BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Lancaster House - ECPv6.15.4//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:Lancaster House
X-ORIGINAL-URL:https://lancasterhouse.com
X-WR-CALDESC:Events for Lancaster House
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/Denver
BEGIN:DAYLIGHT
TZOFFSETFROM:-0700
TZOFFSETTO:-0600
TZNAME:MDT
DTSTART:20230312T090000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0600
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20231105T080000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0700
TZOFFSETTO:-0600
TZNAME:MDT
DTSTART:20240310T090000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0600
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20241103T080000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0700
TZOFFSETTO:-0600
TZNAME:MDT
DTSTART:20250309T090000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0600
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20251102T080000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0700
TZOFFSETTO:-0600
TZNAME:MDT
DTSTART:20260308T090000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0600
TZOFFSETTO:-0700
TZNAME:MST
DTSTART:20261101T080000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Sao_Paulo
BEGIN:STANDARD
TZOFFSETFROM:-0300
TZOFFSETTO:-0300
TZNAME:-03
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20230312T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20231105T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Halifax
BEGIN:DAYLIGHT
TZOFFSETFROM:-0400
TZOFFSETTO:-0300
TZNAME:ADT
DTSTART:20250309T060000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0300
TZOFFSETTO:-0400
TZNAME:AST
DTSTART:20251102T050000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Los_Angeles
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20230312T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20231105T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20240310T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20241103T090000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0800
TZOFFSETTO:-0700
TZNAME:PDT
DTSTART:20250309T100000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0700
TZOFFSETTO:-0800
TZNAME:PST
DTSTART:20251102T090000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:America/Chicago
BEGIN:DAYLIGHT
TZOFFSETFROM:-0600
TZOFFSETTO:-0500
TZNAME:CDT
DTSTART:20230312T080000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0500
TZOFFSETTO:-0600
TZNAME:CST
DTSTART:20231105T070000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20230101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260711T144922
CREATED:20260129T194446Z
LAST-MODIFIED:20260604T195752Z
UID:18957-1781740800-1781827199@lancasterhouse.com
SUMMARY:After the Investigation: Defusing conflicts and restoring workplace relationships
DESCRIPTION:Program Overview \nAfter the Investigation: Defusing Conflicts and Restoring Workplace Relationships focuses on what comes next once a workplace investigation has concluded. Designed for labour relations and HR practitioners\, this workshop explores practical strategies for managing post-investigation tensions\, addressing lingering conflict\, and supporting a return to functional working relationships. Participants will examine communication approaches\, risk considerations\, and intervention tools that help stabilize the workplace\, rebuild trust where possible\, and reduce the likelihood of recurring disputes. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nDefuse workplace tension after an investigation and prevent conflicts from escalating\nCommunicate outcomes clearly while staying fair and legally sound\nRebuild relationships and restore team trust effectively\nNavigate complex dynamics balancing legal\, operational\, and human considerations\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nAfter the Investigation: Defusing conflicts and restoring workplace relationships \nAn investigation after allegations of bullying or harassment in the workplace\, breaches of respectful workplace policies\, or other inappropriate behavior are only the first steps in addressing workplace conflict. An investigation of bullying or harassment in the workplace may have the unintended result of further fracturing a workplace. In this workshop\, panelists will explore how employers and unions can best defuse conflicts and restore relationships in the workplace after the conclusion of a formal investigation. The panel will address the following questions: \nInvestigations Refresher \n\nIn what circumstances are employers obligated to conduct a workplace investigation? What is the role of the union in workplace investigations?\nWhat are the consequences of an inadequate investigation or failing to investigate an allegation?\nHow can an employer’s or union’s actions during an investigation defuse or increase conflict in the workplace?\n\nCommunicating with Employees and Members \n\nWhat are the most effective approaches to communicating with employees and members about an investigation\, while it is ongoing and after it has been completed\, to alleviate concerns and defuse conflict?\nShould the union be made aware of allegations? What amount of detail is the respondent entitled to?\nWhat role does solicitor-client privilege\, litigation privilege\, labour relations privilege\, and privacy legislation play once the investigation process is over? Who is entitled to the investigator’s findings or the final investigation report?\nWhen is it advisable to disclose the investigator’s findings to all employees? How should the findings be disclosed to the complainant and others in the workplace in a way that preserves relationships?\nHow should employers and unions respond if a complainant or others in the workplace disagree with an investigator’s findings? What recourse\, if any\, does a complainant have?\n\nDiscipline \n\nWhat considerations should govern the imposition of discipline based on the findings of an investigation report? Does an apology by the offending party or parties play a useful role in conflict resolution? What if an employee who behaved inappropriately is unremorseful and unwilling to accept responsibility?\nWhat is the appropriate response to bad faith complaints?\nWhen should consideration be given to reassigning an employee to a different work area during or after a workplace investigation? When should an employee be placed on leave?\n\nWorkplace Restoration \n\nHow does an investigation affect relationships in the workplace and the workplace culture?\nWhat are the goals of workplace restoration after an investigation? Are restorative processes necessary even if an investigator finds that no misconduct occurred?\nWhat does an effective workplace restoration plan entail? What is the union’s role in workplace restoration?\nHow should employers and unions address allegations or findings of a “poisoned work environment” or systemic issues in the workplace?\nWhat steps should employers and unions take to reinforce expectations regarding applicable workplace policies and acceptable behaviour?\nWhen should an employer consider retaining an external individual to assist with ongoing conflicts in the workplace?\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nLabour Arbitration and Policy Conference – Workshop  \n$995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \nAttendees also have the option to attend the Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nLabour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop)  \n$1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \nYou may also be interested in: \nWorkshop 1: Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nWorkshop 2: Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation \n\nSpeakers \n\n\n \nAdam Norget \nHR Legal Services & Legal Counsel\nEdmonton Police Service \n\n\n \nKyle Smith\nPresident and Owner\nHarmonic Resonance Workplace Solutions \n\n\n \nLeanne Rosinski\nAssociate Director\, Labour Relations\nAssociation of Academic Staff University of Alberta \n\n\n\nCPD \nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-3/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-3.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260711T144923
CREATED:20260129T191955Z
LAST-MODIFIED:20260604T195717Z
UID:18956-1781740800-1781827199@lancasterhouse.com
SUMMARY:Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation
DESCRIPTION:Program Overview \nHoning Your Grievance and Arbitration Skills is a practical\, skills-focused workshop designed for labour relations practitioners seeking to strengthen their effectiveness in grievance handling and arbitration. Participants will explore proven tools and tactical approaches for assessing grievances\, building persuasive cases\, managing evidence\, and advocating clearly and credibly at arbitration. Through applied discussion and real-world examples\, the workshop emphasizes strategic decision-making\, effective preparation\, and practical advocacy skills that translate directly to day-to-day representation. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nAssess grievances strategically to determine merit\, risk\, and appropriate next steps\nBuild clear and persuasive grievance and arbitration cases\, including organizing facts\, evidence\, and arguments\nApply effective advocacy techniques in grievance meetings and arbitration hearings\nPrepare and manage evidence and witnesses to support strong representation\nNavigate procedural and tactical issues in arbitration with confidence\nMake informed decisions about settlement\, withdrawal\, or proceeding to arbitration\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nHoning Your Grievance and Arbitration Skills: Tools and tactics for effective representation \nBuild your skills in grievance handling and arbitration advocacy through this interactive workshop. Speakers will bring deep insight into the real-world dynamics of grievance resolution\, explore how to build a persuasive case\, and discuss what matters most at the hearing. \nThrough a facilitated discussion and interactive exercises\, attendees will learn how to: \n\nAssess the merits of a grievance and progress through key steps in the grievance process in accordance with collective agreement requirements;\nWork with grievors who may present as “difficult to work with\,” recognizing underlying disabilities\, trauma\, and other factors which may be impacting communication;\nIdentify when settlement or mediation is appropriate;\nRecognize when a matter is unlikely to settle\, assess the appropriate forum\, and determine when arbitration is necessary;\nPrepare for arbitration and make the most of pre-hearing processes\, laying the groundwork to succeed at the hearing;\nNavigate key rules of evidence\, ensuring a case is presented in full and countering efforts by opposing parties to introduce out-of-bounds evidence; and\nAdvocate effectively in the hearing\, advancing the interests of your member\, organization\, or client.\nIdentify matters that must be proved;\nHow to use documents and reports;\nHow to handle hearsay and privileges;\nHow to avoid leading questions;\nHow to make objections.\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nLabour Arbitration and Policy Conference – Workshop  \n$995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \nAttendees also have the option to attend the Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nLabour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop)  \n$1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \nYou may also be interested in:Workshop 1: Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nWorkshop 3: After the Investigation: Defusing conflicts and restoring workplace relationships \nSpeakers \n\n\n \nMegan Kheong\nEmployer Counsel\nMLT Aikins \n\n\n \nPat Nugent\nUnion Counsel\nNugent Law Office \n\n\n \nLeanne Young\, K.C.\nLegal Counsel\,\nChartered Arbitrator\, Mediator and Adjudicator\nResolve ADR \n\n\nCPD \nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-2/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260711T144923
CREATED:20260127T201833Z
LAST-MODIFIED:20260604T195637Z
UID:18934-1781740800-1781827199@lancasterhouse.com
SUMMARY:Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining
DESCRIPTION:Program Overview \nBargaining in Complex Times is a workshop designed for experienced labour relations practitioners navigating increasingly challenging collective bargaining environments. The program focuses on building strategic skills to effectively prepare for negotiations\, cost proposals\, manage complex trade-offs\, and communicate positions clearly at the table and beyond. Through practical analysis and real-world scenarios\, participants will strengthen their ability to respond to economic uncertainty\, heightened stakeholder expectations\, and evolving workplace pressures with clarity and confidence. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nDevelop strategic bargaining preparation plans tailored to complex economic\, operational\, and workplace conditions\nAnalyze and cost collective agreement proposals to support informed decision-making at the bargaining table\nApply advanced negotiation techniques to manage trade-offs\, pressure points\, and competing priorities\nRespond effectively to uncertainty and change\, including inflationary pressures and evolving workforce expectations\nCommunicate bargaining positions clearly and persuasively to bargaining teams\, leadership\, and internal stakeholders\nAnticipate and manage bargaining dynamics\, including power imbalances\, timing challenges\, and external scrutiny\nStrengthen alignment between bargaining strategy and organizational objectives\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nBargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nTake your bargaining skills to the next level. \nThis program focuses on real-world\, modern challenges in today’s economic climate\, emphasizing strategic decision-making and effective communication before\, during\, and after bargaining\, with practical guidance participants can apply immediately. \nTopics include: \n\n Economic & Strategic Insights\n\n\nFactoring inflation\, wage pressures\, minimum wage stagnation\, and U.S./Canada trade policy impacts into bargaining\nUnderstanding how hiring freezes\, layoffs\, and increased workloads affect negotiations\nLeveraging non-monetary items to complement monetary proposals\nAnalyzing the cost and financial implications of proposals\, including wage\, benefits\, and operational impacts\n\n\n Practical Bargaining Skills\n\n\nNegotiation strategies that preserve relationships and drive stronger outcomes\nCommunicating effectively with members\, employees\, and media\nRecognizing bad faith bargaining and navigating confidential mandates\nInterpreting and drafting clear\, enforceable collective agreement language\n\n\n Modern & Future-Focused Agreements\n\n\nAdapting collective agreements for AI\, remote work\, and new workplace technologies\nIntegrating Equity\, Diversity\, and Inclusion (EDI) considerations\nManaging employee privacy and monitoring\, the right to disconnect\, and social media use\nAddressing outsourcing\, restructuring\, benefits\, and leaves of absence\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nLabour Arbitration and Policy Conference – Workshop  \n$995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \nAttendees also have the option to attend the Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nLabour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop)  \n$1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n \n\nYou may also be interested in:\nWorkshop 2: Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation \nWorkshop 3: After the Investigation: Defusing conflicts and restoring workplace relationships \n\nSpeakers \n\n\n \nTricia Gibbs\nLabour Relations Officer\nUnited Nurses of Alberta (UNA) \n\n\n \nGabriel Joshee-Arnal\nEmployer Counsel\nNeuman Thompson \n\n\n \nAdam Letourneau\nArbitrator and Mediator \n\n\nCPD \nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-1/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260527
DTEND;VALUE=DATE:20260528
DTSTAMP:20260711T144923
CREATED:20251002T185431Z
LAST-MODIFIED:20260522T172533Z
UID:17946-1779840000-1779926399@lancasterhouse.com
SUMMARY:Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation
DESCRIPTION:Program Overview \nThe Atlantic Labour Law Skills Training Workshop is a highly focused professional development opportunity for HR professionals\, union leaders\, and employer representatives involved in labour law in Newfoundland\, Nova Scotia\, New Brunswick\, and P.E.I.. Designed with both legal rigour and practical application in mind\, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes. \n\nWhat You’ll Learn: \n\nStrategies for proactive problem solving\nScenario-based exercises and expert feedback\nLegislative updates and case study analysis\nTools to improve communication and resolution at the front lines\n\n\nWho Should Attend \n\nHuman Resources Professionals\nLabour Relations Officers\nUnion Stewards & Counsel\nLegal Advisors and Advocates\n\n\nDelivery Format \n\nIn-Person session led by leading labour law experts\nInteractive case studies and guided discussion\n\n\nHoning your grievance and arbitration skills: Tools and tactics for effective representation \nBuild your skills in grievance handling and arbitration advocacy through this interactive workshop. Speakers will bring deep insight into the real-world dynamics of grievance resolution\, explore how to build a persuasive case\, and discuss what matters most at the hearing. \nThrough a facilitated discussion and interactive exercises\, attendees will learn how to: \n\nAssess the merits of a grievance and progress through key steps in the grievance process in accordance with collective agreement requirements;\nWork with grievors who may present as “difficult to work with\,” recognizing underlying disabilities\, trauma\, and other factors which may be impacting communication;\nIdentify when settlement or mediation is appropriate;\nRecognize when a matter is unlikely to settle\, assess the appropriate forum\, and determine when arbitration is necessary;\nPrepare for arbitration and make the most of pre-hearing processes\, laying the groundwork to succeed at the hearing;\nNavigate key rules of evidence\, ensuring a case is presented in full and countering efforts by opposing parties to introduce out-of-bounds evidence; and\nAdvocate effectively in the hearing\, advancing the interests of your member\, organization\, or client.\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nAtlantic Labour Law Skills Training Workshop: Honing your grievance and arbitration skills: Tools and tactics for effective representation \n$1\,195.00Add to cart	\n			\n  \n\nAttendees also have the option to attend the Atlantic Labour Law Conference\, taking place the days before the workshop. The conference features expert-led panel discussions examining key developments and practical challenges in labour relations and is designed to complement the workshop. The conference and workshop may be attended separately or as a bundled registration: \n\nAtlantic Labour Law Conference & Workshop – Bundle (Conference + Workshop) \n\n$2\,095.00Add to cart	\n			\n  \n\nSpeakers \n\n\n \nBrenda Comeau\nUnion Counsel\nPink Larkin \n\n\n \nNoella Martin\nEmployer Counsel\nBurchell Wickwire Bryson LLP \n\n\n \nChris Peddigrew\nArbitrator\, Mediator and Investigator\nPeddigrew Wade Law \nVice-Chairperson\nNewfoundland and Labrador Labour Relations Board\n \n\n\n \nJohn Whelan\nArbitrator and Dispute Resolution Lawyer\nWhelan Dispute Resolution \n\n\nCPD \nCPD\n\n\nThis program has been approved by CPHR Nova Scotia for 5.58 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR Newfoundland & Labrador for 5.58 Continuing Professional Development hours.\n\n\n\n\n \n\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 5.58 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/atlantic-labour-law-skills-training-workshop/
LOCATION:Halifax Marriott Harbourfront Hotel\, 1919 Upper Water Street\, Halifax\, Nova Scotia\, B3J 3J5\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/10/atlantic-labour-law-skills-training-workshop.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260429
DTEND;VALUE=DATE:20260430
DTSTAMP:20260711T144923
CREATED:20251002T190601Z
LAST-MODIFIED:20260415T162640Z
UID:17947-1777420800-1777507199@lancasterhouse.com
SUMMARY:A Trauma-informed Approach: Making grievance and complaint procedures a safe place
DESCRIPTION:Program Overview \nThe Ontario Human Rights and Accommodation Skills Training Workshop is a highly focused professional development opportunity for HR professionals\, union leaders\, and employer representatives involved in labour law in Ontario and Eastern Canada. Designed with both legal rigour and practical application in mind\, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes. \n\nWhat You’ll Learn: \n\nStrategies for proactive problem solving\nScenario-based exercises and expert feedback\nLegislative updates and case study analysis\nTools to improve communication and resolution at the front lines\n\n\nWho Should Attend \n\nHuman Resources Professionals\nLabour Relations Officers\nUnion Stewards & Counsel\nLegal Advisors and Advocates\n\n\nDelivery Format \n\nIn-Person session led by leading labour law experts\nInteractive case studies and guided discussion\n\n\nA Trauma-informed Approach: Making grievance and complaint procedures a safe place \nIn this full-day workshop\, participants will hear from leading experts about how to apply a trauma-informed approach to complaint and grievance procedures in the human rights context. Participants will develop an understanding of: key concepts related to a trauma-informed approach\, best practices when first responding to a complaint or grievance\, meeting the needs of participants\, and utilizing early resolution options. Participants will engage in interactive exercises relevant to the principles and practices discussed throughout the day. All participants receive a comprehensive set of digital materials\, including case summaries\, and additional resources compiled by Lancaster House program lawyers for continued learning and reference. Questions to be addressed include: \nKey Concepts \n\nWhat is trauma and how does it show up in the workplace?\nWhat is a trauma-informed workplace? Why is it particularly important that workplaces adopt a trauma-informed approach to complaint and grievance procedures during human rights disputes?\nHow does intersectionality and intercultural competence relate to a trauma-informed approach? What does this involve in practice?\nCan a trauma-informed approach conflict with the rights of a respondent?\n\nFirst Steps \n\nWhat barriers do complainants face when filing complaints or grievances\, especially in cases of discrimination or harassment? What steps can employers and unions take to address these barriers?\nWhat resources should employers and unions provide to complainants\, respondents\, witnesses\, and others in the workplace to support mental well-being in response to an incident\, complaint\, or grievance?\nHow should employers and unions handle anonymous complaints alleging discrimination or harassment by another employee? Why might a complainant feel more comfortable remaining anonymous?\nWhat interim measures should employers implement to protect complainants? For example\, when will it be appropriate for a respondent to be placed on leave?\n\nMeeting the Needs of Participants \n\nHow should employers and unions eliminate accessibility barriers\, and ensure appropriate accommodations are in place\, throughout the complaint and grievance processes? What if an individual’s trauma impacts their ability to fully participate?\nWhat aspects of complaint and grievance procedures can re-traumatize individuals? How can employers and unions reduce the likelihood of re-traumatization?\nWhat does trauma-informed interviewing and writing entail? How should one respond if an employee’s behaviour during a discussion is influenced by trauma?\nHow can the parties assess a complainant’s credibility and the merits of a case\, more generally\, without penalizing trauma-related responses?\nWhat strategies help reduce the risk of compassion fatigue for management and union representatives?\n\nEarly Resolution Options \n\nWhat early resolution options are available to the parties? Is early resolution appropriate for human rights disputes?\nWhat safeguards should the parties implement to ensure that early resolution is an informed and voluntary choice?\n\nGoing Forward \n\nWhat are the negative consequences of failing to adopt a trauma-informed approach to complaint and grievance procedures?\nHow can employers and unions develop a workplace culture where employees feel safe disclosing problems in the workplace\, reporting incidents\, or filing complaints and grievances?\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nOntario Human Rights and Accommodation Conference – Workshop$1\,095.00Add to cart	\n			\n  \nAttendees also have the option to attend the Ontario Human Rights and Accommodation Conference\, taking place the days after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges in workplace human rights and accommodation and is designed to complement the workshop. The conference and workshop may be attended separately or as a bundled registration: \n\nOntario Human Rights and Accommodation Conference & Workshop – Bundle (Conference + Workshop)  \n$2\,690.00Add to cart	\n			\n \n\nSpeakers \n\n\n \nNicole Biros-Bolton\nFounder and Lawyer\nBird Bolt Law \n\n\n \nTenniel Brown\, BA\, MSW\, RSW\nSpeaker\, Trauma Therapist\, Facilitator\nCentre for Anti-Oppressive Communication \n\n\n \nCatherine Fan\nUnion Counsel\nUrsel Phillips Fellows Hopkinson LLP \n\n\nCPD \nCPD\n\nThis program has been approved for Continuing Professional Development 5.5 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n \n\n\n\n \n\nMembers of the Law Society of Ontario may consider counting this program for 5.5 Substantive hours; 0 Professionalism hours.
URL:https://lancasterhouse.com/event/ontario-human-rights-and-accommodation-skills-training-workshop/
LOCATION:The Conference Center at the University of Toronto\, Terrace 3rd Floor\, 89 Chestnut St\, Toronto\, ON\, M5G 1R1\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/10/ontario-human-rights-and-accommodation-skills-training-workshop.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260417
DTEND;VALUE=DATE:20260418
DTSTAMP:20260711T144923
CREATED:20251002T153424Z
LAST-MODIFIED:20260410T181804Z
UID:17928-1776384000-1776470399@lancasterhouse.com
SUMMARY:Accommodating Mental Health Conditions in the Workplace: The duty to inquire\, medical information\, undue hardship\, and other core questions
DESCRIPTION:Program Overview \nThe BC Human Rights and Accommodation Skills Training Workshop is a highly focused professional development opportunity for HR professionals\, union leaders\, and employer representatives involved in labour law in BC and Western Canada. Designed with both legal rigour and practical application in mind\, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes. \nWhat You’ll Learn: \n\nStrategies for proactive problem solving\nScenario-based exercises and expert feedback\nLegislative updates and case study analysis\nTools to improve communication and resolution at the front lines\n\n\nWho Should Attend \n\nHuman Resources Professionals\nLabour Relations Officers\nUnion Stewards & Counsel\nLegal Advisors and Advocates\n\n\nDelivery Format \n\nIn-Person session led by leading labour law experts\nInteractive case studies and guided discussion\n\n\nAccommodating Mental Health Conditions in the Workplace: The duty to inquire\, medical information\, undue hardship\, and other core questions \nMental health related accommodation continues to be one of the most complex and high-risk areas of workplace decision-making for employers and unions alike. Legal obligations are evolving\, medical information is often incomplete or difficult to interpret\, and workplace parties are increasingly required to respond to non-visible disabilities. \nThis workshop is designed to provide practical guidance on accommodating employees with mental health disabilities in the workplace. \nLearn about the relevant legal tests and how to proactively address these issues in the workplace. \nInvestigations \n\nIs an employer entitled to information regarding an employee’s condition or only about any restrictions on job duties?\nWhat can employers or unions do when medical information is based largely on employee self-reporting? Must employees provide “objective evidence” of their conditions\, such as the results of a medical test or standardized clinical measure?\nHow can the parties request more specific information where the information provided is vague\, deficient\, or contradictory?\nWhen is it permissible to request that an employee provide a specialist report or undergo an independent medical examination (“IME”)? What is the union’s role when this has been requested?\nAre employers or unions entitled to communicate directly with an employee’s physician or require that the employee provide a “blanket release” of employee medical information?\n\nHow to Accommodate an Employee \n\nWhat are signs that an employee may be experiencing a mental health crisis in the workplace? What are more subtle signs that an employee may be struggling and in need of assistance or accommodation?\nWhen an employee notifies the employer of a mental health condition\, what responsibilities are triggered for employers and unions?\nHow should employers and unions assess what constitutes a reasonable accommodation of an employee’s needs\, and how can that be distinguished from employee preferences?\nWhat trends\, if any\, are emerging from recent decisions about the test for undue hardship?\nHow should employers analyze the availability and suitability of alternative work within the workplace?\nWhat resources may be proactively offered to employees in the workplace? How can employers ‘inclusively design’ their workplaces for neurodivergent employees?\nWhat are successful elements of a Return-to-Work plan and Accommodation Plan?\nHow should managers respond to employees who reveal their diagnosis but do not provide sufficient information regarding their functional ability and what is required to accommodate? What communication tools and tips may be offered understanding that employees with mental illness may struggle with perceived stigma of their condition?\nHow should issues relating to stigma of mental health issues be approached in the workplace?\nWhat resources may be offered to employees who continue to struggle with work despite accommodations?\nWhen and how should termination of employment be considered?\nCan liability be placed on employers for a failure to accommodate an employee’s unknown or not yet diagnosed mental health issue?\nWhat are recent trends in damage awards for an employer’s failure to accommodate a mental health condition?\nWhat legal obligations do employers have to assess and control workplace risk factors that may contribute to poor mental health?\nWhat workplace practices promote physical and mental wellness? What role\, if any\, should the National Standard of Canada for Psychological Health and Safety in the Workplace play in protecting and promoting workers’ mental health?\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nB.C. Human Rights and Accommodation Conference – Workshop$1\,095.00Add to cart	\n			\n  \nAttendees also have the option to attend the B.C. Human Rights and Accommodation Conference\, taking place the days before the workshop. The conference features expert-led panel discussions examining key developments and practical challenges in workplace human rights and accommodation and is designed to complement the workshop. The conference and workshop may be attended separately or as a bundled registration: \n\nB.C. Human Rights and Accommodation Conference & Workshop – Bundle (Conference + Workshop)  \n$2\,690.00Add to cart	\n			\n \n\nFaciliatator \n\n \nMegan Ashbury\nArbitrator and Mediator \n\n\nSpeakers \n\n\n \nDaniel McBain\nUnion Counsel\nMoore Edgar Lyster LLP \n\n\n \nJulie Menten\nEmployer Counsel\nRoper Greyell \n\n\n \nDr. Izabela Schultz\nRegistered psychologist\nClinical Director\nCORTEX Centre for Advanced Assessment \n\n\nCPD \nCPD\n\n\nThis program has been approved by CPHR BC & Yukon for 5.5 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/b-c-human-rights-and-accommodation-skills-training-workshop/
LOCATION:Pan Pacific Hotel Vancouver\, 999 Canada Pl #300\, Vancouver\, British Columbia\, V6C 3B5\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/10/b-c-human-rights-and-accommodation-skills-training-workshop.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Halifax:20251024T143000
DTEND;TZID=America/Halifax:20251024T163000
DTSTAMP:20260711T144923
CREATED:20250722T180050Z
LAST-MODIFIED:20251008T192114Z
UID:17182-1761316200-1761323400@lancasterhouse.com
SUMMARY:Bargaining and Interest Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update
DESCRIPTION:Program \nLed by a prominent arbitrator with seasoned union and management counsel\, this panel will examine current interest arbitration awards and discuss the treatment by negotiating parties and by arbitrators of emerging issues in the fire sector across Canada. \nAmong Topics to be Addressed: \n\nTo what extent do fire sector arbitrators take inflation into account? What role does it play in bargaining?\nHow much weight do arbitrators give to police-fire wage parity?\nAre municipal employee settlements relevant in fire sector bargaining/arbitration?\nWhat factors do arbitrators consider in deciding staffing issues?\nWill arbitrators prohibit a requirement for prior authorization of drugs by insurance companies?\nContracting out of bargaining unit work: can dispatch work be contracted out and if so\, must it be contracted out to a fire force represented by the firefighters’ association?\nHow much weight do arbitrators give to the employer’s ability to pay?\nCan parties introduce late demands and\, if so\, when?\nWill arbitrators grant an employer’s request to add part-time firefighters?\nHow do arbitrators apply the factors of wage comparability and demonstrated need\, total compensation\, and past bargaining history?\nCan the parties’ exchanges during negotiations be referred to at arbitration?\nAnd more.\n\nParticipants will receive materials containing current legislation and key precedent-setting decisions. \n\nLearning Outcomes \nBy the end of this session\, participants will be able to: \n\n\nUnderstand key principles and procedures involved in interest arbitration in the fire sector across Canada. \n\n\nIdentify and evaluate different arbitration formats\, including conventional arbitration\, med-arb\, final offer selection\, and first contract arbitration. \n\n\nApply key criteria used by arbitrators (such as replication\, comparability\, and demonstrated need) to issues like wages\, benefits\, and staffing. \n\n\nPrepare effectively for mediation meetings and arbitration hearings\, including how to present briefs and supporting documentation. \n\n\nRecognize how recent awards are addressing substantive and procedural issues such as inflation\, estoppel\, post-hearing settlements\, and admissibility of bargaining history. \n\n\nAssess the appropriateness and impact of various remedies\, including interim awards\, retroactivity\, referrals for negotiation\, and final orders. \n\n\nUse the provided reference materials to support future advocacy and decision-making in the interest arbitration process. \n\n\n\nWho Should Attend? \n\nHR directors\, professionals and executives\nFire chiefs and deputies\nUnion officers and representatives\nGrievance advisors and committee members\nLabour lawyers/consultants\nArbitrators\, mediators and adjudicators\n\n\nYou may also be interested in \nIf you’re interested in this session\, you may also want to attend Grievance Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update\, taking place. This companion panel offers a focused look at key developments and strategies in grievance arbitration in the fire sector. Bundle pricing is available for those who wish to attend both programs. \n\nPricing \nBargaining and Interest Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update \n$495.00Add to cart	\n			\n  \n\nBundle Pricing: Includes Bargaining and Interest Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update and Grievance Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update. \n\n$895.00Add to cart	\n			\n  \n\nSpeakers \n\n\n \nChris Albertyn\nLabour Arbitrator\nAlbertyn Arbitration \n\n\n \nThomas Roper\, K.C.\nEmployer Counsel\nRoper Greyell LLP \n\n\n \nJeffrey Sack\, K.C.\nUnion Counsel \n\n\n\nCPD \nWorkshop CPD\n\n\nThis program has been approved by CPHR Alberta for 2 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 2 Continuing Professional Development hours.\n\n\n\nThis program has been approved for 2 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 2 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 2 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 2 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 2 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/lancasters-interest-arbitration-in-the-fire-sector-essentials-and-update/
LOCATION:Virtual Event
CATEGORIES:Fire Services,Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/07/ff-header-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Halifax:20251024T120000
DTEND;TZID=America/Halifax:20251024T140000
DTSTAMP:20260711T144923
CREATED:20250722T181236Z
LAST-MODIFIED:20251008T192137Z
UID:17192-1761307200-1761314400@lancasterhouse.com
SUMMARY:Grievance Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update
DESCRIPTION:Program \nThis timely session brings together a respected arbitrator with experienced labour and management counsel to update you on current trends in grievance arbitration affecting fire services across Canada. \nAmong Topics to be Addressed: \n\nCan municipalities terminate accrual of vacation pay or other entitlements where firefighters are on workers’ compensation or long-term disability?\nCan firefighters on workers’ compensation or long-term disability accept temporary employment elsewhere?\nIs union consent required for a change in hours or shifts?\nWhen are reasonable and customary limits on firefighter benefits valid?\nCan employers require preauthorization of drugs by insurance providers?\nAnd more.\n\nThis session includes updates from a previous program\, but those who did not attend the earlier session will still gain tremendous value from the discussion. The content will be fully accessible for new attendees\, with updated insights and analysis throughout. \nThe session emphasizes interactive learning and real-world guidance. Participants will receive materials containing current legislation and key precedent-setting decisions. \n\nLearning OutcomesBy the end of this session\, participants will be able to: \n\nIdentify emerging issues and recent arbitration trends in the fire sector across Canada.\nAnalyze arbitration awards related to discipline\, accommodation\, privacy\, and workplace safety.\nApply legal principles to common grievances involving staffing\, scheduling\, leave\, and contract interpretation.\nUnderstand the scope and limits of management rights\, including remote work policies\, surveillance\, and contracting out.\nRecognize how human rights\, duty of loyalty\, and off-duty conduct are addressed in arbitration.\nUse the comprehensive reference package as an ongoing resource for grievance handling and workplace decision-making.\n\nEngage more confidently in grievance arbitration processes with enhanced legal insight and practical knowledge. \n\nWhat to ExpectThis session will feature an engaging panel discussion led by an experienced arbitrator and expert union and management counsel. \nPanelists will share insights on current issues in fire sector grievance arbitration\, using real-world examples and recent decisions to highlight key trends and challenges. \nYou’ll have the opportunity to ask questions throughout the session and take part in interactive Q&A periods designed to address practical concerns from the field. \nParticipants will receive a comprehensive reference package\, to keep and reference at any time\, which includes case summaries\, legal analysis\, and topic overviews. This package will be referred to throughout the session and will serve as a valuable resource long after the program concludes. \n\nWho Should Attend?\nHR directors\, professionals and executives\nFire chiefs and deputies\nUnion officers and representatives\nGrievance advisors and committee members\nLabour lawyers/consultants\nArbitrators\, mediators and adjudicators\n\n\nYou may also be interested inIf you’re interested in this session\, you may also want to attend Bargaining and Interest Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update\, taking place. This companion panel offers a focused look at key developments and strategies in interest arbitration in the fire sector. Bundle pricing is available for those who wish to attend both programs. \n\nPricing \nGrievance Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update \n$495.00Add to cart	\n			\n  \n\nBundle Pricing: Includes Bargaining and Interest Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update and Grievance Arbitration in the Fire Sector: Essentials and 2024 – 2025 Update. \n\n$895.00Add to cart	\n			\n  \nSpeakers\n\n \nChris Albertyn\nLabour Arbitrator\nAlbertyn Arbitration \n\n\n \nTim Gleason\nUnion Counsel\nDewart Gleason LLP \n\n\n \nThomas Roper\, K.C.\nEmployer Counsel\nRoper Greyell LLP \n\n\n\nCPD \nWorkshop CPD\n\n\nThis program has been approved by CPHR Alberta for 2 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 2 Continuing Professional Development hours.\n\n\n\nThis program has been approved for 2 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 2 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 2 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 2 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 2 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/lancasters-grievance-arbitration-in-the-fire-sector-essentials-and-update/
LOCATION:Virtual Event
CATEGORIES:Fire Services,Skills Training,Workshop
ATTACH;FMTTYPE=image/png:https://lancasterhouse.com/wp-content/uploads/2025/07/ff-header-1.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Halifax:20250404T110000
DTEND;TZID=America/Halifax:20250404T170000
DTSTAMP:20260711T144923
CREATED:20241205T183445Z
LAST-MODIFIED:20250318T181226Z
UID:15431-1743764400-1743786000@lancasterhouse.com
SUMMARY:Grievance and Interest Arbitration in the University Sector
DESCRIPTION:ProgramIn this virtual workshop\, experts will address key issues and trends in interest arbitration and grievance arbitration in the university sector\, as reflected in the decisions of leading arbitrators across Canada. Attendees can expect to learn principles and practices related to the following: \n$1\,195.00Read more	\n			\n \n\nAcademic freedom and the limits on faculty’s “free speech” rights\nSalary disputes and remedial options\nPension and benefit issues\, before and after retirement\nPrivacy concerns and access to information\nThe role and results of grievance arbitration\nFaculty bargaining and its outcomes\nChallenging promotion and merit pay decisions\nFaculty rights to design courses\, assign marks\, determine content\nUniversity governance issues: the roles of the President\, Senate and Faculty Association\n\n\nAdvancing EDI\nEnsuring accommodation\, combatting discrimination\nChallenging discipline\nDefending against harassment\nNavigating investigations\, invoking protections\nAppointments: tenured\, tenure stream\, teaching\, sessional\, contractually limited\nWorkload\nJob security: closures\, cutbacks\, abolition of programs\n\nAccompanied by materials\, developed by Lancaster House Lawyers\, that offer extensive case law analysis\, legislative updates\, summaries\, and practical guidance—all thoroughly researched and designed for easy reference.\nSpeakers\n\n \nChris Albertyn\nArbitrator \n\n\n \nWassim Garzouzi\nRavenlaw LLP \n\n\n \nJennifer S. Russell\nRoper Greyell LLP \n\n\nCPDConference CPD\n\n\nThis program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.\n\n\n\nThis program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/grievance-and-interest-arbitration-in-the-university-sector/
LOCATION:Virtual Event
CATEGORIES:Labour Law & Labour Policy,Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2024/12/IA-University-Sector-Apr-2025.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250130T090000
DTEND;TZID=America/Los_Angeles:20250130T160000
DTSTAMP:20260711T144923
CREATED:20240829T152714Z
LAST-MODIFIED:20250120T195018Z
UID:14710-1738227600-1738252800@lancasterhouse.com
SUMMARY:Difficult Bargaining: Identifying and Overcoming Obstacles to Agreement (Pacific Time Zone)
DESCRIPTION:Program Leader\n\n \nTrevor Sones\n\n\nSpeakers\n\n \nJessica Fairbairn\n\n\n \nMaryna McTague\n\n\nProgram DetailsFinding the common ground that makes negotiation of a collective agreement possible can be a difficult process at the best of times. Is there a way to make the process easier\, or to prevent parties from becoming so entrenched in their own positions and views such that agreement is impossible? \nIn this interactive full-day workshop\, an experienced mediator along with two seasoned negotiators from both sides of the table will provide guidance on effectively using interest-based and other approaches to bargaining. Participants will learn to: \n\nUse more productive strategies when engaged in positional bargaining;\nIdentify situations in which interest-based bargaining can be used effectively;\nCommunicate effectively to identify needs and interests underlying demands;\nGenerate creative options to solve tough problems; and\nBuild and preserve productive union-management relationships through bargaining.\n\nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved by CPHR BC & Yukon for 5.5 Continuing Professional Development hours.\nThis program has been approved by the Law Society of British Columbia for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/difficult-bargaining-identifying-and-overcoming-obstacles-to-agreement/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2024/08/difficult-bargaining-st-pt.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240625T120000
DTEND;TZID=America/New_York:20240625T160000
DTSTAMP:20260711T144923
CREATED:20240405T153139Z
LAST-MODIFIED:20240405T153459Z
UID:13035-1719316800-1719331200@lancasterhouse.com
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace (Virtual Event)
DESCRIPTION:Program Leader\n\n \nMichael Lomax\nMediator \n\n\nHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn: \n\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD\n\n\nThis program has been approved for Continuing Professional Development 4 hours under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 4 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR Alberta for 4 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 4 Continuing Professional Development hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 4 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may count this program for 4 Continuing Professional Development hours.\nCPD for Members of the Law Society of Ontario: 4 Substantive Hours; 0 Professionalism Hours.
URL:https://lancasterhouse.com/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace-virtual-event/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2024/01/conflict-calm.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240514T123000
DTEND;TZID=America/New_York:20240515T160000
DTSTAMP:20260711T144923
CREATED:20240314T193136Z
LAST-MODIFIED:20240515T165328Z
UID:12779-1715689800-1715788800@lancasterhouse.com
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions (Virtual Event)
DESCRIPTION:Each day goes from 12:30 p.m. to 4:00 p.m. E.T.\nProgram Leader\n\n \nJennifer Wootton\nLawyer & Workplace Investigator \n\n\nWorkplace harassment investigations require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. This session will equip human resources professionals\, managers\, and union representatives with the knowledge and skills necessary to ensure that investigations in their workplaces are thorough\, balanced\, and responsive to legal requirements. \nParticipants will learn to: \n\nEvaluate harassment complaints\nChoose appropriate\, impartial investigators\nDetermine the appropriate mandate and scope of the investigation\nMake sure investigations comply with applicable law and are procedurally fair\nAppreciate how investigators should assess credibility and evidence\nAddress issues of confidentiality and privilege\nReview investigation reports critically\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD\n\n\nThis program has been approved by CPHR Alberta for 6.3 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 7 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved for 6 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resource Professionals Association.\nThis program has been approved by the Law Society of British Columbia for 7 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 7 substantive hours;\n0 professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 7 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/ensuring-effective-workplace-investigations-intensive-skills-training-for-employers-and-unions/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/eewi.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20240326T120000
DTEND;TZID=America/New_York:20240326T160000
DTSTAMP:20260711T144924
CREATED:20240119T171329Z
LAST-MODIFIED:20240319T160038Z
UID:11994-1711454400-1711468800@lancasterhouse.com
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace (Virtual Event)
DESCRIPTION:Program Leader\n\n \nMichael Lomax\nMediator \n\n\nHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn: \n\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD\n\n\nThis program has been approved for Continuing Professional Development 4 hours under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 4 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR Alberta for 4 Continuing Professional Development hours.\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 4 Continuing Professional Development hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 4 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may count this program for 4 Continuing Professional Development hours.\nCPD for Members of the Law Society of Ontario: 4 Substantive Hours; 0 Professionalism Hours.
URL:https://lancasterhouse.com/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace/
LOCATION:Virtual Event
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2024/01/conflict-calm.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231122T090000
DTEND;TZID=America/Denver:20231122T160000
DTSTAMP:20260711T144924
CREATED:20230727T181533Z
LAST-MODIFIED:20231018T142946Z
UID:9263-1700643600-1700668800@lancasterhouse.com
SUMMARY:Winning Cases at the WSIB and WSIAT: A skills training session\, Toronto (In Person Event)
DESCRIPTION:Program Leaders\n\n \nSean Ryan\nVice Chair\nWorkplace Safety and Insurance Appeals Tribunal \n\n\n \nCarissa Tanzola\nEmployer Counsel\nFilion Wakely Thorup Angeletti \n\n\n \nMaryth Yachnin\nWorker Counsel\nIAVGO Community Legal Clinic \n\n\nProgram DetailsThis full-day session will provide an overview of the WSIB appeal process form receipt of an adverse board-level decision through to a WSIAT hearing. Experienced advocates will provide practical advice on crafting an effective advocacy strategy and marshalling persuasive evidence before WSIB Appeals Resolution Officers (AROs) and the WSIAT. \nEmployer and worker advocates will learn to: \n\nAppeal a board-level decision within mandated timelines\nIdentify\, sort and prioritize issues in an appeal\nDevelop a “theory of the case”\nMeet pre-hearing disclosure obligations\nObtain relevant evidence\nAnticipate and meet the other side’s arguments\nPrepare clients for hearings\nEffectively use and challenge medical information\nMake effective opening statements and final arguments\nQuestion and cross-question witnesses\n\nCPD\n\n\nThis program has been approved for 5.5 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.\n\n\n\n\nMembers of the Law Society of Ontario may consider counting this program for 5.5 substantive hours; 0 professionalism hours.
URL:https://lancasterhouse.com/event/winning-cases-at-the-wsib-and-wsiat-a-skills-training-session-toronto-in-person-event/
LOCATION:Hart House (Music Room)\, 7 Hart House Circle\, Toronto\, Ontario\, M5S 3H3\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/png:https://lancasterhouse.com/wp-content/uploads/2023/07/toronto-header-2.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231117T090000
DTEND;TZID=America/Denver:20231117T160000
DTSTAMP:20260711T144924
CREATED:20230727T190822Z
LAST-MODIFIED:20231005T132336Z
UID:9181-1700211600-1700236800@lancasterhouse.com
SUMMARY:Supporting Employees with Mental Health Disabilities at Work: Skills training for employers and unions\, Vancouver (In Person Event)
DESCRIPTION:Program Leader\n\n \nMargaret Tebbutt\nSenior Consultant and Trainer\nWorkplace Mental Health \n\n\nProgram Faculty\n\n \nGretchen Brown\nUnion Counsel\nBritish Columbia Teachers’ Federation \n\n\n \nStephanie Vellins\nEmployer Counsel\nHarris & Co. \n\n\n \nLucette Wesley\nConsultant and Trainer\nCanadian Mental Health Association \n\n\nProgram DetailsThe Supreme Court of Canada has recognized that being able to work is essential to one’s “sense of identity\, self-worth and emotional well-being”. Yet many of the 20% of Canadian adults who experience mental illness each year must absent themselves from work\, taking a significant personal toll on the workers as well as financial and productivity burdens on employers. \nThis session is designed to prepare managers\, supervisors\, union representatives\, and other labour relations professionals to work together\, with affected workers\, to develop and maintain appropriate workplace accommodations and support that result in better outcomes for employers\, workers\, and workplaces in general. \nAt the end of this program\, participants will be able to: \n\nAppreciate the differences between medical/psychological concepts of mental health and mental disorders\, and legal concepts of disability due to psychiatric disorders;\nIdentify attitudes\, language\, behaviours and practices that perpetuate stigma;\nRecognize signs someone in the workplace may be struggling\, perhaps due to health issues\, including their mental health;\nCommunicate with employees/members who are struggling\, possibly due to mental health problems\, in a helpful\, non-threatening way;\nProvide effective\, flexible and sustainable workplace accommodations; and\nPromote psychological safety and mental well-being in the workplace\n\nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\n\nThis program has been approved by CPHR BC & Yukon  for 5.5 Continuing Professional Development hours.\n\n\n \n\nThis program has been approved by the Law Society of British Colombia for 5.5 Continuing Professional Development hours.\nThis program has been approved by the Law Society of Saskatchewan for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/supporting-employees-with-mental-health-disabilities-at-work-skills-training-for-employers-and-unions-vancouver-in-person-event/
LOCATION:Robson Square campus (C680 HSBC Hall)\, 800 Robson Street\, Vancouver\, British Columbia\, V7Z 3B7\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/png:https://lancasterhouse.com/wp-content/uploads/2023/07/vancouver-header.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Denver:20231115T090000
DTEND;TZID=America/Denver:20231115T160000
DTSTAMP:20260711T144924
CREATED:20230710T215421Z
LAST-MODIFIED:20230919T163440Z
UID:9063-1700038800-1700064000@lancasterhouse.com
SUMMARY:From Conflict to Calm: Dealing with high-conflict behaviour in the workplace\, Victoria (In Person Event)
DESCRIPTION:Program Leader\n\n \nMichael Lomax\nMediator \n\n\nHigh-conflict behaviour is characterized by unmanaged emotions\, extreme reactions\, preoccupation with blaming others\, and prolonged\, unresolved conflict. Such behaviour not only seriously damages relationships in the workplace but also frequently results in complaints of bullying and harassment\, grievances and other legal headaches for both employers and unions. This in-depth training session will equip participants with the knowledge and skills necessary to prevent high-conflict behavior from disrupting both employer and union operations and giving rise to costly litigation. \nParticipants will learn: \n\nBrain science behind high-conflict behaviour\, including current knowledge about High-Conflict Personalities (HCPs)\nPrinciples of progressive discipline and accommodation that apply to dealing with high-conflict behaviour\nStrategies for managing your own anxiety when dealing with HCPs\nApproaches to coaching HCPs to take responsibility for resolving their own conflicts in the workplace\nPractical techniques ready to be used in the workplace\, including:\nConnecting skills – using empathy\, attention and respect (E.A.R.) to communicate and build effective working\nrelationships with HCPs\nAssertion skills – using brief\, informative\, friendly\, but firm (B.I.F.F.) responses to counter misinformation or\nhostility\n\nPlease contact customerservice@lancasterhouse.com for more details. \nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\n\nThis program has been approved by CPHR BC & Yukon  for 5.5 Continuing Professional Development hours.\n\n\n \n\nThis program has been approved by the Law Society of British Colombia for 5.5 Continuing Professional Development hours.\nThis program has been approved by the Law Society of Saskatchewan for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/from-conflict-to-calm-dealing-with-high-conflict-behaviour-in-the-workplace-british-columbia/
LOCATION:UVIC David Strong Building (C108)\, 3800 Finnerty Rd\, Victoria\, BC\, V8P 5C2\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/png:https://lancasterhouse.com/wp-content/uploads/2023/07/victoria-header-3.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20231027T090000
DTEND;TZID=America/Chicago:20231027T160000
DTSTAMP:20260711T144924
CREATED:20230815T184152Z
LAST-MODIFIED:20231017T153543Z
UID:9558-1698397200-1698422400@lancasterhouse.com
SUMMARY:Promoting Mental Health: Assessing and protecting workplace psychological health and safety\, Calgary (In Person Event)
DESCRIPTION:Program Leader\n\n \nMichelle Phaneuf\nMediator & Psychological Health and Safety Advisor\nWorkplace Fairness West \n\n\nProgram Faculty\n\n \nHolly McEwan\nUnion Counsel\nNugent Law \n\n\n \nLaura Mensch\nEmployer Counsel\nBLG \n\n\nProgram DetailsEmployers and unions are accustomed to dealing with mental health in a reactive way. They participate in processes to accommodate workers with mental health conditions or to compensate workers who have experienced traumatic events. This approach is now widely recognized as inadequate. This program is designed provide participants with the tools and knowledge necessary to adopt a proactive approach to mental health and to implement or improve their workplace psychological health and safety system. \nParticipants will leave this workshop ready to \n\nIdentify the 13 factors can affect mental health at work\nAssess psychosocial hazards in the workplace\nImplement control measures to minimize workplace threats to mental health\nPromote a workplace culture that is supportive of worker psychological health and safety\n\nCPD\n\n\nThis program has been approved by CPHR Alberta for 5.5 Continuing Professional Development hours.\n\n\nThis program has been approved by CPHR BC & Yukon  for 5.5 Continuing Professional Development hours.\n\n\n \n\nThis program has been approved by the Law Society of British Colombia for 5.5 Continuing Professional Development hours.\nThis program has been approved by the Law Society of Saskatchewan for 5.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/promoting-mental-health-assessing-and-protecting-workplace-psychological-health-and-safety/
LOCATION:The Westin Calgary\, 320 4 Avenue Southwest\, Calgary\, Alberta\, T2P 2S6\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/png:https://lancasterhouse.com/wp-content/uploads/2023/08/calgary-header.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Sao_Paulo:20230615T090000
DTEND;TZID=America/Sao_Paulo:20230615T160000
DTSTAMP:20260711T144924
CREATED:20230323T182338Z
LAST-MODIFIED:20230508T185639Z
UID:6695-1686819600-1686844800@lancasterhouse.com
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions\, New Brunswick
DESCRIPTION:Speakers\n\n \nKelly VanBuskirk\nAdjunct Professor\,\nUniversity of New Brunswick \n\n\nWorkplace investigations\, whether they are probing complaints of workplace harassment or other forms of workplace misconduct\, require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. \nParticipants will leave this interactive session ready to: \n\nIdentify the necessary steps in an investigation\n\n\nDecide who should lead the investigation\, and whether an external investigator is required\n\n\nDetermine the appropriate mandate and scope of the investigation\n\n\nMake sure investigations comply with applicable law\n\n\nEnsure procedural fairness\n\n\nManage uncooperative and absent witnesses\n\n\nAssess credibility and evidence\n\n\nAddress issues of confidentiality and privilege\n\n\nReview comprehensive investigation reports\n\nIn order to avoid both the financial and human toll of inadequate investigations\, it is important that human resources professionals\, members of management\, and union representatives become familiar with the essential elements of thorough\, balanced\, and effective workplace investigations. \nPlease contact customerservice@lancasterhouse.com for more details \nCPD\n\nThis program has been approved by CPHR Nova Scotia for 5.5 Continuing Professional Development hours.\n 
URL:https://lancasterhouse.com/event/ensuring-effective-workplace-investigations-intensive-skills-training-for-employers-and-unions-new-brunswick/
LOCATION:Saint John Hilton\, Kennebecasis 1 & 2\, 1 Market Square\, Saint John\, NB\, E2L 4Z6\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/NB-header.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20230606T090000
DTEND;TZID=America/New_York:20230606T160000
DTSTAMP:20260711T144924
CREATED:20230322T195732Z
LAST-MODIFIED:20230523T165157Z
UID:6687-1686042000-1686067200@lancasterhouse.com
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions\, Manitoba
DESCRIPTION:Speakers\n\n \nCindy Lazar\nLawyer and Workplace Investigator\nTaylor McCaffrey \n\n\n \nDayna Steinfeld\nUnion Counsel\nRaven Law LLP \n\n\n \nNicole Smith\nManagement Counsel\nPitblado Law \n\n\nWorkplace investigations\, whether they are probing complaints of workplace harassment or other forms of workplace misconduct\, require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. \nParticipants will leave this interactive session ready to: \n\n\n\nIdentify the necessary steps in an investigation\n\n\n\n\n\n\nDecide who should lead the investigation\, and whether an external investigator is required\n\n\n\n\n\n\nDetermine the appropriate mandate and scope of the investigation\n\n\n\n\n\n\nMake sure investigations comply with applicable law\n\n\n\n\n\n\nEnsure procedural fairness\n\n\n\n\n\n\nManage uncooperative and absent witnesses\n\n\n\n\n\n\nAssess credibility and evidence\n\n\n\n\n\n\nAddress issues of confidentiality and privilege\n\n\n\n\n\n\nReview comprehensive investigation reports\n\n\n\nIn order to avoid both the financial and human toll of inadequate investigations\, it is important that human resources professionals\, members of management\, and union representatives become familiar with the essential elements of thorough\, balanced\, and effective workplace investigations. \nPlease contact customerservice@lancasterhouse.com for more details \nCPD\n\n\nThis program has been approved for 5.5 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.
URL:https://lancasterhouse.com/event/ensuring-effective-workplace-investigations-intensive-skills-training-for-employers-and-unions-manitoba/
LOCATION:RBC Center\, Millennium Suite\, Second Floor\, 375 York Avenue\, Winnipeg\, MB\, R3C 3J3\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/winnipeg-header.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20230508T090000
DTEND;TZID=America/Los_Angeles:20230508T160000
DTSTAMP:20260711T144924
CREATED:20230322T193824Z
LAST-MODIFIED:20230404T043042Z
UID:6668-1683536400-1683561600@lancasterhouse.com
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions\, British Columbia
DESCRIPTION:Speakers\n\n \nJonathan Chapnick\nLawyer & Workplace Investigator\nPortage Legal Services \nWorkshop Leader \n\n\nWorkplace investigations\, whether they are probing complaints of workplace harassment or other forms of workplace misconduct\, require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. \nParticipants will leave this interactive session ready to: \n\nIdentify the necessary steps in an investigation\n\n\nDecide who should lead the investigation\, and whether an external investigator is required\n\n\nDetermine the appropriate mandate and scope of the investigation\n\n\nMake sure investigations comply with applicable law\n\n\nEnsure procedural fairness\n\n\nManage uncooperative and absent witnesses\n\n\nAssess credibility and evidence\n\n\nAddress issues of confidentiality and privilege\n\n\nReview comprehensive investigation reports\n\nIn order to avoid both the financial and human toll of inadequate investigations\, it is important that human resources professionals\, members of management\, and union representatives become familiar with the essential elements of thorough\, balanced\, and effective workplace investigations. \nPlease contact customerservice@lancasterhouse.com for more details \nCPD\n\n\nThis program has been approved for 5.5 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.
URL:https://lancasterhouse.com/event/ensuring-effective-workplace-investigations-investigations-intensive-skills-training-for-employers-and-unions-british-columbia/
LOCATION:UBC Robson Square\, HSBC Hall (C680)\, 800 Robson Street\, Vancouver\, BC\, V7Z 3B7\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/Vancouver-header.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20230426T090000
DTEND;TZID=UTC:20230426T160000
DTSTAMP:20260711T144924
CREATED:20230316T013207Z
LAST-MODIFIED:20230404T043027Z
UID:6291-1682499600-1682524800@lancasterhouse.com
SUMMARY:Ensuring Effective Workplace Investigations: Intensive Skills Training for Employers and Unions\, Ontario
DESCRIPTION:Speakers\n\n \n Mireille Mortimer\nLawyer & Workplace Investigator\nMortimer Khoraych \n\n\nWorkplace investigations\, whether they are probing complaints of workplace harassment or other forms of workplace misconduct\, require processes that are fair and effective. Procedural errors can be costly\, resulting in irreparable harm to employees and reputational harm to employers. \nParticipants will leave this interactive session ready to: \n\nIdentify the necessary steps in an investigation\nDecide who should lead the investigation\, and whether an external investigator is required\nDetermine the appropriate mandate and scope of the investigation\nMake sure investigations comply with applicable law\nEnsure procedural fairness\nManage uncooperative and absent witnesses\nAssess credibility and evidence\nAddress issues of confidentiality and privilege\nReview comprehensive investigation reports\n\nIn order to avoid both the financial and human toll of inadequate investigations\, it is important that human resources professionals\, members of management\, and union representatives become familiar with the essential elements of thorough\, balanced\, and effective workplace investigations. \nPlease contact customerservice@lancasterhouse.com for more details \nCPD\n\n\nThis program has been approved for 5.5 Continuing Professional Development hours under Section A3 of the Recertification Log of the Human Resources Professionals Association.
URL:https://lancasterhouse.com/event/ensuring-effective-workplace-investigations-investigations-intensive-skills-training-for-employers-and-unions-ontario/
LOCATION:The Conference Center at the University of Toronto\, Terrace 3rd Floor\, 89 Chestnut St\, Toronto\, ON\, M5G 1R1\, Canada
CATEGORIES:Skills Training
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/ontario-header.jpg
END:VEVENT
END:VCALENDAR