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DTSTART;TZID=America/New_York:20261006T123000
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DTSTAMP:20260405T013411
CREATED:20240527T162824Z
LAST-MODIFIED:20260127T182501Z
UID:13457-1791289800-1793289600@lancasterhouse.com
SUMMARY:Labour Relations Certificate - Fall (Virtual Program)
DESCRIPTION:In association with:Upon completion of this program\, participants will receive a certificate of completion and a digital credential. \nProgram Leader\nDaphne Taras \nFormer Dean and Professor Emerita \nTed Rogers School of Management \nToronto Metropolitan University  \nProgram FacultyComing Soon. \nProgram\nThe Labour Relations Certificate Program\, presented by Toronto Metropolitan University and Lancaster House\, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces. \nTaught by Canada’s leading labour relations scholars and practitioners\, this program combines theory\, leading research\, and professional experience to provide an education that has immediate application in participants’ workplaces. \nProgram features \n\nAccess to leading Canadian experts in a small-group setting\nActive learning through group discussion\, case studies\, and simulations\nBalanced coverage of labour and management points of view\nManagement\, union\, and neutral attendees learn together\nExposure to diverse opinions and extensive knowledge of fellow participants\nVariety of speakers (academics\, lawyers\, practitioners\, subject-matter experts)\n\nWho should attend? \n\nHuman resources professionals\nUnion officers and representatives\nLawyers\nManagers\nMediators\nWorkplace investigators\n\n2026 Fall Schedule† The Fall 2026 session of the Labour Relations Certificate Program will comprise of 8 sessions over 4 weeks\, and will take place on Tuesdays and Thursdays from 12:30 p.m. to 4 p.m. ET beginning October 6th\, 2026. \nSample Agenda\nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/labour-relations-certificate-fall-virtual-program/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
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DTSTART;TZID=America/St_Johns:20261117T120000
DTEND;TZID=America/St_Johns:20261126T153000
DTSTAMP:20260405T013411
CREATED:20250228T152543Z
LAST-MODIFIED:20260127T185218Z
UID:16125-1794916800-1795707000@lancasterhouse.com
SUMMARY:Effective Grievance Handling and Arbitration Advocacy: Intensive training for employers and unions
DESCRIPTION:4 sessions over 2 weeks – Tuesdays and Thursdays\, 12:00 p.m. – 3:30 p.m. ET each day \nThis virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland. \nProgram Details Employer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early\, before expensive and unpredictable arbitration is necessary. However\, not every grievance can be settled without arbitration. When arbitration is necessary\, both employer and union representatives need to be able to effectively mount a successful position or provide meaningful support to counsel.   \nThroughout this program\, an experienced arbitrator and two seasoned advocates (one union-side and one management side) lead participants through the core elements of grievance handling\, settlement considerations\, case preparation\, preliminary issues\, and the rules of evidence.   \nIn the latter half of the program\, participants will work in groups to prepare for and take part in a realistic mock grievance arbitration. With guidance and feedback from the arbitrator\, participants collaborate to develop opening and closing statements and examine and cross examine witnesses.   \nThis hands on and practical certificate program equips both employer and union representatives with the skills they need to resolve grievances effectively and to advocate with confidence when arbitration becomes necessary.  \n\nWhat to Expect:\nThis virtual certificate program takes place over four half-day afternoon sessions\, held on Tuesdays and Thursdays across two weeks. Designed to fit into busy work schedules\, the program blends theoretical foundations with practical strategies to support effective grievance handling in unionized workplaces.  \nDay 1 – Explore the fundamentals of grievance handling\, settlement considerations\, and advocacy strategy\, including how to gather and share evidence effectively.  \nDay 2 – Dive into preliminary arbitration issues\, key rules of evidence\, and the essentials of delivering opening and closing statements.  \nDay 3 – Learn about mediation options and begin the hands-on mock arbitration\, delivering opening statements\, examining witnesses\, and receiving feedback from the arbitrator.  \nDay 4 – Conclude the mock arbitration\, complete witness examinations\, deliver closing statements\, and receive final feedback from the arbitrator.  \nAll participants will receive a comprehensive digital resource package that includes textbook chapters\, case summaries\, and additional materials prepared by Lancaster House program lawyers to support ongoing learning. Upon completion of the program\, participants will receive a certificate jointly issued by Lancaster House and Memorial University of Newfoundland.  \nWho Should Attend?\nThis program is ideal for professionals involved in grievance handling\, workplace dispute resolution\, and arbitration advocacy\, including: \n\nUnion Representatives and Labour Advocates – Individuals responsible for filing\, advancing\, or representing members in grievance processes who want to strengthen their settlement strategies and arbitration skills. \nHuman Resources and Labour Relations Professionals – HR and LR practitioners who manage grievances\, participate in hearings\, or support legal counsel in preparing arbitration cases. \nLabour and Employment Lawyers – Legal professionals seeking practical insights into the advocacy strategies used by experienced union and management representatives.\nManagers and Supervisors in Unionized Workplaces – Operational leaders who attend grievance meetings or provide key evidence and documentation for arbitration proceedings. \nPublic Sector Administrators and Organizational Leaders – Individuals involved in labour relations oversight or policy who need to understand how grievance and arbitration processes impact workplace dynamics and decision-making. \n\nLearning Outcomes:\nParticipants will leave this training equipped to:  \n\nPrepare effectively for grievance meetings and arbitration hearings; \nIdentify which grievances should proceed to arbitration; \nAnalyze the strengths and weaknesses of grievance cases; \nPresent persuasive arguments through examination and oral advocacy; and \nSupport early and strategic resolution of workplace disputes. \n\nPricing $1\,995.00Add to cart	\n			\n  \nFacilitator Coming Soon. \nSpeakers Coming Soon. \nCPD\n\n\nThis program has been approved by CPHR Alberta for 12 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 12 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for 12 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 12 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 12 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 12 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 12 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/effective-grievance-handling-and-arbitration-advocacy-intensive-training-for-employers-and-unions/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
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DTSTART;TZID=America/St_Johns:20261208T120000
DTEND;TZID=America/St_Johns:20261210T153000
DTSTAMP:20260405T013411
CREATED:20260317T162835Z
LAST-MODIFIED:20260317T163056Z
UID:19309-1796731200-1796916600@lancasterhouse.com
SUMMARY:Strategic Arbitration Advocacy Certificate Program
DESCRIPTION:2 sessions: Tuesday\, December 8 and Thursday\, December 10\, from 12:00 p.m. – 3:30 p.m. ET each day \nThis virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland. \nProgram Details Effective arbitration advocacy in complex cases requires more than mastering the basics. High-stakes matters often involve intersecting statutory regimes\, digital evidence\, credibility disputes\, and evolving issues. Success depends on knowledge of the rules\, strategic evidentiary decisions and confident advocacy under pressure. \nThroughout this advanced program\, experienced faculty will guide participants through the core elements of sophisticated arbitration strategy: building a unified and persuasive case\, managing complex evidentiary and procedural challenges\, and executing high-impact examinations and submissions. Participants will refine their ability to reframe weak facts\, address adverse evidence\, handle expert and digital records\, and respond strategically to objections and preliminary issues. \nAcross two intensive days\, participants apply these techniques in interactive exercises and a complex mock arbitration scenario. Working through challenging fact patterns\, participants develop theory\, craft examination plans\, argue objections\, and deliver focused openings and closings\, receiving practical expert feedback throughout. \nThis hands-on advanced program equips experienced employer and union advocates with the strategic tools and advocacy confidence required to manage sophisticated arbitration files and perform effectively in high-pressure hearing environments. \nLearning Outcomes:\nBy the end of this program\, participants will be able to:  \n\nDevelop a persuasive case theory and identify key strategic issues.\nDeliver compelling opening and closing statements under pressure.\nNavigate complex statutory\, procedural\, and evidentiary challenges.\nReframe weak facts and respond to adverse evidence effectively.\nPlan and conduct focused witness examinations\, cross-examinations\, and expert examinations.\nManage objections\, preliminary matters\, and jurisdictional issues.\n\nWhat to Expect:\nDay 1 – Build your advanced arbitration toolkit: Explore high-performance case theory\, tackle complex evidentiary challenges including digital and expert evidence\, and refine witness examination and high-impact opening and closing strategies through interactive exercises. \nDay 2 – Apply strategy in a mock arbitration: Manage pre-hearing strategy\, navigate preliminary and procedural issues\, and engage in intensive simulations including navigating difficult cross-examinations\, real-time objection practice\, and persuasive closing arguments\, with expert feedback throughout. \nPricing $1\,245.00Add to cart	\n			\n  \nFacilitator Coming Soon. \nSpeakers Coming Soon. \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/strategic-arbitration-advocacy-certificate-program/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
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