Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
2026-10-08 | Rogers Centre Ottawa, 55 Colonel By Drive, Ottawa, Ontario, K1N 9J2, Canada
Program Overview
Coming Soon.

What You’ll Learn:
Coming Soon.

Who Should Attend
Coming Soon.

Delivery Format
Coming Soon.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Pricing
Labour Law Conference – Workshop
$1,255.00Add to cart

Bundle pricing is also available:

Labour Law Conference & Workshop – Bundle (Conference + Workshop)

$2,195.00Add to cart

Speakers

Andrew Astritis
Union CounselRaven Law

David Jewitt
Arbitrator, Mediator and Workplace Investigator

Mante Molepo
Lawyer and Governance professionalFounder and CEOMante Molepo Consulting

CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Bargaining from Start to Finish: What to expect, what to avoid
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Coming Soon.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators – Stay on top of the latest cases and emerging collective agreement language and learn to develop and advocate for bargaining solutions that contribute to equitable, inclusive, and diverse workplaces and meet member needs.
Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals – Learn to draft and negotiate collective agreement language that meets employer obligations and enhances workplace equity, diversity, and inclusion, ultimately creating safer, more productive workplaces with improved retention and morale.
Labour and Employment Lawyers – Better support bargaining teams and act more effectively as spokesperson at the table by remaining up to date on the latest cases, emerging collective agreement language, and advice from other legal experts.
Mediators, Conciliators, and Arbitrators – Expand your toolkit for facilitating negotiations and resolving collective bargaining challenges.

What to Expect:
In this interactive, in-person workshop, participants will learn legal principles and best practices in bargaining and compliance.
Participants will hear from leading experts and work in small groups on skill-building exercises.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.

Public Sector Bargaining Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference – Workshop
$1,355.00Add to cart

Public Sector Bargaining ConferenceAttend Lancaster House’s Public Sector Bargaining Conference, taking place at the same venue, on November 4, 2026.
Bundle your registration with this conference and workshop:
Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Add the Labour Arbitration and Policy Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

The Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees also have the option to attend the Labour Arbitration and Policy Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Designed with both legal rigour and practical application in mind, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes.

Who Should Attend
This workshop is ideal for:

Human Resources Professionals
Labour Relations Officers
Union Stewards & Counsel
Legal Advisors and Advocates

Delivery Format

In-Person session led by leading labour relations experts
Interactive case studies and guided discussion

What You’ll Learn

Strategies for proactive problem solving
Scenario-based exercises and expert feedback
Legislative updates and case study analysis
Tools to improve communication and resolution at the front lines

Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Conference – Workshop
$1,355.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place at the same venue, on November 6, 2026.
Bundle your registration with this conference and workshop:
Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Add the Public Sector Bargaining Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.
Featured Workshops
Attendees also have the option to attend the Public Sector Bargaining Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Reading it Right: Essential and emerging principles of collective agreement interpretation (Virtual Event)
2026-11-12 11:00 - 17:00 (America/New_York) | Virtual Event
Program Overview
An understanding of the principles of contract interpretation is indispensable for anyone involved in the negotiation or administration of a collective agreement, from front-line managers and union representatives to advocates in the arbitration process. The ground rules of collective agreement interpretation have seen a notable shift in recent years. While the traditional techniques of reading a collective agreement, such as the “plain meaning” rule, still play a central role, arbitrators increasingly utilize a more “contextual” approach that takes into account relevant background in order to determine the parties’ intent. In this workshop, experienced counsel will equip participants with the knowledge they need to deal effectively with the wide array of interpretation disputes that arise in a unionized setting.

What are the most commonly applied rules of collective agreement interpretation?
What is the difference between the “plain meaning” approach and a purposive approach?
When can evidence of past practice or negotiating history be used as an aid to interpretation?
How do arbitrators reconcile negotiated contract language and the contrary provisions of employment-related statutes, e.g. human rights and employment standards legislation?
What is “contextual evidence,” as set out by the Supreme Court of Canada in the Sattva case? In what circumstances can such evidence be admitted and relied upon to shed light on the meaning of a disputed clause?
How has the use of the “contextual” approach changed the way in which established rules of interpretation are applied?

Who Should Attend?
This workshop is ideal for anyone involved in the negotiation, interpretation, or enforcement of collective agreements, including:

Union Representatives and Labour Advocates – Individuals responsible for interpreting and enforcing contract language, representing members in disputes, and participating in grievance or arbitration processes.

Human Resources and Labour Relations Professionals – HR and LR staff who draft, negotiate, or apply collective agreement provisions in the workplace and need to understand how arbitrators interpret contract language.

Labour and Employment Lawyers – Legal professionals advising clients or representing parties in arbitration who require up-to-date knowledge of interpretive rules and case law.

Front-Line Managers and Supervisors – Operational leaders tasked with day-to-day contract administration who benefit from understanding the principles behind key provisions.

Arbitrators, Mediators, and Adjudicators – Dispute resolution professionals who interpret collective agreement language and must stay current on evolving approaches in arbitral and legal decisions.

What to Expect:
In this virtual skills training workshop, an experienced arbitrator, joined by labour and management counsel, will guide participants through the foundational principles and evolving practices of collective agreement interpretation. From front-line administration to arbitration advocacy, a clear understanding of how language in a collective agreement is interpreted is essential for effective labour relations.
Through interactive case studies and guided discussions, participants will explore both traditional and modern interpretive approaches, including how arbitrators balance plain meaning with contextual evidence, and when past practice or negotiating history can be considered. The session will also examine the implications of recent case law and how statutory rights interact with collectively negotiated provisions.
Participants will have the opportunity to ask questions throughout the session, engage in hands-on exercises, and receive digital resources including case summaries and interpretive tools developed by Lancaster House program lawyers for ongoing use and future reference.

Learning Outcomes:
Participants will leave this training equipped to:

Apply key principles of collective agreement interpretation;
Recognize when contextual evidence or past practice is relevant; and
Resolve interpretation disputes using recent case law and best practices.

Pricing
$995.00Add to cart

Program Leader

John McConchie
Arbitrator and Mediator

Speakers

Jorge Hurtado
Union Counsel
Morrison Watts

Sarah MacKay Marton
Employer Counsel
Sherrard Kuzz LLP

CPD
CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.

Bargaining in the Broader Public Sector Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Participants will hear from leading experts and work in small groups on skill-building exercises, learning how to apply an EDI lens to the bargaining process from start to finish.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available!

What to Expect
Attendees will be encouraged to ask questions, engage with other participants, and consider how collaborative approaches between union and management can help meet legal obligations, enhanced workplace equity, diversity, and inclusion, and benefit employees and businesses alike.
All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators

Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals

Labour and Employment Lawyers

Mediators, Conciliators, and Arbitrators

Bargaining in the Broader Public Sector Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Skills Training – Workshop
$1,355.00Add to cart

Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in-person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday, December 3 at the Hilton Downtown, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.
Labour Arbitration and Policy Skills Training WorkshopLancaster House’s Labour Arbitration and Policy Skills Training Workshop will take place in person on Friday, December 4, simultaneous to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Designed for management, union participants, and legal practitioners alike, attendees will hear from leading experts and work in small groups on skill-building exercises.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available.

What to Expect:
In this full-day workshop, an experienced facilitator, along with employer and union representatives, will guide participants through a facilitated discussion and interactive exercises.
Attendees will be encouraged to ask questions and engage with other participants. All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Human Resources (HR) Managers and Directors

Union Officers and Representatives

Legal Practitioners

Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Skills Training Conference – Workshop
$1,355.00Add to cart

Featured Conferences
Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday December 3, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.
Attendees also have the option to attend the Public Sector Bargaining Workshop on Friday December 4, 2026, concurrent to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.
