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DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260420T053435
CREATED:20260127T201833Z
LAST-MODIFIED:20260415T163221Z
UID:18934-1781740800-1781827199@lancasterhouse.com
SUMMARY:Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining
DESCRIPTION:Program Overview \nBargaining in Complex Times is a workshop designed for experienced labour relations practitioners navigating increasingly challenging collective bargaining environments. The program focuses on building strategic skills to effectively prepare for negotiations\, cost proposals\, manage complex trade-offs\, and communicate positions clearly at the table and beyond. Through practical analysis and real-world scenarios\, participants will strengthen their ability to respond to economic uncertainty\, heightened stakeholder expectations\, and evolving workplace pressures with clarity and confidence. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nDevelop strategic bargaining preparation plans tailored to complex economic\, operational\, and workplace conditions\nAnalyze and cost collective agreement proposals to support informed decision-making at the bargaining table\nApply advanced negotiation techniques to manage trade-offs\, pressure points\, and competing priorities\nRespond effectively to uncertainty and change\, including inflationary pressures and evolving workforce expectations\nCommunicate bargaining positions clearly and persuasively to bargaining teams\, leadership\, and internal stakeholders\nAnticipate and manage bargaining dynamics\, including power imbalances\, timing challenges\, and external scrutiny\nStrengthen alignment between bargaining strategy and organizational objectives\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nBargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nTake your bargaining skills to the next level. \nThis program focuses on real-world\, modern challenges in today’s economic climate\, emphasizing strategic decision-making and effective communication before\, during\, and after bargaining\, with practical guidance participants can apply immediately. \nTopics include: \n\n Economic & Strategic Insights\n\n\nFactoring inflation\, wage pressures\, minimum wage stagnation\, and U.S./Canada trade policy impacts into bargaining\nUnderstanding how hiring freezes\, layoffs\, and increased workloads affect negotiations\nLeveraging non-monetary items to complement monetary proposals\nAnalyzing the cost and financial implications of proposals\, including wage\, benefits\, and operational impacts\n\n\n Practical Bargaining Skills\n\n\nNegotiation strategies that preserve relationships and drive stronger outcomes\nCommunicating effectively with members\, employees\, and media\nRecognizing bad faith bargaining and navigating confidential mandates\nInterpreting and drafting clear\, enforceable collective agreement language\n\n\n Modern & Future-Focused Agreements\n\n\nAdapting collective agreements for AI\, remote work\, and new workplace technologies\nIntegrating Equity\, Diversity\, and Inclusion (EDI) considerations\nManaging employee privacy and monitoring\, the right to disconnect\, and social media use\nAddressing outsourcing\, restructuring\, benefits\, and leaves of absence\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nAlberta Labour Arbitration and Policy Conference – Workshop $995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \nAttendees also have the option to attend the Alberta Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nAlberta Labour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop) $1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \n\nYou may also be interested in:\nWorkshop 2: Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation \nWorkshop 3: After the Investigation: Defusing conflicts and restoring workplace relationships \n\nSpeakers \n\n\n \nTricia Gibbs\nLabour Relations Officer\nUnited Nurses of Alberta (UNA) \n\n\n \nGabriel Joshee-Arnal\nEmployer Counsel\nNeuman Thompson \n\n\n \nAdam Letourneau\nArbitrator and Mediator \n\n\nCPD \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada. \nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-1/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-1.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260420T053435
CREATED:20260129T191955Z
LAST-MODIFIED:20260326T195155Z
UID:18956-1781740800-1781827199@lancasterhouse.com
SUMMARY:Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation
DESCRIPTION:Program Overview \nHoning Your Grievance and Arbitration Skills is a practical\, skills-focused workshop designed for labour relations practitioners seeking to strengthen their effectiveness in grievance handling and arbitration. Participants will explore proven tools and tactical approaches for assessing grievances\, building persuasive cases\, managing evidence\, and advocating clearly and credibly at arbitration. Through applied discussion and real-world examples\, the workshop emphasizes strategic decision-making\, effective preparation\, and practical advocacy skills that translate directly to day-to-day representation. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nAssess grievances strategically to determine merit\, risk\, and appropriate next steps\nBuild clear and persuasive grievance and arbitration cases\, including organizing facts\, evidence\, and arguments\nApply effective advocacy techniques in grievance meetings and arbitration hearings\nPrepare and manage evidence and witnesses to support strong representation\nNavigate procedural and tactical issues in arbitration with confidence\nMake informed decisions about settlement\, withdrawal\, or proceeding to arbitration\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nHoning Your Grievance and Arbitration Skills: Tools and tactics for effective representation \nBuild your skills in grievance handling and arbitration advocacy through this interactive workshop. Speakers will bring deep insight into the real-world dynamics of grievance resolution\, explore how to build a persuasive case\, and discuss what matters most at the hearing. \nThrough a facilitated discussion and interactive exercises\, attendees will learn how to: \n\nAssess the merits of a grievance and progress through key steps in the grievance process in accordance with collective agreement requirements;\nWork with grievors who may present as “difficult to work with\,” recognizing underlying disabilities\, trauma\, and other factors which may be impacting communication;\nIdentify when settlement or mediation is appropriate;\nRecognize when a matter is unlikely to settle\, assess the appropriate forum\, and determine when arbitration is necessary;\nPrepare for arbitration and make the most of pre-hearing processes\, laying the groundwork to succeed at the hearing;\nNavigate key rules of evidence\, ensuring a case is presented in full and countering efforts by opposing parties to introduce out-of-bounds evidence; and\nAdvocate effectively in the hearing\, advancing the interests of your member\, organization\, or client.\nIdentify matters that must be proved;\nHow to use documents and reports;\nHow to handle hearsay and privileges;\nHow to avoid leading questions;\nHow to make objections.\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nAlberta Labour Arbitration and Policy Conference – Workshop $995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \nAttendees also have the option to attend the Alberta Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nAlberta Labour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop) $1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \nYou may also be interested in:Workshop 1: Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nWorkshop 3: After the Investigation: Defusing conflicts and restoring workplace relationships \nSpeakers \n\n\n \nMegan Kheong\nEmployer CounselMLT Aikins \n\n\n \nPat Nugent\nUnion CounselNugent Law Office \n\n\n \nLeanne Young\, K.C.\nLegal Counsel\,Chartered Arbitrator\, Mediator and AdjudicatorResolve ADR \n\n\nCPD \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada. \nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-2/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-2.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20260618
DTEND;VALUE=DATE:20260619
DTSTAMP:20260420T053435
CREATED:20260129T194446Z
LAST-MODIFIED:20260326T195510Z
UID:18957-1781740800-1781827199@lancasterhouse.com
SUMMARY:After the Investigation: Defusing conflicts and restoring workplace relationships
DESCRIPTION:Program Overview \nAfter the Investigation: Defusing Conflicts and Restoring Workplace Relationships focuses on what comes next once a workplace investigation has concluded. Designed for labour relations and HR practitioners\, this workshop explores practical strategies for managing post-investigation tensions\, addressing lingering conflict\, and supporting a return to functional working relationships. Participants will examine communication approaches\, risk considerations\, and intervention tools that help stabilize the workplace\, rebuild trust where possible\, and reduce the likelihood of recurring disputes. \n\nWho Should Attend\nThis workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy\, arbitration\, and labour relations. It is designed for individuals across a range of industries\, including: \n\nArbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.\nNegotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.\nHuman Resources Leaders – HR managers\, directors\, and disability management specialists navigating workplace accommodations\, discipline\, and compliance.\nEmployment & Labour Lawyers – Legal professionals seeking updates on arbitration trends\, case law\, and legislative changes.\nUnion Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.\nCorporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.\nGovernment & Public Sector Professionals – HR and legal representatives working within municipal\, provincial\, and federal public service contexts.\n\nWhether you are resolving disputes\, negotiating agreements\, or developing workplace policy\, this conference offers the insights and connections you need to stay informed and effective. \n\nLearning Outcomes:\nBy the end of this workshop\, participants will be able to: \n\nDefuse workplace tension after an investigation and prevent conflicts from escalating\nCommunicate outcomes clearly while staying fair and legally sound\nRebuild relationships and restore team trust effectively\nNavigate complex dynamics balancing legal\, operational\, and human considerations\n\n\nWhat to Expect:\nIn addition to the live content\, participants will receive a comprehensive package of digital materials\, including textbook chapters\, case summaries\, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers\, these materials are designed to support continued learning long after the event. \n\nAfter the Investigation: Defusing conflicts and restoring workplace relationships \nAn investigation after allegations of bullying or harassment in the workplace\, breaches of respectful workplace policies\, or other inappropriate behavior are only the first steps in addressing workplace conflict. An investigation of bullying or harassment in the workplace may have the unintended result of further fracturing a workplace. In this workshop\, panelists will explore how employers and unions can best defuse conflicts and restore relationships in the workplace after the conclusion of a formal investigation. The panel will address the following questions: \nInvestigations Refresher \n\nIn what circumstances are employers obligated to conduct a workplace investigation? What is the role of the union in workplace investigations?\nWhat are the consequences of an inadequate investigation or failing to investigate an allegation?\nHow can an employer’s or union’s actions during an investigation defuse or increase conflict in the workplace?\n\nCommunicating with Employees and Members \n\nWhat are the most effective approaches to communicating with employees and members about an investigation\, while it is ongoing and after it has been completed\, to alleviate concerns and defuse conflict?\nShould the union be made aware of allegations? What amount of detail is the respondent entitled to?\nWhat role does solicitor-client privilege\, litigation privilege\, labour relations privilege\, and privacy legislation play once the investigation process is over? Who is entitled to the investigator’s findings or the final investigation report?\nWhen is it advisable to disclose the investigator’s findings to all employees? How should the findings be disclosed to the complainant and others in the workplace in a way that preserves relationships?\nHow should employers and unions respond if a complainant or others in the workplace disagree with an investigator’s findings? What recourse\, if any\, does a complainant have?\n\nDiscipline \n\nWhat considerations should govern the imposition of discipline based on the findings of an investigation report? Does an apology by the offending party or parties play a useful role in conflict resolution? What if an employee who behaved inappropriately is unremorseful and unwilling to accept responsibility?\nWhat is the appropriate response to bad faith complaints?\nWhen should consideration be given to reassigning an employee to a different work area during or after a workplace investigation? When should an employee be placed on leave?\n\nWorkplace Restoration \n\nHow does an investigation affect relationships in the workplace and the workplace culture?\nWhat are the goals of workplace restoration after an investigation? Are restorative processes necessary even if an investigator finds that no misconduct occurred?\nWhat does an effective workplace restoration plan entail? What is the union’s role in workplace restoration?\nHow should employers and unions address allegations or findings of a “poisoned work environment” or systemic issues in the workplace?\nWhat steps should employers and unions take to reinforce expectations regarding applicable workplace policies and acceptable behaviour?\nWhen should an employer consider retaining an external individual to assist with ongoing conflicts in the workplace?\n\nSchedule \n\n\n\n\n\nTime\nSchedule\n\n\n\n\nBreakfast and Registration\n8:00 am – 9:00 am MT\n\n\nMorning Break\n10:25 am – 10:40 am MT\n\n\nNetworking Lunch\n12:00 pm – 1:00 pm MT\n\n\nAfternoon Break\n2:20 pm – 2:35 pm MT\n\n\nWorkshop Ends\n4:00 pm MT\n\n\n\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nAlberta Labour Arbitration and Policy Conference – Workshop $995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \nAttendees also have the option to attend the Alberta Labour Arbitration and Policy Conference\, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration: \nAlberta Labour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop) $1\,995.00Select options	\n		This product has multiple variants. The options may be chosen on the product page	\n  \nYou may also be interested in: \nWorkshop 1: Bargaining in Complex Times: Advanced skills to prepare for\, cost\, negotiate\, and communicate in collective bargaining \nWorkshop 2: Honing Your Grievance and Arbitration Skills: Tools and tactics for effective representation \n\nSpeakers \n\n\n \nAdam Norget \nHR Legal Services & Legal CounselEdmonton Police Service \n\n\n \nKyle Smith\nPresident and OwnerHarmonic Resonance Workplace Solutions \n\n\n \nLeanne Rosinski\nAssociate Director\, Labour RelationsAssociation of Academic Staff University of Alberta \n\n\n  \nCPD \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada. \nThe Best Western Premier Calgary Plaza Hotel and Conference Centre - Discounted Room\nReserve By: Monday\, May 18\, 2026 \nAfter this date\, the special group rate will no longer be available and reservation requests will be based on availability that is subject to the hotel’s rates. \n\n\n\nStart date\nEnd date\nRoom rate\n\n\nJune 17\, 2026\nJune 17\, 2026\n$139 per night\n\n\n\nReservations Direct Phone: 1-(403) 248-888 \nToll-Free Number: 1-800-661-1464 \nGroup Name: Lancaster House 2026 \nAttendee Block Block ID Number: 394952 \nBooking Link: https://www.bestwestern.com/en_US/book/hotel-rooms.61102.html?groupId=9I9YR4K1 \nEmail your reservation request to res@calgaryplaza.com
URL:https://lancasterhouse.com/event/alberta-labour-arbitration-and-policy-skills-training-workshop-3/
LOCATION:The Best Western Premier Calgary Plaza Hotel and Conference Centre\, 1316 33 Street NE\, Calgary\, Alberta\, T2A 6B6\, Canada
CATEGORIES:Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/01/alberta-labour-arbitration-and-policy-skills-training-workshop-3.jpg
END:VEVENT
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