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DTSTART;TZID=America/Toronto:20260505T123000
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SUMMARY:Managing in a Unionized Environment Certificate
DESCRIPTION:6-Half Days | Tuesdays and Thursdays\, 12:30 p.m. – 4:00 p.m. ET \nRegister by February 27th\, 2026 and save $300 using promo code: r89hxcxp \nIn association with: \nUpon completion of this program\, participants will receive a certificate of completion and a digital credential. \nManaging in a Unionized Environment | New Certificate Program\nManaging unionized workplaces requires a different skill set\, a different attitude\, and an appreciation that the labour law regime is utterly unlike the legal framework in the non-union setting. Unionized employees cannot be fired by giving notice and writing a cheque. Just cause must be established and thoroughly documented. Managers cannot make abrupt changes to company policies without considering the labour relations implications. Every decision made by a manager is scrutinized. Does the decision respect the collective agreement? Has it been applied consistently? Is it reasonable? \nThis course will guide those who manage or supervise unionized employees\, helping to avoid costly mistakes. Topics will include employee selection\, use of the probationary period\, discussion of performance problems and the discipline process\, dealing with privacy rights\, human rights concerns\, and the duty to accommodate. Session leaders will discuss how to read and negotiate collective agreement provisions\, comply with legislated employment standards\, promote mental health\, avert unfair labour practices\, and achieve better relationships and more effective solutions. Hear the union perspective on workplace issues\, and their expectations of managers\, and learn about best practices to emulate and proven strategies to build trust and respect. \nThe objective of the course is to significantly improve participants’ professional skills and improve the practice of labour relations. \n\nKey Learning OutcomesThe program is designed to be practical\, not theoretical. Participants will therefore leave with tools they can use immediately in the workplace to reduce conflict\, address issues effectively\, and manage labour relations successfully. \nBy the end of this program\, participants will be able to: \n\nUnderstand management rights and the union’s representation role\, and how these shape day-to-day decision-making.\nApply collective agreement provisions effectively in areas such as recruitment\, probation\, performance management\, and promotions.\nDeal with seniority issues and their impact on staffing decisions and morale.\nDevelop and implement workplace policies (e.g.\, attendance management\, remote work\, vaccination\, contracting out\, and technological change) consistent with legal tests requiring that rules be reasonable.\nComply with human rights obligations\, including the duty to accommodate.\nManage off-duty conduct and social media–related concerns appropriately.\nConduct fair and thorough workplace investigations that stand up to scrutiny.\nNavigate grievance and arbitration processes strategically and avoid common pitfalls.\nMaintain effective labour–management relationships and avoid unfair labour practices.\nFoster a culture of trust that supports long-term workplace stability.\n\n\nProgram Curriculum\n\nDay 1: Foundations of Management in Unionized Workplaces\nDay 2: Recruitment\, Probation\, Promotions and Seniority\nDay 3: Policy Implementation\nDay 4: Human Rights and Complex Employee Issues\nDay 5: Investigations\, Grievances\, and Arbitration\nDay 6: Maintaining Stability and Preventing Disputes\n\n\nCourse Instructors\n\n\n \nAlex Brat\nSenior Executive Director\, Labour Relations\nUniversity of Toronto \n\n\n \nChris Davidson\nLawyer & Workplace Investigator\nTurnpenneyMilne LLP \n\n\n \nBlaine Donais\nArbitrator/Mediator \n\n\n \nRyan Goldvine\nMediator/Arbitrator\nGoldvine Dispute Resolution Services \nPart-Time Member\nBC Employment Standards Tribunal \n\n\n \nRafael Gomez\nProfessor; Director\nCentre for Industrial Relations and Human Resources (CIRHR)\nUniversity of Toronto \n\n\n \nErin Kuzz\nPartner\nSherrard Kuzz LLP \n\n\n \nKat Leonard\nNational Representative\nUnifor \n\n\n \nDaphne Taras\nFormer Dean and Professor Emerita\nTed Rogers School of Management (TRSM)\nToronto Metropolitan University \n\n\n \nAnil Verma\nProfessor Emeritus\nRotman School of Business\nUniversity of Toronto \n\n\n \nMalini Vijaykumar\nUnion Counsel\nNelligan O’Brien Payne LLP \n\n\nPricing \n$3\,495.00Add to cart	\n			\n  \n\nCPD\n\n\nThis program has been approved by CPHR Alberta for 18 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 18 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for Continuing Professional Development 18 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 18 Continuing Professional Development hours.\n\n\nMembers of the Law Society of New Brunswick may consider this program for 18 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 18 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 18 Continuing Professional Development hours.\n\n\n\n\n\n\n  \n  \n\n\nSuggested Learning Programs
URL:https://lancasterhouse.com/event/managing-in-a-unionized-environment-certificate/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
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