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SUMMARY:Effective Grievance Handling and Arbitration Advocacy: Intensive training for employers and unions
DESCRIPTION:4 sessions over 2 weeks – Tuesdays and Thursdays\, 12:00 p.m. – 3:30 p.m. ET each day \nThis virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland. \nProgram Details Employer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early\, before expensive and unpredictable arbitration is necessary. However\, not every grievance can be settled without arbitration. When arbitration is necessary\, both employer and union representatives need to be able to effectively mount a successful position or provide meaningful support to counsel.   \nThroughout this program\, an experienced arbitrator and two seasoned advocates (one union-side and one management side) lead participants through the core elements of grievance handling\, settlement considerations\, case preparation\, preliminary issues\, and the rules of evidence.   \nIn the latter half of the program\, participants will work in groups to prepare for and take part in a realistic mock grievance arbitration. With guidance and feedback from the arbitrator\, participants collaborate to develop opening and closing statements and examine and cross examine witnesses.   \nThis hands on and practical certificate program equips both employer and union representatives with the skills they need to resolve grievances effectively and to advocate with confidence when arbitration becomes necessary.  \n\nWhat to Expect:\nThis virtual certificate program takes place over four half-day afternoon sessions\, held on Tuesdays and Thursdays across two weeks. Designed to fit into busy work schedules\, the program blends theoretical foundations with practical strategies to support effective grievance handling in unionized workplaces.  \nDay 1 – Explore the fundamentals of grievance handling\, settlement considerations\, and advocacy strategy\, including how to gather and share evidence effectively.  \nDay 2 – Dive into preliminary arbitration issues\, key rules of evidence\, and the essentials of delivering opening and closing statements.  \nDay 3 – Learn about mediation options and begin the hands-on mock arbitration\, delivering opening statements\, examining witnesses\, and receiving feedback from the arbitrator.  \nDay 4 – Conclude the mock arbitration\, complete witness examinations\, deliver closing statements\, and receive final feedback from the arbitrator.  \nAll participants will receive a comprehensive digital resource package that includes textbook chapters\, case summaries\, and additional materials prepared by Lancaster House program lawyers to support ongoing learning. Upon completion of the program\, participants will receive a certificate jointly issued by Lancaster House and Memorial University of Newfoundland.  \nWho Should Attend?\nThis program is ideal for professionals involved in grievance handling\, workplace dispute resolution\, and arbitration advocacy\, including: \n\nUnion Representatives and Labour Advocates – Individuals responsible for filing\, advancing\, or representing members in grievance processes who want to strengthen their settlement strategies and arbitration skills. \nHuman Resources and Labour Relations Professionals – HR and LR practitioners who manage grievances\, participate in hearings\, or support legal counsel in preparing arbitration cases. \nLabour and Employment Lawyers – Legal professionals seeking practical insights into the advocacy strategies used by experienced union and management representatives.\nManagers and Supervisors in Unionized Workplaces – Operational leaders who attend grievance meetings or provide key evidence and documentation for arbitration proceedings. \nPublic Sector Administrators and Organizational Leaders – Individuals involved in labour relations oversight or policy who need to understand how grievance and arbitration processes impact workplace dynamics and decision-making. \n\nLearning Outcomes:\nParticipants will leave this training equipped to:  \n\nPrepare effectively for grievance meetings and arbitration hearings; \nIdentify which grievances should proceed to arbitration; \nAnalyze the strengths and weaknesses of grievance cases; \nPresent persuasive arguments through examination and oral advocacy; and \nSupport early and strategic resolution of workplace disputes. \n\nPricing $1\,995.00Add to cart	\n			\n  \nFacilitator Coming Soon. \nSpeakers Coming Soon. \nCPD\n\n\nThis program has been approved by CPHR Alberta for 12 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 12 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for 12 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 12 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 12 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 12 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 12 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/effective-grievance-handling-and-arbitration-advocacy-intensive-training-for-employers-and-unions/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/02/Effective-Grievance-Handling-and-Arbitration-Advocacy-banner.jpg
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