours\, per session.\nThis program has been approved by CPHR Alberta for 3.5 Continuing Professional Development hours\, per session.\nThis program has been approved by the Law Society of British Columbia for 3.5 Continuing Professional Development hours\, per session.\nThis program has been approved by the Law Society of Saskatchewan for 26 Continuing Professional Development hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 3.5 Continuing Professional Development hours\, per session.\nMembers of the Law Society of New Brunswick may consider this program for 3.5 Continuing Professional Development hours\, per session.
URL:https://lancasterhouse.com/event/labour-relations-certificate-virtual-program/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
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DTSTART;TZID=America/Denver:20231115T090000
DTEND;TZID=America/Denver:20231115T160000
DTSTAMP:20260430T192200
CREATED:20230710T215421Z
LAST-MODIFIED:20230919T163440Z
UID:9063-1700038800-1700064000@lancasterhouse.com
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace\, Victoria (In Person Event)
DESCRIPTION:Program Leader\n\n \nMichael Lomax\nMediator \n\n\nHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn: \n\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\n\nThis program has been approved by CPHR BC & Yukon  for 5.5 Continuing Professional Development hours.\n\n\n \n\nThis program has been approved by the Law Society of British Colombia for 5.5 Continuing Professional Development hours.\nThis program has been approved by the Law Society of Saskatchewan for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace-british-columbia/
LOCATION:UVIC David Strong Building (C108)\, 3800 Finnerty Rd\, Victoria\, BC\, V8P 5C2\, Canada
CATEGORIES:Skills Training
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