Lancaster House

The Hidden Toll: Preventing and managing burnout of human rights and labour relations practitioners
2027-08-19 12:30 - 14:00 (America/Toronto) | Virtual Event
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Live Webinar, video, and MP3 Bundle

Live Webinar

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Overview
Coming Soon.

Moderator
Coming Soon.

Speakers
Coming Soon.
Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Please see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and, where an expiry code date for pre-approvals has passed or is not provided, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event.
CPD Coming Soon.

Bargaining for Mental Health and Wellness in 2027: Emerging clauses regarding restructuring, workload, benefits, leaves, and more
2027-07-27 12:30 - 14:00 (America/Toronto) | Virtual Event

Small Talk, Big Consequences: Tackling workplace gossip, identifying misconduct, preventing harassment
2027-07-08 12:30 - 14:00 (America/Toronto) | Virtual Event

Hallmarks of Harassment: A scenario-based webinar on how to identify and address prohibited behaviour at work
2027-06-10 12:30 - 14:00 (America/Toronto) | Virtual Event

Lancaster’s Workplace Essentials: The exercise of management rights in light of the evolving duty of fair contract administration
2027-05-27 12:30 - 14:00 (America/Toronto) | Virtual Event

Not Safe For Work: Navigating social media, privacy, and surveillance in the workplace
2027-05-13 12:30 - 14:00 (America/Toronto) | Virtual Event

Lancaster Speaker Series: Temporary Foreign Workers
2027-03-18 12:30 - 13:30 (America/New_York) | Virtual Event
Program
Coming Soon.

Select an option

Live Webinar

Video

Live Webinar and Video Bundle

Add to Cart

Speakers
Coming Soon.

Accreditation
CPD
Please see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and, where an expiry code date for pre-approvals has passed or is not provided, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event.
CPD Coming Soon.Additional InformationRegistration Fee – Single Attendee
Live webinar and video bundle: $179
Live webinar: $49
Video: $149
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.
Registration Information
The video recording and MP3 file are available for download and viewing one business day after the live event. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording and MP3 files. For purchases for upcoming events, once the video recording and MP3 file are available, registrants will receive an update e-mail informing them that the links are now ready.

Lancaster’s Workplace Essentials: How to interpret collective agreements
2027-02-25 12:30 - 14:00 (America/Toronto) | Virtual Event

Ensuring Fairness in Workplace Investigations: Delving into the rights and responsibilities of complainants, respondents, and other participants
2027-02-18 12:30 - 14:00 (America/Toronto) | Virtual Event

Uses and Abuses of Modern Technology: How to address AI, surveillance, monitoring, and privacy issues in the workplace
2027-02-04 12:30 - 14:00 (America/Toronto) | Virtual Event

2027 Annual Human Rights Update: The latest cases and legislative developments
2027-01-28 12:30 - 14:00 (America/Toronto) | Virtual Event

2027 Annual Pensions Update: The latest cases, legislative updates, and policy developments
2027-01-21 12:30 - 14:00 (America/Toronto) | Virtual Event

2027 Annual Labour Law Update: The latest cases and legislative developments
2027-01-14 12:30 - 14:00 UTC | Virtual Event

2026 Annual Employment Law and Wrongful Dismissal Update: The latest cases and legislative developments
2026-12-10 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

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Stay up to date on the latest developments in the rapidly changing landscape of employment and wrongful dismissal law through this comprehensive year-end webinar. Expert speakers will examine the most significant recent cases and legislative changes across Canada, exploring questions such as:

Termination Provisions:

What lessons can be learned from recent caselaw regarding how to draft effective and enforceable termination provisions in employment contracts? What aspects of these clauses remain unclear or open to challenge? How have judicial approaches differed cross-country?
What types of changes to an employee’s title, role, or responsibilities will be sufficient to successfully advance a “changed substratum” argument in a wrongful dismissal claim – i.e. an argument that, as a result of these changes, the employer should no longer be held to the termination provisions of the employment contract?

Constructive Dismissal:

When will requiring an existing employee to sign a new employment contract constitute constructive dismissal?
Does it constitute constructive dismissal to require an employee working remotely to return to in-person work? What factors will a court consider in determining whether working from home is or has become an express or implied term of the employment contract?
Is consulting a lawyer grounds for discharge?

Just Cause:

When will misrepresentations or “partial truths” by employees on their resume or employment application amount to just cause for termination?
What criteria will courts consider when determining whether an employer can rely on “after-acquired” cause in a wrongful dismissal action?
Do employers owe a duty of procedural fairness when investigating allegations of misconduct that may lead to dismissal for cause?

Reasonable Notice, Damages, and Mitigation:

What do recent cases suggest regarding when employees will be entitled to receive payment for bonuses or other forms of compensation such as RSUs and stock options which may have otherwise vested over the notice period?
If employees refuse an offer of temporary employment with their former employer pending a search for employment elsewhere after being wrongfully dismissed, when will that constitute a failure to mitigate their damages? What factors will a court consider in determining whether an employee is justified in refusing to return?
What do the latest cases suggest regarding whether courts will deduct from pay in lieu of notice income earned from lower-paying, non-comparable work performed during the notice period?

Settlements:

What remedies are available to employers and employees for breach of a wrongful dismissal settlement agreement? Will any breach by the employee nullify all further payment obligations under the agreement?

Abandonment:

At what point will an employee’s absence from work for medical reasons constitute abandonment of employment putting an end to accommodation requirements?

Intellectual Property and Post-Employment Obligations

Do employees own copyright in works produced exclusively on their own time, even if the works are related to or may be used to compete with the employer?

Discipline and Dismissal

When are employees at risk of discharge or discipline for off-duty behaviour?
When are employees subject to suspension in the event of criminal charges or criminal investigation?

Legislative Updates:

What measures have been introduced at a federal and provincial level in response to the trade conflicts between Canada and the US?
What legislative measures have been enacted in response to the use of artificial intelligence in the workplace?
What legislative trends have emerged in the past year cross-country? For example, which jurisdictions have recently expanded long-term illness or sick leave or access to bereavement leave? Which have proposed or passed legislation restricting employers’ rights to ask for doctors’ notes in support of short-term sick leave? Which provinces now have pay transparency measures in place?
What measures impacting workplaces were recently proposed in the federal government’s recent “Canada Strong Budget 2025”?
What are the most recent changes that have been introduced through the Ontario Working for Workers legislative series?
What new limits has Alberta’s government introduced regarding the authority of regulatory bodies to discipline professionals for off-duty speech or to impose EDI training?

Final topics will be selected in the week prior to the webinar, ensuring coverage of the latest and most significant developments.
Moderator

Jeff Palamar
Arbitrator/Lawyer
Taylor McCaffrey

Speakers

Katherine Chau
Employee Counsel
Israel Foulon Wong LLP

Roxanne Davis
Employer/Employee Counsel
Carbert Waite

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Strategic Arbitration Advocacy Certificate Program
2026-12-08 12:00 - 2026-12-10 15:30 (America/St_Johns) | Virtual Event
2 sessions: Tuesday, December 8 and Thursday, December 10, from 12:00 p.m. – 3:30 p.m. ET each day

This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details
Effective arbitration advocacy in complex cases requires more than mastering the basics. High-stakes matters often involve intersecting statutory regimes, digital evidence, credibility disputes, and evolving issues. Success depends on knowledge of the rules, strategic evidentiary decisions and confident advocacy under pressure.
Throughout this advanced program, experienced faculty will guide participants through the core elements of sophisticated arbitration strategy: building a unified and persuasive case, managing complex evidentiary and procedural challenges, and executing high-impact examinations and submissions. Participants will refine their ability to reframe weak facts, address adverse evidence, handle expert and digital records, and respond strategically to objections and preliminary issues.
Across two intensive days, participants apply these techniques in interactive exercises and a complex mock arbitration scenario. Working through challenging fact patterns, participants develop theory, craft examination plans, argue objections, and deliver focused openings and closings, receiving practical expert feedback throughout.
This hands-on advanced program equips experienced employer and union advocates with the strategic tools and advocacy confidence required to manage sophisticated arbitration files and perform effectively in high-pressure hearing environments.

Learning Outcomes:
By the end of this program, participants will be able to:

Develop a persuasive case theory and identify key strategic issues.
Deliver compelling opening and closing statements under pressure.
Navigate complex statutory, procedural, and evidentiary challenges.
Reframe weak facts and respond to adverse evidence effectively.
Plan and conduct focused witness examinations, cross-examinations, and expert examinations.
Manage objections, preliminary matters, and jurisdictional issues.

What to Expect:
Day 1 – Build your advanced arbitration toolkit: Explore high-performance case theory, tackle complex evidentiary challenges including digital and expert evidence, and refine witness examination and high-impact opening and closing strategies through interactive exercises.
Day 2 – Apply strategy in a mock arbitration: Manage pre-hearing strategy, navigate preliminary and procedural issues, and engage in intensive simulations including navigating difficult cross-examinations, real-time objection practice, and persuasive closing arguments, with expert feedback throughout.

Pricing
$1,245.00Add to cart

Facilitator

Andrew Tremayne
Arbitrator/Mediator

Speakers

Danny Bernstein
Employer CounselRoper Greyell LLP

Brenda Comeau
Union CounselPink Larkin

CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

An In-Depth Workshop on Accommodating Chronic, Episodic, and Dynamic Disabilities: Current medical science and practical solutions
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Designed for management, union participants, and legal practitioners alike, attendees will hear from leading experts and work in small groups on skill-building exercises.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available.

What to Expect:
In this full-day workshop, an experienced facilitator, along with employer and union representatives, will guide participants through a facilitated discussion and interactive exercises.
Attendees will be encouraged to ask questions and engage with other participants. All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Human Resources (HR) Managers and Directors

Union Officers and Representatives

Legal Practitioners

Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 am – 9:00 am ET

Workshop
9:00 am – 10:25 am ET

Morning Break
10:25 am – 10:40 am ET

Workshop
10:40 am – 12:00 pm ET

Lunch
12:00 pm – 1:00 pm ET

Workshop
1:00 pm – 2:20 pm ET

Afternoon Break
2:20 pm – 2:35 pm ET

Workshop
2:35 pm – 4:00 pm ET

Workshop Ends
4:00 pm ET

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Skills Training Conference – Workshop
$1,355.00Add to cart

Featured Conferences
Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday December 3, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.
Attendees also have the option to attend the Public Sector Bargaining Workshop on Friday December 4, 2026, concurrent to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Bargaining from Start to Finish: What to expect, what to avoid
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Participants will hear from leading experts and work in small groups on skill-building exercises, learning how to apply an EDI lens to the bargaining process from start to finish.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available!

What to Expect
Attendees will be encouraged to ask questions, engage with other participants, and consider how collaborative approaches between union and management can help meet legal obligations, enhanced workplace equity, diversity, and inclusion, and benefit employees and businesses alike.
All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators

Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals

Labour and Employment Lawyers

Mediators, Conciliators, and Arbitrators

Bargaining in the Broader Public Sector Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 am – 9:00 am ET

Workshop
9:00 am – 10:25 am ET

Morning Break
10:25 am – 10:40 am ET

Workshop
10:40 am – 12:00 pm ET

Lunch
12:00 pm – 1:00 pm ET

Workshop
1:00 pm – 2:20 pm ET

Afternoon Break
2:20 pm – 2:35 pm ET

Workshop
2:35 pm – 4:00 pm ET

Workshop Ends
4:00 pm ET

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Skills Training – Workshop
$1,355.00Add to cart

Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in-person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday, December 3 at the Hilton Downtown, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.

Labour Arbitration and Policy Skills Training WorkshopLancaster House’s Labour Arbitration and Policy Skills Training Workshop will take place in person on Friday, December 4, simultaneous to this workshop.

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Conference
2026-12-03 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Taking place in: Toronto, ON
Overview
Lancaster House’s Ontario Labour Arbitration and Policy Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To complement the main event, attendees are invited to participate in a full-day interactive workshop on December 4, 2026. This practical session will feature hands-on scenarios guided by experienced panelists, offering tailored feedback and strategies to strengthen your skills.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field, making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Between sessions, during refreshment breaks and lunch, you’ll have the chance to connect with peers, share strategies, and engage directly with speakers and fellow attendees.
Participants will also receive a comprehensive digital resource package featuring case summaries, legal analysis, and curated materials for ongoing reference.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.

Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.

Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.

Sharpen your skills in managing complex accommodation requests.

Strengthen your approaches with greater confidence and clarity.

Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.

Improve your hearing preparation by integrating updated legal knowledge, case law, and procedural tools into your practice.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Skills Training Workshop
An In-Depth Workshop on Accommodating Chronic, Episodic, and Dynamic Disabilities: Current medical science and practical solutionsOverview Coming Soon.

Click here to learn more about the associated Skills Training Workshop sold separately or with conference bundle options available.

Thursday, December 3, 2026
Breakfast: 8:00 – 9:00 am

Introductory Remarks: 9:00 – 9:05 am

Panel 1 - Recent and Remarkable: Major caselaw and legislative updates - 9:05 – 10:20 am
Coming Soon.
Break: 10:20 – 10:35 am

Panel 2 - Making Grievance and Arbitration Effective: Navigating challenges, avoiding delays, streamlining and expediting procedures - 10:35 – 11:35 am
Coming Soon.
Networking lunch: 11:35 – 12:30 pm

Fireside Chat - 12:30 – 1:00 pm
Coming Soon.
Break: 1:00 – 1:15 pm

Panel 3 - Managing Complex Issues in Accommodation: Mental health, family responsibilities, environmental illnesses, and more 1:15 – 2:30 pm
Coming Soon.
Break: 2:30 – 2:45 pm

Panel 4 - Arbitrating Modern Workplace Issues: New technologies, AI, automation and restructuring, privacy, surveillance, and more - 2:45 – 4:00 pm
Coming Soon.
Closing Remarks: 4:00 pm

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Labour Arbitration and Policy Conference
$1,455.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop or Ontario Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Ontario Public Sector Bargaining Conference
Attend Lancaster House’s Ontario Public Sector Bargaining Conference, taking place at the same venue on December 2, 2026.
The Ontario Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. Sessions focus on proven bargaining strategies, effective dispute resolution techniques, and best practices tailored to Ontario and Canada’s labour relations environment. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day
Ontario Bargaining in the Broader Public Sector Skills Training Workshop
Ontario Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Heather Ann McConnell
Arbitrator/Mediator
Heather Ann McConnell Arbitrations

Brendan McCutchen
Union Counsel
Wright Henry LLP

Erin Porter
Employer Counsel
Founder and Partner
Protea LLP

Advisory Committee

Terry Downey
Union Representative
SEIU Local 1 Canada

Matt Hopkins
Executive Director People
TTC

Mae J. Nam
Union Counsel
Ryder Wright Holmes Bryden Nam LLP

Shane Todd
Employer counsel
Fasken

Tatiana Wacyk
Arbitrator/Mediator
Wacyk ADR Inc.

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Public Sector Bargaining Conference
2026-12-02 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Taking place in: Toronto, ON
Overview
Lancaster House’s Bargaining in the Broader Public Sector Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To deepen your learning, don’t miss the interactive Skills Training Workshop, taking place at the same venue on on Wednesday, December 2. This full-day session will allow attendees to work through realistic scenarios with guidance and analysis from experienced panelists, offering practical tools and strategic insights to help you respond to evolving bargaining demands.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field—during refreshment breaks, over lunch, and between sessions—making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Panelists will include leading voices from union, management, and neutral perspectives, with moderated discussions and interactive Q&A sessions to encourage dialogue and deeper insight.
All attendees will also receive a comprehensive digital resource package, including case summaries, textbook chapters, and legal commentary compiled by Lancaster House’s legal research lawyers.

Who Should Attend?
This conference is ideal for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.

Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.

Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.

Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.

Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.

Engage with leading experts through interactive Q+A periods, enhancing your professional practice.

Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Skills Training Workshop
Bargaining from Start to Finish: What to expect, what to avoidOverview Coming Soon.

Click here to learn more about the associated Skills Training Workshop sold separately or with conference bundle options available.

Wednesday, December 2, 2026
Breakfast: 8:00 – 9:00 am

Introductory Remarks: 9:00 – 9:05 am

Panel 1 - Today's Trends, Tomorrow's Bargaining Table: How the economy will impact the next round of bargaining - 9:05 – 10:20 am
Coming Soon.
Break: 10:20 – 10:35 am

Panel 2 - Negotiating the Modern Workplace: Technological change, hybrid and remote work, restructuring, and more - 10:35 – 11:50 am
Coming Soon.
Networking lunch: 11:50 – 12:50 pm

Fireside Chat - 12:50 – 1:20 pm
Coming Soon.
Break: 1:20 – 1:35 pm

Panel 3 - Policy and Practice: Advancing equity, diversity, and inclusion at the bargaining table - 1:35 – 2:50 pm
Coming Soon.
Break: 2:50 – 3:05 pm

Panel 4 - Bargaining Briefs: The latest updates on the right to strike, interest arbitration, gig work, return-to-office mandates, and more - 3:05 – 4:20 pm
Coming Soon.
Closing Remarks: 4:20 pm

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference
$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place on December 3, 2026.
Tailored for labour relations professionals, lawyers, and consultants, as well as arbitrators and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationships essential for success in Eastern Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Check back soon for more details.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Matthew L.O. Certosimo
Employer Counsel
Borden Ladner Gervais LLP

Emily Home
Union Counsel
Ursel Phillips

Advisory Committee

Mike Biliski
Union Counsel
Koskie Minsky

Rita De Fazio
Union counsel
Ursel Phillips Fellows Hopkinson LLP

Fridmar Facunda
Supervisor, Member Equity Unit
Ontario Public Service Employees Union (OPSEU)

Lauri Green
Chief Human Resources Officer (CHRO)
Algoma University

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Family Status Accommodation in Ontario: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-26 12:30 - 14:00 UTC | Virtual Event
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Live Webinar

Live Webinar, video, and MP3 Bundle

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In this interactive webinar, legal experts will examine the leading Ontario cases and legislation defining the scope of family status discrimination, the duties of accommodation, and what constitutes undue hardship. We will explore how recent decisions are being applied in workplaces across the province, and what they mean for both employers and employees. Whether you’re implementing accommodation policies, advising clients, or managing requests for flexible work, this session will help you stay ahead of emerging trends and compliance risks.
Panelists will address the following questions:

In what circumstances have adjudicators found that employees must be accommodated through work-from-home arrangements to accommodate child- or elder-care responsibilities?
What information can employers require to support work-from-home arrangements in order to accommodate family responsibilities? Can employees be required to use their own resources before asking management for accommodation?
When will a requirement that an employee return to in-person work amount to a bona fide occupational requirement? When will an employer be able to establish that it would amount to undue hardship to allow an employee to work on a remote, hybrid or flexible basis?
What practical considerations should be considered when assessing whether employees should be permitted to work from home? What flexible working options are available other than remote or hybrid work?
What trends are emerging in damage awards for discrimination, failure to accommodate, and reprisals relating to family status claims?

Moderator

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Speakers

Andrew Astritis
Union Counsel
Ravenlaw LLP

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Laurie Jessome
Employer Counsel
Cassels Brock & Blackwell LLP

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Effective Grievance Handling and Arbitration Advocacy: Intensive training for employers and unions
2026-11-17 12:00 - 2026-11-26 15:30 (America/St_Johns) | Virtual Event
4 sessions over 2 weeks – Tuesdays and Thursdays, 12:00 p.m. – 3:30 p.m. ET each day
This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details Employer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early, before expensive and unpredictable arbitration is necessary. However, not every grievance can be settled without arbitration. When arbitration is necessary, both employer and union representatives need to be able to effectively mount a successful position or provide meaningful support to counsel.
Throughout this program, an experienced arbitrator and two seasoned advocates (one union-side and one management side) lead participants through the core elements of grievance handling, settlement considerations, case preparation, preliminary issues, and the rules of evidence.
In the latter half of the program, participants will work in groups to prepare for and take part in a realistic mock grievance arbitration. With guidance and feedback from the arbitrator, participants collaborate to develop opening and closing statements and examine and cross examine witnesses.
This hands on and practical certificate program equips both employer and union representatives with the skills they need to resolve grievances effectively and to advocate with confidence when arbitration becomes necessary.

What to Expect:
This virtual certificate program takes place over four half-day afternoon sessions, held on Tuesdays and Thursdays across two weeks. Designed to fit into busy work schedules, the program blends theoretical foundations with practical strategies to support effective grievance handling in unionized workplaces.
Day 1 – Explore the fundamentals of grievance handling, settlement considerations, and advocacy strategy, including how to gather and share evidence effectively.
Day 2 – Dive into preliminary arbitration issues, key rules of evidence, and the essentials of delivering opening and closing statements.
Day 3 – Learn about mediation options and begin the hands-on mock arbitration, delivering opening statements, examining witnesses, and receiving feedback from the arbitrator.
Day 4 – Conclude the mock arbitration, complete witness examinations, deliver closing statements, and receive final feedback from the arbitrator.
All participants will receive a comprehensive digital resource package that includes textbook chapters, case summaries, and additional materials prepared by Lancaster House program lawyers to support ongoing learning. Upon completion of the program, participants will receive a certificate jointly issued by Lancaster House and Memorial University of Newfoundland.
Who Should Attend?
This program is ideal for professionals involved in grievance handling, workplace dispute resolution, and arbitration advocacy, including:

Union Representatives and Labour Advocates – Individuals responsible for filing, advancing, or representing members in grievance processes who want to strengthen their settlement strategies and arbitration skills.
Human Resources and Labour Relations Professionals – HR and LR practitioners who manage grievances, participate in hearings, or support legal counsel in preparing arbitration cases.
Labour and Employment Lawyers – Legal professionals seeking practical insights into the advocacy strategies used by experienced union and management representatives.
Managers and Supervisors in Unionized Workplaces – Operational leaders who attend grievance meetings or provide key evidence and documentation for arbitration proceedings.
Public Sector Administrators and Organizational Leaders – Individuals involved in labour relations oversight or policy who need to understand how grievance and arbitration processes impact workplace dynamics and decision-making.

Learning Outcomes:
Participants will leave this training equipped to:

Prepare effectively for grievance meetings and arbitration hearings;
Identify which grievances should proceed to arbitration;
Analyze the strengths and weaknesses of grievance cases;
Present persuasive arguments through examination and oral advocacy; and
Support early and strategic resolution of workplace disputes.

Pricing $1,995.00Add to cart

Facilitator Coming Soon.
Speakers Coming Soon.
CPD

This program has been approved by CPHR Alberta for 12 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 12 Continuing Professional Development hours.

This program has been approved for 12 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 12 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 12 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may count this program for 12 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 12 Continuing Professional Development hours.

Family Status Accommodation in BC: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-12 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Recent decisions signal a shift in family status accommodation cases. In this webinar, through interactive scenarios, panelists will review key cases shaping the law, examine practical challenges facing both employers and employees, and explore emerging trends that are redefining family status accommodation. Whether you’re implementing accommodation policies, advising clients, or managing requests for flexible work, this session will help you stay ahead of emerging trends and avoid compliance risks.
Panelists will address the following questions:

In what circumstances have adjudicators found that employees must be accommodated through work-from-home arrangements to accommodate child, spousal, or elder-care responsibilities?
What information can employers reasonably require to support work-from-home arrangements in order to accommodate family responsibilities? Can employees be required to use their own resources before asking management for accommodation?
When will a requirement that an employee return to in-person work amount to a bona fide occupational requirement? When will an employer be able to establish that it would amount to undue hardship to allow an employee to work on a remote, hybrid or flexible basis?
What practical considerations should be considered when assessing whether employees should be permitted to work from home? What flexible working options are available other than remote or hybrid work?
What trends are emerging in damage awards for discrimination, failure to accommodate, and reprisals relating to family status claims?

Moderator

Heather Hoiness
Staff Lawyer
BC Office of the Human Rights Commissioner

Speakers

Katie Comley
Employer Counsel
Roper Greyell

Sarbjit (Bobby) Deepak
Union Counsel
North Labour Law Corporation

Cathy Knapp
Arb/Med
Tribunal mediator
BCHRT

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio) Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Reading it Right: Essential and emerging principles of collective agreement interpretation (Virtual Event)
2026-11-12 11:00 - 17:00 (America/New_York) | Virtual Event
Program Overview
An understanding of the principles of contract interpretation is indispensable for anyone involved in the negotiation or administration of a collective agreement, from front-line managers and union representatives to advocates in the arbitration process. The ground rules of collective agreement interpretation have seen a notable shift in recent years. While the traditional techniques of reading a collective agreement, such as the “plain meaning” rule, still play a central role, arbitrators increasingly utilize a more “contextual” approach that takes into account relevant background in order to determine the parties’ intent. In this workshop, experienced counsel will equip participants with the knowledge they need to deal effectively with the wide array of interpretation disputes that arise in a unionized setting.

What are the most commonly applied rules of collective agreement interpretation?
What is the difference between the “plain meaning” approach and a purposive approach?
When can evidence of past practice or negotiating history be used as an aid to interpretation?
How do arbitrators reconcile negotiated contract language and the contrary provisions of employment-related statutes, e.g. human rights and employment standards legislation?
What is “contextual evidence,” as set out by the Supreme Court of Canada in the Sattva case? In what circumstances can such evidence be admitted and relied upon to shed light on the meaning of a disputed clause?
How has the use of the “contextual” approach changed the way in which established rules of interpretation are applied?

Who Should Attend?
This workshop is ideal for anyone involved in the negotiation, interpretation, or enforcement of collective agreements, including:

Union Representatives and Labour Advocates – Individuals responsible for interpreting and enforcing contract language, representing members in disputes, and participating in grievance or arbitration processes.

Human Resources and Labour Relations Professionals – HR and LR staff who draft, negotiate, or apply collective agreement provisions in the workplace and need to understand how arbitrators interpret contract language.

Labour and Employment Lawyers – Legal professionals advising clients or representing parties in arbitration who require up-to-date knowledge of interpretive rules and case law.

Front-Line Managers and Supervisors – Operational leaders tasked with day-to-day contract administration who benefit from understanding the principles behind key provisions.

Arbitrators, Mediators, and Adjudicators – Dispute resolution professionals who interpret collective agreement language and must stay current on evolving approaches in arbitral and legal decisions.

What to Expect:
In this virtual skills training workshop, an experienced arbitrator, joined by labour and management counsel, will guide participants through the foundational principles and evolving practices of collective agreement interpretation. From front-line administration to arbitration advocacy, a clear understanding of how language in a collective agreement is interpreted is essential for effective labour relations.
Through interactive case studies and guided discussions, participants will explore both traditional and modern interpretive approaches, including how arbitrators balance plain meaning with contextual evidence, and when past practice or negotiating history can be considered. The session will also examine the implications of recent case law and how statutory rights interact with collectively negotiated provisions.
Participants will have the opportunity to ask questions throughout the session, engage in hands-on exercises, and receive digital resources including case summaries and interpretive tools developed by Lancaster House program lawyers for ongoing use and future reference.

Learning Outcomes:
Participants will leave this training equipped to:

Apply key principles of collective agreement interpretation;
Recognize when contextual evidence or past practice is relevant; and
Resolve interpretation disputes using recent case law and best practices.

Pricing
$995.00Add to cart

Program Leader

John McConchie
Arbitrator and Mediator

Speakers

Jorge Hurtado
Union Counsel
Morrison Watts

Sarah MacKay Marton
Employer Counsel
Sherrard Kuzz LLP

CPD
CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.

Labour Arbitration and Policy Conference
2026-11-06 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Taking place in: Vancouver, BC
Overview
The Labour Arbitration and Policy Conference is tailored for arbitrators, union and employer counsel, and labour relations professionals focused on mastering the arbitration process. The event features engaging discussions on major case law updates, evolving best practices, and key policy shifts impacting arbitration. Key topics include resolving complex disputes, navigating procedural challenges, and addressing new workplace arbitration issues. Attendees will gain practical strategies for applying arbitration decisions and managing workplace relations effectively. This conference is also a prime opportunity to connect with leading legal professionals and arbitration experts. The B.C Labour Arbitration and Policy Conference delivers the knowledge and relationships essential for success in Western Canada’s legal landscape.
What to Expect
This full-day conference offers more than just timely legal updates, it’s an opportunity to connect, learn, and engage with leading voices in labour arbitration.
Throughout the day, you’ll benefit from:

Expert-led discussions featuring union-side, employer-side, and neutral perspectives on today’s most pressing workplace issues
Opportunities to ask questions, either verbally or electronically, following each panel
Networking with colleagues and top arbitrators from across the field in an ideal setting to exchange ideas, build connections, and gain new perspectives
A comprehensive digital materials package including textbook chapters, case summaries, and curated legal materials prepared by Lancaster House’s legal team

To keep you energized and connected, we’re pleased to provide:

Breakfast on arrival
A catered lunch
Refreshments during scheduled breaks

Whether you’re preparing for your next hearing or refining your workplace policies, this conference will leave you better equipped with the knowledge, strategies, and connections you need to navigate today’s complex labour relations environment.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.
Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.
Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments.

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.
Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Skills Training Workshop
Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations This comprehensive skills training workshop will equip attendees with proactive strategies to identify, address, and defuse interpersonal tensions and restore workplace relationships. Combining expert panel discussion with small-group exercises aimed at honing practical skills, the session will address issues such as:

What early warning signs may indicate that interpersonal tension or conflict is brewing? What steps should employers and unions take upon recognizing these signs?
What policies, collective bargaining provisions, or informal measures should be in place with respect to workplace conflict? What emerging provisions, policies, or practices can be adopted to allow for early conflict intervention?
At what point do employers and supervisors become legally obligated to intervene in or investigate workplace conflict? Does it matter whether the conflict takes place in the workplace or in off-duty contexts?
Can employees express political, religious, or controversial opinions in the workplace? What does recent caselaw suggest about the line between safeguarding free speech at work and an employer’s duty to ensure a safe work environment? How can employers and unions prevent these conversations from getting out of hand?
When do interpersonal conflicts rise to the level of bullying or harassment? Do employers have a legal obligation to address incivility or personal conflict that does not rise to this level?
What factors must be considered when dealing with conflict between an employee and supervisor, as opposed to a conflict between two employees? What is the role of the union when conflict arises between employees who are union members?
What is meant by the term “poisoned workplace” and at what point will workplace conflict create an environment meeting this threshold?
What steps should employers, unions, supervisors, and other employees take when individuals in the workplace are engaged in a seriously escalating conflict?
When is it appropriate to consider moving an employee to a different department or location rather than attempting to resolve the issues in the current environment?
With many workplaces moving to a hybrid or remote model, how can parties address workplace conflict in situations that may be more difficult to monitor, such as online chats?
When will an employee’s behaviour with respect to a workplace conflict rise to the level of disciplinable misconduct? To what degree will the fact that the impugned conflict was in keeping with the workplace culture, or “condoned” by the employer, impact an arbitrator’s or adjudicator’s assessment as to discipline or liability?
What organizational factors contribute to a higher incidence of workplace conflict? How should employers and unions identify whether those factors are present and what steps should be taken to improve the environment?
What role can a trauma-informed, culturally competent approach play in addressing workplace conflict? How can such an approach aid employers and unions in understanding why conflict has developed and how to effectively respond?
What role can mediation or other alternative dispute resolution (ADR) methods play in defusing conflicts and restoring workplace relationships?
What does an effective workplace restoration plan entail? When should an employer consider retaining an external individual to assist with ongoing conflicts in the workplace? What is the union’s role in workplace restoration?

Click here to learn more about the associated Skills Training Workshop sold separately or with conference bundle options available.
Friday, November 6, 2026
Breakfast: 8:00 – 9:00 am
Panel 1: Recent and Remarkable: Major caselaw and legislative updates - 9:00 – 10:15 am

Sabrina Anis
Employer Counsel
Roper Greyell LLP

Sotonye Godwin-Hart
Union Counsel
Koskie Glavin Gordon

In this session, panelists will delve into the latest arbitration decisions and significant developments in federal and provincial labour law, exploring key principles and emerging trends in a changing world of work. Panelists and accompanying materials will address the following:
Caselaw and Ongoing Legal Challenges

Discipline and Discharge

Will workplace violence, or threats of violence, always result in discharge?
Can employees be dismissed for non-compliance with vaccine policies?

Attendance Management:

At what point can an employer discharge an employee for non-culpable absenteeism?

Benefits Plans:

Is it discriminatory or in violation of the Charter of Rights and Freedoms for a benefits policy to terminate employee coverage at age 65?

Workplace Investigations

Can an employer rely on an investigation report without interviewing witnesses in making a disciplinary or discharge decision? To what extent?

Collective Bargaining, the Right to Strike, and Freedom of Association

What lessons can be learned from recent cases addressing the legality of government intervention in strike actions? How have decision-makers balanced the competing interests and legal rights at stake?
What is the status of legal challenges to the federal government’s use of s.107 of the Canada Labour Code to intervene in strike actions in the airline, railway, postal, and other sectors?
How will the recent advisory opinion from the International Court of Justice affirming that the right to strike is protected under the Freedom of Association and Protection of the Right to Organise Convention (No. 87) impact future government action and court decisions?

Legislation

The session and materials will also cover recent and upcoming changes to legislation in British Columbia, in the federal jurisdiction, and in other provinces. The following questions will be addressed:

What measures impacting workplaces were canvassed in the federal government’s “Canada Strong Budget 2025” and in the Consultation Document: Building Canada Strong for All – Powered by Canada’s Workers” papers?
How will the federal government’s recently introduced Bill C-36, the Protecting Privacy and Consumer Data Act, if passed, change current privacy laws in the federal private sector? What changes does it introduce with respect to the use of artificial intelligence (AI)?
What measures have been introduced at a federal, provincial, and interprovincial level in response to the trade conflict between Canada and the US?
What new measures have been proposed under federal legislation recently introduced restricting the importation of goods created using forced labour? Which aspects of the mandate for the Canadian Ombudsperson for Responsible Enterprise (CORE) office, slated for elimination, are not reflected in this legislation?
How do the federal government’s proposed restrictions on the use of non-competition clauses in employment agreements compare to Ontario’s restrictions on the use of such provisions?
What new or expanded leaves have been introduced federally and in British Columbia in the past year? In addition to British Columbia, which jurisdictions have passed legislation restricting the right to ask for doctors’ notes in support of short-term sick leave?
What changes has the B.C. government recently made to its employment standards complaints and appeals processes?
Which employers are now subject to B.C.’s pay transparency legislation and what must they do to comply?
What is the status of B.C.’s review of its Labour Relations Code, commenced in 2024?

Final selection of issues will take place in the weeks prior to the conference, ensuring coverage of the most newsworthy topics in a shifting legal landscape.
Break: 10:15 – 10:30 am
Panel 2 - Pivotal Cases on Harassment and Discrimination: What is new? What is controversial? - 10:30 – 11:35 am

Afifa Hashimi
Union Counsel
Moore Edgar Lyster LLP

Lou Poskitt
Employer Counsel
Cooperwilliams

Workplace harassment and discrimination remain among the most dynamic and closely watched areas of labour arbitration. This panel will examine recent decisions that are reshaping the legal landscape, highlighting significant developments, emerging trends, and areas of ongoing controversy. Panelists will explore the practical implications of these cases for unions, employers, and practitioners, and consider where the law may be headed next. Specifically, the panel will address:

What do the latest human rights decisions in B.C. and across Canada say about whether intimate partner violence survivorship is subsumed under human rights protected grounds (such as sex, marital status, family status, and/or disability)? (i.e. cases to be discussed include Metrolinx v. Amalgamated Transit Union, Local 1587, 2025 ONCA 415; Antony v. Yukon University [not yet reported]; KL v. Canada Post, 2026 CHRT 5; and Ms. F. v. Translink Security Management, 2026 BCHRT 124)
Where is the line between inappropriate conduct and actionable harassment? What do recent B.C. and Federal Court of Appeal decisions tell us about the threshold for establishing harassment or sexual harassment?
What do recent arbitration, tribunal, and court decisions tell us about how adjudicators are assessing allegations of sexual harassment? Are employers and unions seeing a shift in how credibility, context, and workplace power dynamics are evaluated?
When does bullying become legally actionable? What distinguishes harassment from personality conflicts? When is an employer obligated to investigate?
When is reinstatement appropriate? What factors are arbitrators considering when balancing workplace safety, rehabilitation, proportionality and the employment relationship?
When may an employee’s freedom of expression, whether political, religious, social or personal, be limited because it conflicts with human rights obligations or workplace safety?
What investigative failures are leading to liability, and what best practices should employers and unions adopt?
What does recent caselaw tell us about damage awards trends in this area?

Break: 11:35 – 11:50 am
Fireside Chat - 11:50 – 12:20 pm

Jennifer Kwok
Employer Counsel
Overholt Law

Networking Lunch: 12:20 – 1:20 pm
Panel 3 - Seeing the Unseen: The duty to accommodate complex mental health conditions in the workplace - 1:20 – 2:30 pm

Eleni Kassaris
Employer Counsel
Dentons

Gurdeep Parhar
Clinical Professor, Adult ADHD Centre-Medical Director, Speaker/Researcher, Occupational Physician, Disability Medicine

In this session, panelists will examine key principles and best practices for accommodating employees with mental health conditions and neurodiverse employees. Speakers will provide legal and clinical perspectives on navigating complex issues that may arise during the accommodation process, addressing questions such as:

What signs and symptoms may indicate that an employee is struggling with a mental health condition? How, where, and when should an employer, supervisor, or union representative ask an employee if support and/or accommodation is needed?
What types of medical information can employers request to support an employee’s request for accommodation due to a mental health condition? Where is the line between appropriate versus overly intrusive inquiries? What challenges are often encountered when seeking the requisite information?
Are employers entitled to request medical information from employees on an ongoing basis (e.g. requiring updated information after an “episode” or a relapse or on a periodic basis for employees with chronic or lifelong conditions)?
What types of accommodations may be of assistance to employees experiencing ongoing mental health symptoms that may impact their ability to work? When will remote work be appropriate or necessary? When should an employee take a leave of absence, rather than continue working with accommodations? How can employers and unions address questions or concerns raised by co-workers about such accommodations without violating the accommodated employee’s privacy?
When, if ever, is it permissible to discipline or dismiss an employee for workplace misconduct that is related to a mental health disability? How should employers and unions respond where an employee is underperforming, frequently absent, or exhibiting atypical workplace behaviour but asserts that it is due to an as-yet undiagnosed mental health condition? When is the threshold of undue hardship reached?
What is “neurodivergence”? What cognitive and developmental conditions have been grouped under this umbrella? Given the broad acceptance of self-identification by many within the neurodiversity movement, must employees who identify as neurodivergent provide evidence of a diagnosed condition (for example, ADHD) to be entitled to accommodation? What are some examples of appropriate and effective accommodations to promote the inclusion and success of neurodiverse employees in the workplace?

Break: 2:30 – 2:45 pm
Panel 4 - Social Media, Surveillance, and AI-Driven Management Decisions: An interactive, scenario-based session on uses and abuses of modern technology - 2:45 – 4:00 pm

Carolyn Janusz
Union Counsel
Goodwin Law

Suzanne Kennedy
Employer Counsel
Harris & Company LLP

Jitesh Mistry
Labour Arbitrator/Mediator
Mistry ADR

This interactive session will provide employers and unions with the best available insights into AI-driven management decisions, electronic monitoring and surveillance tools, and employee social media use. Experienced management and union counsel will join an arbitrator to examine hypothetical scenarios, exploring legal principles and best practices when addressing the use of modern technologies both at work and off duty. Specific issues to be addressed include:

In what circumstances can an employer discipline or dismiss an employee for inappropriate social media posts? How do arbitrators weigh freedom of expression (especially when commenting on a matter of public interest) against potential reputational damage to the employer?
What arguments have arbitrators accepted or rejected regarding the use of employee surveillance and monitoring tools? How have arbitrators resolved conflicts between an employer’s interest in managing and monitoring productivity through such tools and an employee’s right to privacy?
What role do AI-driven tools currently play in management decision-making and how is that role expected to evolve? What obligations do employers have to validate the reliability and fairness of AI performance tools?
What factors determine whether electronic monitoring or AI-driven evaluation crosses the line into unreasonable surveillance or discrimination?
What role should collective agreements and joint union-management committees play in regulating electronic monitoring and algorithmic management?

Closing Remarks: 4:00 pm
Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Conference
$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Public Sector Bargaining ConferenceAttend Lancaster House’s Public Sector Bargaining Conference, taking place at the same venue on November 4, 2026.
The Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop
Conference Co-Chairs

Will Clements
Union Counsel
Koskie Glavin Gordon

Valerie Dixon
Legal Counsel – Labour, Employment and Human Rights
City of Vancouver

Stefanie Ratjen
Staff Representative
British Columbia General Employees’ Union (BCGEU)

Gurleen S. Sahota
Vice-Chair
British Columbia Labour Relations Board

Advisory Committee

Dorothy Gregson
Human Resources & Labour Relations Consultant
Lantern HR & Leadership

Matthew Larsen
Legal Counsel
BC Public School Employers’ Association

Kieran Meehan
Legal Counsel
BC Teachers’ Federation

Stefanie Ratjen
Staff Representative
British Columbia General Employees’ Union (BCGEU)

Pan Pacific Vancouver - Discounted Room
Group rates are now available with limited space availability:

Check-in
Check-out
Group rate

Tuesday, November 3
Saturday, November 7
$299.99/night

Cut-Off Date
Reservations made by attendees must be received on or before Monday, October 5, 2026, after which any reservations made will be based on a space-and rate-available basis.
Reservations ID
LANC1126 (Please quote to the Reservations Agent)
Online reservations
Click here to book online.
E-mail
Reservations@PanPacificVancouver.com
Phone
(604) 662-8111
CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Designed with both legal rigour and practical application in mind, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes.

Who Should Attend
This workshop is ideal for:

Human Resources Professionals
Labour Relations Officers
Union Stewards & Counsel
Legal Advisors and Advocates

Delivery Format

In-Person session led by leading labour relations experts
Interactive case studies and guided discussion

What You’ll Learn

Strategies for proactive problem solving
Scenario-based exercises and expert feedback
Legislative updates and case study analysis
Tools to improve communication and resolution at the front lines

Labour Arbitration and Policy Skills Training WorkshopThis comprehensive skills training workshop will equip attendees with proactive strategies to identify, address, and defuse interpersonal tensions and restore workplace relationships. Combining expert panel discussion with small-group exercises aimed at honing practical skills, the session will address issues such as:

What early warning signs may indicate that interpersonal tension or conflict is brewing? What steps should employers and unions take upon recognizing these signs?
What policies, collective bargaining provisions, or informal measures should be in place with respect to workplace conflict? What emerging provisions, policies, or practices can be adopted to allow for early conflict intervention?
At what point do employers and supervisors become legally obligated to intervene in or investigate workplace conflict? Does it matter whether the conflict takes place in the workplace or in off-duty contexts?
Can employees express political, religious, or controversial opinions in the workplace? What does recent caselaw suggest about the line between safeguarding free speech at work and an employer’s duty to ensure a safe work environment? How can employers and unions prevent these conversations from getting out of hand?
When do interpersonal conflicts rise to the level of bullying or harassment? Do employers have a legal obligation to address incivility or personal conflict that does not rise to this level?
What factors must be considered when dealing with conflict between an employee and supervisor, as opposed to a conflict between two employees? What is the role of the union when conflict arises between employees who are union members?
What is meant by the term “poisoned workplace” and at what point will workplace conflict create an environment meeting this threshold?
What steps should employers, unions, supervisors, and other employees take when individuals in the workplace are engaged in a seriously escalating conflict?
When is it appropriate to consider moving an employee to a different department or location rather than attempting to resolve the issues in the current environment?
With many workplaces moving to a hybrid or remote model, how can parties address workplace conflict in situations that may be more difficult to monitor, such as online chats?
When will an employee’s behaviour with respect to a workplace conflict rise to the level of disciplinable misconduct? To what degree will the fact that the impugned conflict was in keeping with the workplace culture, or “condoned” by the employer, impact an arbitrator’s or adjudicator’s assessment as to discipline or liability?
What organizational factors contribute to a higher incidence of workplace conflict? How should employers and unions identify whether those factors are present and what steps should be taken to improve the environment?
What role can a trauma-informed, culturally competent approach play in addressing workplace conflict? How can such an approach aid employers and unions in understanding why conflict has developed and how to effectively respond?
What role can mediation or other alternative dispute resolution (ADR) methods play in defusing conflicts and restoring workplace relationships?
What does an effective workplace restoration plan entail? When should an employer consider retaining an external individual to assist with ongoing conflicts in the workplace? What is the union’s role in workplace restoration?

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Conference – Workshop
$1,355.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place at the same venue, on November 6, 2026.
Bundle your registration with this conference and workshop:
Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Add the Public Sector Bargaining Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.
Featured Workshops
Attendees also have the option to attend the Public Sector Bargaining Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Facilitator

Kyra Hudson
Mediator, Lawyer, Facilitator, Independent Investigator

Speakers

Brad N. Cocke
Employer counsel
Cooperwilliams

Magda Laljee, M.A.
Founder and Partner
Curiositas Consulting

Brittany (Britt) Skinner
Director of Advocacy
BC General Employees Union (BCGEU)

CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Bargaining from Start to Finish: What to expect, what to avoid
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
In this full-day workshop, experts will guide participants through the bargaining process, from start to finish, with a focus on preparing for bargaining, applying negotiation strategies, and crafting appropriate collective agreement language. Participants will engage in interactive exercises relevant to the principles and practices discussed throughout the day. Questions to be discussed include:
Preparing for Bargaining

How is collective bargaining conducted in the public and broader public sectors? How do mandates affect bargaining?
How should parties efficiently and effectively prepare for bargaining?
What factors should parties consider when developing a bargaining strategy?
What are best practices for drafting bargaining proposals? What steps should employers and unions take when drafting or reviewing bargaining proposals?
Why is costing necessary? How should parties determine the cost of benefits under a collective agreement?

Negotiating and Communicating

What are examples of negotiation strategies and tactics?
How can parties identify and counteract bad faith bargaining?
When should parties consider mediation or other dispute resolution options?
What actions should unions and employers avoid when communicating with members or employees and the media during bargaining? How can parties engage the media effectively?

Bargaining Novel or Pressing Issues and Collective Agreement Language

What strategies should be employed when bargaining novel or pressing issues, such as the use of artificial intelligence (“AI”), workloads, and restructuring?
What rules should parties keep in mind when drafting collective agreement provisions, especially with respect to novel issues?
How do arbitrators interpret provisions of a collective agreement? What lessons can be learned from recent decisions in which arbitrators have interpreted contentious provisions?

Concluding Bargaining

What steps are involved in the ratification of a collective agreement?
What information should parties preserve in anticipation of future disagreements or in preparation for the next round of bargaining?

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators – Stay on top of the latest cases and emerging collective agreement language and learn to develop and advocate for bargaining solutions that contribute to equitable, inclusive, and diverse workplaces and meet member needs.
Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals – Learn to draft and negotiate collective agreement language that meets employer obligations and enhances workplace equity, diversity, and inclusion, ultimately creating safer, more productive workplaces with improved retention and morale.
Labour and Employment Lawyers – Better support bargaining teams and act more effectively as spokesperson at the table by remaining up to date on the latest cases, emerging collective agreement language, and advice from other legal experts.
Mediators, Conciliators, and Arbitrators – Expand your toolkit for facilitating negotiations and resolving collective bargaining challenges.

What to Expect:
In this interactive, in-person workshop, participants will learn legal principles and best practices in bargaining and compliance.
Participants will hear from leading experts and work in small groups on skill-building exercises.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.

Public Sector Bargaining Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference – Workshop
$1,355.00Add to cart

Public Sector Bargaining ConferenceAttend Lancaster House’s Public Sector Bargaining Conference, taking place at the same venue, on November 4, 2026.
Bundle your registration with this conference and workshop:
Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Add the Labour Arbitration and Policy Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

The Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees also have the option to attend the Labour Arbitration and Policy Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.

Speakers

Leanne Bowes
Chief Executive Officer
Post-Secondary Employers’ Association

Carmen Hamilton
Vice-Chair
BC Labour Relations Board (BLCRB)

Norah Miner
Director of Bargaining
Health Sciences Association of BC (HSABC)

CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Public Sector Bargaining Conference
2026-11-04 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Taking place in: Vancouver, BC Overview
The Bargaining in the Broader Public Sector Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to explore the latest factors shaping public sector labour negotiations.
Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, economic and arbitral trends, and other emerging issues at the bargaining table. Sessions focus on proven bargaining strategies, and best practices tailored to Western Canada’s labour relations environment.
More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Attendees also have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day after the conference at the same venue.

What to Expect
In this conference, leading economic experts and negotiators will examine economic trends, legal developments, and emerging workplace issues impacting negotiations in the broader public sector.
Throughout the event, panelists from union-side, employer-side, and neutral perspectives will share their insights through moderated discussions. Participants will have the opportunity to ask questions verbally or electronically at the end of each panel.
Participants will also be provided with a comprehensive set of digital materials including textbook chapters, case summaries, and other online resources. These resources, developed through hours of research by Lancaster House program lawyers, will prove invaluable for future reference.

Who Should Attend?
This conference will provide invaluable learning and networking opportunities for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.
Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.
Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.
Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.
Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.
Know how to modify collective agreements for modern workplaces.
Engage with leading experts through interactive Q+A periods, enhancing your professional practice.
Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Skills Training Workshop
Bargaining from Start to Finish: What to expect, what to avoid In this full-day workshop, experts will guide participants through the bargaining process, from start to finish, with a focus on preparing for bargaining, applying negotiation strategies, and crafting appropriate collective agreement language. Participants will engage in interactive exercises relevant to the principles and practices discussed throughout the day. Questions to be discussed include:
Preparing for Bargaining

How is collective bargaining conducted in the public and broader public sectors? How do mandates affect bargaining?
How should parties efficiently and effectively prepare for bargaining?
What factors should parties consider when developing a bargaining strategy?
What are best practices for drafting bargaining proposals? What steps should employers and unions take when drafting or reviewing bargaining proposals?
Why is costing necessary? How should parties determine the cost of benefits under a collective agreement?

Negotiating and Communicating

What are examples of negotiation strategies and tactics?
How can parties identify and counteract bad faith bargaining?
When should parties consider mediation or other dispute resolution options?
What actions should unions and employers avoid when communicating with members or employees and the media during bargaining? How can parties engage the media effectively?

Bargaining Novel or Pressing Issues and Collective Agreement Language

What strategies should be employed when bargaining novel or pressing issues, such as the use of artificial intelligence (“AI”), workloads, and restructuring?
What rules should parties keep in mind when drafting collective agreement provisions, especially with respect to novel issues?
How do arbitrators interpret provisions of a collective agreement? What lessons can be learned from recent decisions in which arbitrators have interpreted contentious provisions?

Concluding Bargaining

What steps are involved in the ratification of a collective agreement?
What information should parties preserve in anticipation of future disagreements or in preparation for the next round of bargaining?

Click here to learn more about the associated Skills Training Workshop sold separately or with conference bundle options available.
Wednesday, November 4, 2026
Breakfast: 8:00 – 9:00 am
Panel 1 - Today's Trends, Tomorrow's Table: How the economy will impact the next round of bargaining - 9:00 – 10:15 am

Erin Cutler
Senior Legal Director and General Counsel
Health Employers Association of BC (HEABC)

Richard Tones
Director of Negotiations
BC General Employees Union (BCGEU)

Jairo Yunis
Director of Policy
Business Council of British Columbia

Economic uncertainty, fiscal pressures, labour shortages, and shifting workforce expectations are colliding with rapid technological change and an increasingly volatile legal and political landscape, reshaping bargaining in real time and raising the stakes at the table. This panel explores how emerging economic developments are shaping 2027 bargaining strategies and priorities. Panelists will explore:

What does the 2027 economic outlook for British Columbia and Canada suggest for inflation, housing affordability, interest rates, and labour market conditions?
To what extent are current cost pressures driven by short-term inflation versus longer-term structural shifts in the economy?
Which sectors in BC are most affected by persistent vacancies (health care, skilled trades, education, social services, hospitality)?
How are labour shortages, skills gaps, and changing workforce expectations shaping recruitment, retention, and bargaining priorities?
Are return-to-office mandates giving rise to accommodation, work-life balance, operational, or policy grievance issues?
How are developments in pay transparency, pay equity, and compensation regulations and reporting requirements under the BC Pay Transparency Act influencing bargaining strategies and wage expectations? Are pay transparency reports?
What role will other changes in legislated labour standards (e.g. immigration) play in bargaining?
What issues are most likely to emerge as bargaining priorities for unions and employers in the next round?

Break: 10:15 – 10:30 am
Keynote - 10:30 – 11:00 am

Jennifer Glougie
Chair
BC Labour Relations Board (BCLRB)

Break: 11:00 – 11:15 am
Panel 2 - Lessons Learned, Looking Ahead: Takeaways from the last round of bargaining - 11:15 – 12:30 pm

Michael Shapiro
Union Counsel
Hastings Labour Law Office LLP

In this session, panellists will provide practical takeaways from the previous round of bargaining. Panellists will examine recent innovative collective agreement clauses negotiated during the last round to address relevant and emerging workplace issues, such as the use of artificial intelligence (“AI”). Questions to be addressed include:

Reflecting on the last round of bargaining, what unexpected challenges arose and how did the parties respond? For example, how have employers and unions reconciled generational differences in the workplace that result in differing bargaining priorities?
What issues concerning the use of AI, such as technological change, have been recently addressed through collective agreement language?
What features of remote or hybrid work arrangements have been specifically addressed in recently negotiated provisions? What options, other than remote or hybrid work, have employers and unions considered during the last round of bargaining?
What new or modified leave and benefit provisions are beginning to appear in collective agreements?
What other innovative clauses have been recently negotiated? What issues should parties consider incorporating into collective agreements going forward?
What are the key takeaways from the last round of bargaining?
How can the parties best prepare for the next round?

The final selection of topics will take place in the weeks leading up to the conference, ensuring coverage of the latest collective agreement language and most relevant workplace issues.Networking Lunch: 12:30 – 1:30 pm
Panel 3 - Bargaining Bulletins: The latest cases and legislative developments - 1:30 – 3:00 pm
Coming Soon.
In this session, panelists will examine the latest decisions, legislative changes, and other key developments impacting bargaining in the public sector. The session and materials will delve into topics including:

recent strikes, job actions, and recent federal government interventions pausing or prohibiting strikes in essential services such as the healthcare sector (nurses), transit sector (Metro Vancouver workers), along with the core provincial public service, and specialized technical and professional sectors;
significant labour board decisions addressing issues such as secondary picketing and site limits (such as Gateway Casinos & Entertainment Limited, 2025 BCLRB 67), unfair labour practices and the duty to bargain in good faith (such as British Columbia Ferry Services Inc., 2026 BCLRB 127), and the use of out-of-province workers to perform struck work (such as Gate Gourmet Canada Inc. v Unite Here, Local 40, 2025 BCCA 246);
impact of recent interest arbitration decisions addressing inflation, staffing and retention, and changing social, political, and economic conditions;
the effect of recent grievance arbitration awards, including cases addressing employee privacy and surveillance, discriminatory collective agreement language, protected union activity, the use of hiring incentives, remote work, discipline investigations, mental health and workload, the application of the Charter to B.C. employers in the broader public sector; and
navigating potential conflicts between collective agreement language and changing requirements in employment standards legislation;

The session will also address key legislative and policy updates, including:

the ongoing review of the B.C. Labour Relations Code;
pay transparency and other employment standards;
measures introduced by the federal and B.C. government to address the impacts of ongoing trade conflict;

The final selection of topics will take place in the weeks leading up to the conference, ensuring coverage of the latest collective agreement language and most relevant workplace issues.Break: 3:00 – 3:15 pm
Fireside Chat - 3:15 – 4:00 pm

Leanne Anderson
Member Services Officer, Advocacy
UBC Association of Administrative and Professional Staff

Natasha Tony
Principal and CEO
Elevate Inclusion Strategies

Closing Remarks: 4:00 pm
Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference
$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place at the same venue two days after this conference – November 6, 2026.
Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Tamara Ramusovic
Union Counsel
Moore Edgar Lyster LLP

Delayne Sartison
Employer Counsel
Roper Greyell LLP

Advisory Committee

Leanne Bowes
Chief Executive Officer
Post-Secondary Employers’ Association

Renzo del Negro
Director Labour Relations
Coast Mountain Bus Company

Stefanie Quelch
Legal Counsel
British Columbia Teachers’ Federation (BCTF)

Thom Yachnin
Union Counsel
Victory Square Law Office

Pan Pacific Vancouver - Discounted Room
Group rates are now available with limited space availability:

Check-in
Check-out
Group rate

Tuesday, November 3
Saturday, November 7
$299.99/night

Cut-Off Date
Reservations made by attendees must be received on or before Monday, October 5, 2026, after which any reservations made will be based on a space-and rate-available basis.
Reservations ID
LANC1126 (Please quote to the Reservations Agent)
Online reservations
Click here to book online.
E-mail
Reservations@PanPacificVancouver.com
Phone
(604) 662-8111
CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Mental Health & Investigations: Best practices for effective, fair and trauma-informed processes
2026-10-27 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Investigating allegations of human rights violations in the workplace requires a commitment to understanding best practices, including adopting a trauma-informed approach. Drawing on recent caselaw and best practices, experts will offer insights into conducting or overseeing workplace investigations. Panelists will address the following questions:
What is a trauma-informed approach? What steps can investigators take to ensure workplace human rights investigations are trauma-informed?
What measures should employers, investigators and unions implement to safeguard the mental well-being of participants during a workplace investigation?
In what circumstances is hiring an external investigator to be preferred over an internal investigation? How can the parties strike a balance between thoroughness and urgency during investigations?
What information can or must be shared with a complainant or respondent once an investigation is complete? How should employers communicate investigation results to complainants in a trauma-informed manner?
What are the goals of workplace restoration after an investigation? Are restorative processes necessary even if an investigator finds that no misconduct occurred?
What does an effective workplace restoration plan entail? What is the union’s role in workplace restoration?
How should employers and unions address allegations or findings of a “poisoned work environment” or systemic issues in the workplace?

Moderator

Karine Pelletier
Adjudicator
Manitoba Human Rights Commission
Vice-Chairperson
Manitoba Labour Board

Speakers

John Donkor
Employer Counsel
Donkor Employment and Labour Law

Lacey Peters
Mental Health Specialist
LP Counselling and Consulting

Angela Wong
Counsel
Hospital Employees’ Union

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Menopause in the Workplace: Supporting employees through a natural life transition
2026-10-19 12:30 - 13:30 (America/New_York) | Virtual Event
Program
This Lancaster Speaker Series explores the experience of perimenopause and menopause and their impact on workplace. The session will discuss why this matters to employers and unions, and outline practical, concrete steps organizations can take to better support affected employees and foster a more inclusive work environment.

Select an option

Video and MP3

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Speakers
Dr. Karen Desrosiers
Obstetrician and gynecologist
Board Member
Canadian Menopause Society

Accreditation
CPDPlease see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and, where an expiry code date for pre-approvals has passed or is not provided, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event.

This program has been approved by CPHR Alberta for 1 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 1 Continuing Professional Development hours.

This program has been approved for 1 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 1 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 1 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 1 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 1 Continuing Professional Development hours.

Additional InformationRegistration Fee – Single Attendee
Live webinar, video, and MP3 Bundle: $179
Live webinar: $49
Video and MP3: $149
(Registrations must be paid in advance of the webinar)
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Inclusive Workplace Agreements: Using language that reflects equity and belonging
2026-10-15 12:30 - 14:00 UTC | Virtual Event
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Live Webinar

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In this webinar, experts will examine developing trends in drafting employment contracts, policies, and collective agreements that promote workplace equity and comply with human rights legislation. Topics to be addressed include:

How can legal practitioners and workplace parties apply anti-racist, anti-oppressive, and intersectional approaches when reviewing, negotiating, or drafting language in contracts, policies, and collective agreements? Are legal practitioners, by virtue of applicable rules of professional conduct, required to consider equity, diversity, and inclusion (“EDI”) when reviewing and drafting such documents?
What steps should be taken prior to recommending or implementing new provisions or policies intended to address EDI issues? What does an effective employee consultation process look like?
What language should be avoided or updated in employment contracts, policies, and collective agreements to ensure that language is inclusive and non-discriminatory?
What is involved in taking an “Indigenizing” or “decolonizing” approach to workplace issues?
What are some examples of clauses that have recently been negotiated that reduce barriers for equity-seeking employees?
What lessons can be learned from recent decisions in which collective agreement, employment contract, or policy language was found to be discriminatory?
How can parties ensure that contract language aimed at promoting EDI does not conflict with other rights (e.g. seniority or other rights of coworkers)?
What impact are recent developments in the U.S. having on EDI initiatives in Canada?

Moderator

David Bennett
Mediator, Arbitrator, Investigator

Speakers

Abigail Cheung
Employer Counsel
Harris & Company LLP

Jawara Gairey
Director, Regional Offices
Public Service Alliance of Canada

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.
