BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//Lancaster House - ECPv6.15.4//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://lancasterhouse.com
X-WR-CALDESC:Events for Lancaster House
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:UTC
BEGIN:STANDARD
TZOFFSETFROM:+0000
TZOFFSETTO:+0000
TZNAME:UTC
DTSTART:20240101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=UTC:20241001T123000
DTEND;TZID=UTC:20241001T140000
DTSTAMP:20260410T175108
CREATED:20240709T194924Z
LAST-MODIFIED:20240917T181737Z
UID:14129-1727785800-1727791200@lancasterhouse.com
SUMMARY:Public-Facing Employment: Protecting workers from harassment by customers\, patients\, students\, and other third parties
DESCRIPTION:Moderator\n\n \nJeff Palamar\nArbitrator and Lawyer\nTaylor McCaffrey \n\n\nSpeakers\n\n \nNatasha Savoline\nEmployer Counsel\nBernardi Human Resource Law LLP \n\n\n \nKas Pavanantharajah\nUnion Counsel\nBlack Gropper \n\n\nAn employer’s obligation to protect workers from harassment is not limited to harassment by other employees and managers; it also may extend to harassment perpetrated by members of the public. Such situations present special challenges In this panel\, Lancaster’s expert speakers will address issues relating to third-party harassment in the workplace\, such as: \n\nWhat type of conduct constitutes harassment by customers\, patients\, students or other members of the public?\nDoes an employer have an obligation to protect employees from harassment by the public on the company’s social media sites? How does this interact with rights that members of the public may have to express themselves freely?\nWhat policies or practices can employers put into place to proactively guard against harassment by clients and other members of the public? How is this affected by the nature of the worksite (e.g. educational institution\, health care setting\, etc.)?\nWhat steps should an employer take to conduct an appropriate investigation into harassment by a member of the public? What challenges exist when the alleged third-party harasser will not comply with the investigation?\nWhat types of legal actions and remedies are appropriate where an employee has been harassed by a member of the public?\n\nAccreditationCPD\n\n\nThis program has been approved by CPHR Alberta for 1.5 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 1.5 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for Continuing Professional Development 1.5 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 1.5 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may count this program for 1.5 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 1.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/public-facing-employment-protecting-workers-from-harassment-by-customers-patients-students-and-other-third-parties/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2024/07/public-facing-employment.jpg
END:VEVENT
END:VCALENDAR