Addressing Gambling, Technology, & Pornography Addictions at Work: Legal and Human Rights Obligations
2026-08-06 12:30 - 14:00 UTC | Virtual Event
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Behavioural and technology-related addictions, from online gambling to excessive pornography use, are pushing the limits of traditional policies and unsettled laws. As caselaw develops, employers and unions are facing tough questions about evolving human rights obligations and workplace accountability. Panelists will explore:

Do employees with gambling, technology, or pornography addictions have legal protection in the workplace? Must the addiction be formally diagnosed?
How should employers assess credibility and evidence when addiction by an employee as a defence is raised only after misconduct has occurred?
What steps must employers take if they merely suspect an employee has an addiction?
What are employer accommodation obligations when an addiction is behavioural or technology-related?
Which monitoring mechanisms for technology or inappropriate online activity have been found to violate privacy rights?
What disciplinary measures have been applied when addictions lead to misconduct such as time theft, misuse of employer equipment, or financial improprieties? Are there differences in how courts and arbitrators treat behavioural versus substance-related addictions in the workplace?
How have employers and unions address addiction in workplace policies and collective agreements?

Moderator

Nick E. Milanovic
Arbitrator/Mediator
Professor Carleton University

Speakers

Rita De Fazio
Union counsel
Ursel Phillips Fellows Hopkinson LLP

Justina Sebastiampillai
Employer Counsel
Stikeman Elliott

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Effective and Privacy-Compliant Medical Inquiries: Getting the right info from medical practitioners for accommodation, leaves, and return to work
2026-08-20 12:30 - 14:00 UTC | Virtual Event
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Navigating an employer’s duty to accommodate while respecting employees’ privacy rights presents an ongoing challenge. This webinar will explore how to effectively request medical information and determine when a request for medical information is inappropriate. Specifically, the panel will address:

What are the privacy concerns associated with an employer requesting an employee’s medical information, especially information related to mental health disabilities? What measures should employers and unions implement to safeguard an employee’s medical information and limit access to authorized individuals?
Does the extent of the medical information that an employer is entitled to request vary depending on the underlying purpose of the request (e.g. for accommodation, leave, or return to work) or the length of the absence? Do employers ever have a right to obtain an employee’s diagnosis rather than simply restrictions on work?
What are best practices for drafting letters to medical practitioners regarding an employee’s accommodation, leave, or return to work? Can employers or unions communicate directly with an employee’s medical practitioner?
When can an employer request an Independent Medical Examination (“IME”)? What is the union’s role in this process?
How should employers and unions assess medical information that relies exclusively or primarily on an employee’s subjective self-reporting of symptoms? Does the assessment differ in the context of mental health disabilities where diagnoses are predominantly based on self-reported information?
How should employers and unions approach an employee who is reluctant to provide medical information or fails to provide the requested information?
How should employers and unions update collective agreements and workplace policies to ensure that they are compliant with recent changes to legislation in various jurisdictions (e.g. restrictions on sick notes for short-term absences, long-term illness leave)?

Moderator

Coming Soon.

Speakers

Evon Gayle
Employer Counsel
Miller Thomson

Dr. Marina Afanasyeva
Occupational Medicine, Public Health & Prevention Medicine Specialist

Shelley Solomon
Labour Relations Professional
CUPE

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Winning Cases at WSIB and WSIAT (Virtual Event)
2026-09-10 11:00 - 17:00 (America/Toronto) | Virtual Event
Program Overview

Appearing before the WSIB and the WSIAT requires more than familiarity with workers’ compensation legislation and policy; it requires strategic thinking, careful preparation, and effective advocacy. In this workshop, experienced advocates will guide participants through the key stages of a successful appeal, highlighting both procedural requirements and advocacy best practices.
Topics will include:

Appealing a board-level decision within mandated timelines;
Identifying, sorting, and prioritizing issues in an appeal;
Developing a persuasive “theory of the case”;
Meeting pre-hearing disclosure obligations;
Obtaining and organizing relevant evidence;
Anticipating and responding to the other side’s arguments;
Preparing clients for hearings;
Effectively using and challenging medical information;
Making compelling opening statements and final arguments; and
Questioning and cross-questioning witnesses.

What to Expect:
In this virtual skills training workshop, experienced worker and employer advocates will guide participants through the workers’ compensation appeal process, from an adverse Workplace Safety and Insurance Board (WSIB) decision to a hearing before the Workplace Safety and Insurance Appeals Tribunal (WSIAT).
Designed for advocates appearing before the WSIB and WSIAT, the session will focus on practical advocacy strategies, evidentiary considerations, and common challenges that arise at each stage of the appeal process. Participants will have opportunities to ask questions and engage with approaches they can apply directly in their own files.
Participants will also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources developed by Lancaster House program lawyers for continued learning and future reference.

Who Should Attend?
This workshop is well suited for professionals involved in WSIB and WSIAT advocacy, including:

Worker Advocates and Representatives – Individuals representing injured workers in appeals who want to strengthen case strategy, evidence development, and hearing advocacy skills.
Employer Advocates and Consultants – Professionals acting for employers before the WSIB or WSIAT who require a deeper understanding of effective appeal preparation and presentation.

Learning Outcomes:
Participants will leave this training equipped to:

Navigate the WSIB appeal pathway, from a board-level decision to a WSIAT hearing;
Identify, organize, and prioritize issues in workers’ compensation appeals;
Develop and present a clear and persuasive theory of the case; and
Prepare effectively for hearings, including witness examination and argument.

Pricing

$995.00Add to cart

Speakers Coming Soon.
CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for Continuing Professional Development 4.5 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may count this program for 4.5 Continuing Professional Development hours.

Supported by the Institute for Work & Health:

Lancaster's Workplace Essentials: Investigations
2026-09-10 12:30 - 14:00 UTC | Virtual Event
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In this installment of Lancaster’s Workplace Essentials webinar series, panelists will examine key principles, recent caselaw, and best practices relating to workplace investigations. Specifically, the panel will discuss:

What does a fair and effective workplace investigation process entail? What procedural flaws should be avoided during the investigation process?
What is the union’s role in an investigation? Does a member have a right to union representation during an investigation?
When should an employer hire an external investigator instead of conducting an internal investigation? Does the union have a role in ensuring the impartiality of the investigator?
Can employers commence investigations without a formal complaint? How should employers and unions approach the investigation of anonymous complaints?
When will an employer be required to investigate the off-duty conduct of employees? What if the off-duty conduct involves violence and harassment?
What information can/should/must be disclosed to a complainant or respondent at the conclusion of an investigation (e.g. findings, actions taken)? Are unions entitled to a copy of the final investigation report or the investigator’s notes? Are they entitled to a response?
In what situations have damages been awarded for an employer’s inadequate investigation or failure to investigate?

Moderator

Jeff Palamar
Arbitrator and Lawyer
Taylor McCaffrey

Speakers

Dana J. Campbell-Stevens
Partner and Investigator
Rubin Thomlinson

Brett Hughes
Associate
Dewart Gleason LLP

Meaghan MacMaster
Employer Counsel
Stewart McKelvey

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Tackling Workplace Impairment: Identifying causes, addressing risks, providing accommodation
2026-09-17 12:30 - 16:00 (America/New_York) | Virtual Event
Thursday, September 17, 2026 Use of alcohol, cannabis, and illicit substances has increased significantly as Canadians cope with mental health challenges and social isolation. In this virtual workshop, experts will discuss recent cases on drug and alcohol testing, fitness-for-duty assessments, suitable accommodations, and disciplinary sanctions, addressing:

Do recent cases provide guidance on how to conduct an individualized assessment to determine whether an employee is fit for duty?
To what extent will an employer be required to accommodate an employee who fails to disclose or denies having an issue with substance use?
Where do recent cases draw the line on accommodating relapses, ruling that any further obligation to tolerate relapses would amount to undue hardship?
On what grounds have arbitrators recently overturned last-chance agreements, ruling that a violation of their terms is not sufficient to establish undue hardship?

What factors do adjudicators consider when determining appropriate disciplinary penalties for violations of workplace drug and alcohol policies?
What constitutes reasonable cause to justify alcohol and drug testing? Can the mere fact that a worker smells of cannabis or alcohol justify administering a reasonable cause test?
What are some recent examples of treatment or monitoring mechanisms that have been found to be violations of privacy rights or excessively intrusive?
What do recent decisions tell us about the circumstances required to justify post-incident testing? What qualifies as a “significant” incident that would be sufficiently serious to warrant an invasive drug or alcohol test? How does this analysis apply in the case of a near-miss incident?
What must an employer demonstrate aside from the risk of residual impairment in order to establish that accommodation in a safety-sensitive position or workplace would constitute undue hardship?

Pricing $695.00Add to cart

Speakers

Dan Demers
Director of Business Development
CannAmm Occupational Testing Services

Jillian Houlihan
Union Counsel
Pink Larkin

Norm Keith
Partner
Employment & Labour Law, KPMG Law LLP

CPD
CPD

This program has been approved by CPHR Alberta for 3 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 3 Continuing Professional Development hours.

This program has been approved for Continuing Professional Development 3 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 3 Continuing Professional Development hours.

Members of the Law Society of New Brunswick may consider this program for 3 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 3 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 3 Continuing Professional Development hours.

Post-Incident Investigations (Virtual Event)
2026-09-24 11:00 - 17:00 (America/Toronto) | Virtual Event
Program Overview

Workplace investigations are a critical step in responding to incidents of violence, harassment, and other serious workplace concerns. When handled effectively, they can help restore trust, support affected employees, and reinforce a safe and respectful work environment. However, poorly conducted investigations may expose organizations to legal risk, undermine confidence in the process, and exacerbate harm to those involved.
This full-day virtual workshop will provide participants with practical tools and strategies to conduct fair, thorough, and trauma-informed investigations, examining obligations arising under occupational health and safety legislation and human rights statutes, collective agreements, and workplace policies when responding to workplace violence, harassment, and other health-and-safety-related incidents. Through expert instruction and applied learning, participants will explore the following questions:
• What legal frameworks govern workplace investigations into violence, harassment, and other health and safety incidents?
• When is a formal investigation required, and how should employers determine the appropriate scope?
• What steps should investigators take to ensure procedural fairness throughout the investigation process?
• How can investigators assess credibility and make defensible findings in complex, high-stakes situations?
• What are the key differences between investigating harassment or violence complaints as opposed to other OHSA-related incidents?
• How can investigators conduct interviews in a manner that is both effective and sensitive to trauma?
• What common pitfalls can compromise an investigation, and how can they be avoided?
• What obligations do employers have to take interim measures to protect employees during an investigation?
• How should findings be documented and communicated, and what makes an investigation report effective?
• What steps should organizations take following an investigation to address findings and prevent future incidents?

What to Expect?
Coming Soon.

Who Should Attend?
Coming Soon.

Learning Outcomes:
By the end of this program, participants will be able to:
• Determine when a formal workplace investigation is required and define its appropriate scope in cases involving violence, harassment, and health and safety concerns;
• Apply principles of procedural fairness and trauma-informed practice throughout the investigation process;
• Conduct effective interviews, including assessing credibility and managing sensitive or high-conflict situations;
• Identify common investigative pitfalls and implement strategies to ensure thorough, defensible findings; and
• Develop clear, well-reasoned investigation reports and recommend appropriate post-investigation actions.

Pricing

$995.00Add to cart

Speakers
Coming Soon.
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.
Supported by the Institute for Work & Health:

Discrimination and Harassment at Work: Discipline, ADR, and Practical Remedies
2026-09-24 12:30 - 14:00 UTC | Virtual Event
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Coming Soon.
Moderator

George Filliter
Arbitrator and Mediator
Filliter Arbitration and Mediation Services Inc.

Speakers

Ashton Butler
Employer Counsel
MLT Aikins

Chris Pelkey
Union counsel
McInnes Cooper

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Collective Bargaining Essentials: Skills, tools, and strategies for effective collective bargaining
2026-10-01 11:00 - 17:00 (America/Halifax) | Virtual Event
Program Overview
Achieving successful bargaining outcomes requires strategy, skill, and the acumen to adapt. In this workshop, experts will guide participants through the process of bargaining from the first meeting of parties up until a final agreement (or strike or arbitration). Attendees will hear panel discussions and work through scenarios highlighting a variety of bargaining essentials, including:

Setting ground rules for bargaining;
Tabling proposals and responding to counter-proposals;
Handling package offers;
Dealing with late proposals;
Anticipating and preparing responses;
Communicating with principals, members, and employees and respecting confidentiality;
Addressing both parties’ priorities and developing strategies to bridge impasses;
Understanding which issues can and cannot be taken to impasse;
Analyzing risks of lockouts and strikes;
Exploring options of mediation or interest arbitration where available; and
Finalizing agreements.

Who Should Attend
This workshop is ideal for professionals engaged in collective bargaining, labour negotiations, or contract administration across sectors, such as:

Union Representatives and Labour Negotiators – Advocates who represent workers in bargaining processes and strive to secure fair and strategic agreements.

Human Resources and Labour Relations Professionals – HR managers, labor relations specialists, and organizational negotiators working to develop and implement effective bargaining strategies.

Labour and Employment Lawyers – Legal professionals who support or advise bargaining teams, assess legal risks, and help navigate impasses, strikes, or arbitration.

Public Sector Administrators and Government Officials – Professionals from municipal, provincial, or federal agencies who participate in or oversee labor negotiations in the public sector.

Corporate and Organizational Leaders – Executives and decision-makers responsible for shaping bargaining mandates, communicating with stakeholders, and finalizing agreements.

What to Expect:
In this virtual skills training workshop, experienced negotiators and labour relations professionals will guide participants through the collective bargaining process, from setting ground rules and tabling proposals to navigating impasses and finalizing agreements.
Throughout the session, facilitators will lead participants through interactive scenarios that reflect real-world challenges at the bargaining table. Attendees will have the opportunity to ask questions verbally or through Zoom’s chat function and will receive personalized feedback on their participation in exercises and discussions.
Participants will also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources developed by Lancaster House program lawyers for continued learning and future reference.

Learning Outcomes
Participants will leave this training equipped to:

Develop effective bargaining strategies;
Enhance communication and negotiation skills; and
Evaluate and respond to bargaining challenges.

Pricing
$995.00Add to cart

Speakers

Nicole Gauthier
Executive Officer and Chief NegotiatorOSSTF Toronto Teachers’ Bargaining Unit

Ryan Goldvine
Mediator/ArbitratorGoldvine Dispute Resolution Services
Part-Time MemberBC Employment Standards Tribunal

Danica P. McLellan
Employer CounselNeuman Thompson

CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.

Ottawa Labour Law Conference
2026-10-06 - 2026-10-07 | Rogers Centre Ottawa, 55 Colonel By Drive, Ottawa, Ontario, K1N 9J2, Canada
Overview
The Ottawa Labour Law Conference is the go-to event for labour relations and HR professionals, legal practitioners, and arbitrators, investigators, and mediators. Focusing on the latest developments in federal sector and Ontario labour relations, this conference offers practical discussions on recent key cases, legislative updates, and workplace challenges shaping today’s labour environment. Participants will explore how current legal decisions impact labour relations strategies and workplace compliance. Designed for professionals looking to stay ahead in a rapidly changing field, the event also provides valuable networking opportunities with leading voices in law, government, and labour relations. Deepen your understanding of Canadian labour law, sharpen your approach to workplace issues, and build connections that matter.
Attendees also have the option to attend our featured workshop offered by our Centre for Labour Relations Training & Development, taking place the day after the conference at the same venue.
What to Expect
In this conference, leading labour relations professionals and subject matter experts will explore recent legal developments and emerging workplace challenges.
Throughout the event, panelists from union-side, employer-side, and neutral perspectives will share their insights through moderated discussions. Participants will have the opportunity to ask questions verbally or electronically at the end of each panel.
Participants will also be provided with a comprehensive set of digital materials including textbook chapters, case summaries, and other online resources. These resources, developed through hours of research by Lancaster House program lawyers, will prove invaluable for future reference.

Who Should Attend?
This conference will provide invaluable learning and networking opportunities for:

Human Resources (HR) Managers and Directors – Stay informed on the latest developments and best practices in the world of labour relations.
Industrial Relations Specialists – Navigate the complexities of emerging workplace issues in unionized environments.
Executives and Business Leaders – Learn how to weather the current economic forecast and strategically address the latest workplace challenges.
Union Officers and Representatives – Advocate effectively for workers’ rights with respect to new technologies, return-to-office mandates, and more.
Labour and Employment Lawyers/Consultants – Stay informed on the latest developments and hear from top voices on complex workplace issues.

Learning Outcomes
By attending, you will:

Gain a comprehensive understanding of recent cases and legislative changes impacting the world of labour relations.
Receive a comprehensive materials package summarizing key recent practical tips, caselaw, legislation and resources
Engage with leading experts through interactive Q+A periods, enhancing your professional practice.
Network with peers across industries, fostering collaborative approaches to labour relations challenges.

Click here to learn more about the associated Skills Training Workshop
Tuesday, October 6, 2026
Coming Soon.

Wednesday, October 7, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.
Pricing
Ontario Labour Law Conference – Both Days $1,755.00Add to cart

Ontario Labour Law Conference – Day 1 $1,255.00Add to cart

Ontario Labour Law Conference – Day 2 $1,255.00Add to cart

Bundle pricing is also available:

Ontario Labour Law Conference – Bundle (Conference + Workshop)
$2,195.00Add to cart

Conference Co-Chairs

Steven Gaon
President, ADR Ottawa Inc.
Mediator, Arbitrator, Investigator

Amarkai Laryea
Union Counsel
Raven Law LLP

Grace Skowronski
Senior Legal Counsel
Canada Post

Advisory Committee

Dina Mashayekhi
Union Counsel
Jewitt McLuckie

François Paltrinieri
Counsel
Treasury Board of Canada Secretariat

Caroline Richard
Employer Counsel
Bird Richard

Jodie Woodford
Registered Nurse, Site Rep Local 51
ONA

CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Relations Certificate - Fall (Virtual Program)
2026-10-06 12:30 - 2026-10-29 16:00 (America/New_York) | Virtual Event
In association with:Upon completion of this program, participants will receive a certificate of completion and a digital credential.
Program Leader
Daphne Taras
Former Dean and Professor Emerita
Ted Rogers School of Management
Toronto Metropolitan University
Program FacultyComing Soon.
Program
The Labour Relations Certificate Program, presented by Toronto Metropolitan University and Lancaster House, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces.
Taught by Canada’s leading labour relations scholars and practitioners, this program combines theory, leading research, and professional experience to provide an education that has immediate application in participants’ workplaces.
Program features

Access to leading Canadian experts in a small-group setting
Active learning through group discussion, case studies, and simulations
Balanced coverage of labour and management points of view
Management, union, and neutral attendees learn together
Exposure to diverse opinions and extensive knowledge of fellow participants
Variety of speakers (academics, lawyers, practitioners, subject-matter experts)

Who should attend?

Human resources professionals
Union officers and representatives
Lawyers
Managers
Mediators
Workplace investigators

2026 Fall Schedule† The Fall 2026 session of the Labour Relations Certificate Program will comprise of 8 sessions over 4 weeks, and will take place on Tuesdays and Thursdays from 12:30 p.m. to 4 p.m. ET beginning October 6th, 2026.
Sample Agenda
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Ontario Labour Law Skills Training Workshop
2026-10-08 | Rogers Centre Ottawa, 55 Colonel By Drive, Ottawa, Ontario, K1N 9J2, Canada
Program Overview
Coming Soon.

What You’ll Learn:
Coming Soon.

Who Should Attend
Coming Soon.
Delivery Format
Coming Soon.

Ontario Labour Law Skills Training Workshop
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Pricing
Ontario Labour Law Conference – Workshop $1,255.00Add to cart

Bundle pricing is also available:

Ontario Labour Law Conference & Workshop – Bundle (Conference + Workshop)
$2,195.00Add to cart

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Inclusive Workplace Agreements: Using language that reflects equity and belonging
2026-10-15 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Coming Soon.
Moderator

David Bennett
Mediator, Arbitrator, Investigator

Speakers

Abigail Cheung
Employer Counsel
Harris & Company LLP

Jawara Gairey
Director, Regional Offices
Public Service Alliance of Canada

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Menopause in the Workplace: Supporting employees through a natural life transition
2026-10-19 12:30 - 13:30 (America/New_York) | Virtual Event
Program
This Lancaster Speaker Series explores the experience of perimenopause and menopause and their impact on workplace. The session will discuss why this matters to employers and unions, and outline practical, concrete steps organizations can take to better support affected employees and foster a more inclusive work environment.

Select an option

Video and MP3

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Speakers
Dr. Karen Desrosiers
Obstetrician and gynecologist
Board Member
Canadian Menopause Society

Accreditation
CPDPlease see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and, where an expiry code date for pre-approvals has passed or is not provided, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event.

This program has been approved by CPHR Alberta for 1 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 1 Continuing Professional Development hours.

This program has been approved for 1 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 1 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 1 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 1 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 1 Continuing Professional Development hours.

Additional InformationRegistration Fee – Single Attendee
Live webinar, video, and MP3 Bundle: $179
Live webinar: $49
Video and MP3: $149
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.
Registration Information
The video recording and MP3 file are available for download and viewing one business day after the live event. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording and MP3 files. For purchases for upcoming events, once the video recording and MP3 file are available, registrants will receive an update e-mail informing them that the links are now ready.

Mental Health & Investigations: Best practices for effective, fair and trauma-informed processes
2026-10-27 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Coming Soon.
Moderator

Karine Pelletier
Adjudicator
Manitoba Human Rights Commission
Vice-Chairperson
Manitoba Labour Board

Speakers

John Donkor
Employer Counsel
Donkor Employment and Labour Law

Lacey Peters
Mental Health Specialist
LP Counselling and Consulting

Angela Wong
Counsel
Hospital Employees’ Union

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Public Sector Bargaining Conference
2026-11-04 | British Columbia
Overview
The BC Bargaining in the Broader Public Sector Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to explore the latest factors shaping public sector labour negotiations.
Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, economic and arbitral trends, and other emerging issues at the bargaining table. Sessions focus on proven bargaining strategies, and best practices tailored to Western Canada’s labour relations environment.
More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Attendees also have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day after the conference at the same venue.
What to Expect
In this conference, leading economic experts and negotiators will examine economic trends, legal developments, and emerging workplace issues impacting negotiations in the broader public sector.
Throughout the event, panelists from union-side, employer-side, and neutral perspectives will share their insights through moderated discussions. Participants will have the opportunity to ask questions verbally or electronically at the end of each panel.
Participants will also be provided with a comprehensive set of digital materials including textbook chapters, case summaries, and other online resources. These resources, developed through hours of research by Lancaster House program lawyers, will prove invaluable for future reference.

Who Should Attend?
This conference will provide invaluable learning and networking opportunities for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.
Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.
Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and B.C. economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.
Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.
Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.
Know how to modify collective agreements for modern workplaces.
Engage with leading experts through interactive Q+A periods, enhancing your professional practice.
Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop
Wednesday, November 4, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.
Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
B.C. Bargaining in the Broader Public Sector Conference
$1,455.00Add to cart

B.C. Bargaining in the Broader Public Sector Conference + B.C. Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

B.C. Bargaining in the Broader Public Sector Conference + B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop or B.C. Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

B.C. Labour Arbitration and Policy Conference
Attend Lancaster House’s B.C. Labour Arbitration and Policy Conference, taking place at the same venue two days after this conference – November 6, 2026.
Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
B.C. Bargaining in the Broader Public Sector Skills Training Workshop
B.C. Labour Arbitration and Policy Conference Skills Training Workshop
Conference Co-Chairs

Tamara Ramusovic
Union Counsel
Moore Edgar Lyster LLP

Delayne Sartison
Employer Counsel
Roper Greyell LLP

Advisory Committee

Renzo del Negro
Director Labour Relations
Coast Mountain Bus Company

Stefanie Quelch
Legal Counsel
British Columbia Teachers’ Federation (BCTF)

Thom Yachnin
Union Counsel
Victory Square Law Office

CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

B.C. Bargaining in the Broader Public Sector Skills Training Workshop
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Coming Soon.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators – Stay on top of the latest cases and emerging collective agreement language and learn to develop and advocate for bargaining solutions that contribute to equitable, inclusive, and diverse workplaces and meet member needs.
Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals – Learn to draft and negotiate collective agreement language that meets employer obligations and enhances workplace equity, diversity, and inclusion, ultimately creating safer, more productive workplaces with improved retention and morale.
Labour and Employment Lawyers – Better support bargaining teams and act more effectively as spokesperson at the table by remaining up to date on the latest cases, emerging collective agreement language, and advice from other legal experts.
Mediators, Conciliators, and Arbitrators – Expand your toolkit for facilitating negotiations and resolving collective bargaining challenges.

What to Expect:
In this interactive, in-person workshop, participants will learn legal principles and best practices in bargaining and compliance.
Participants will hear from leading experts and work in small groups on skill-building exercises.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.

B.C. Public Sector Bargaining Skills Training Workshop
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
B.C. Bargaining in the Broader Public Sector Conference – Workshop $1,355.00Add to cart

B.C. Public Sector Bargaining Conference
Attend Lancaster House’s B.C. Public Sector Bargaining Conference, taking place at the same venue, on November 4, 2026.
Bundle your registration with this conference and workshop:
B.C. Bargaining in the Broader Public Sector Conference + B.C. Bargaining in the Broader Public Sector Skills Training Workshop

$2,355.00Add to cart

Add the B.C. Labour Arbitration and Policy Conference to your bundle:
B.C. Bargaining in the Broader Public Sector Conference + B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop or B.C. Bargaining in the Broader Public Sector Skills Training Workshop

$2,995.00Add to cart

The B.C. Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Featured Workshops
Attendees also have the option to attend the B.C. Labour Arbitration and Policy Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

B.C. Labour Arbitration and Policy Skills Training Workshop
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Designed with both legal rigour and practical application in mind, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes.

Who Should Attend
This workshop is ideal for:

Human Resources Professionals
Labour Relations Officers
Union Stewards & Counsel
Legal Advisors and Advocates

Delivery Format

In-Person session led by leading labour relations experts
Interactive case studies and guided discussion

What You’ll Learn

Strategies for proactive problem solving
Scenario-based exercises and expert feedback
Legislative updates and case study analysis
Tools to improve communication and resolution at the front lines

B.C. Labour Arbitration and Policy Skills Training Workshop
Coming Soon.

Food and Beverages Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing B.C. Labour Arbitration and Policy Conference – Workshop $1,355.00Add to cart

B.C. Labour Arbitration and Policy Conference Attend Lancaster House’s B.C. Labour Arbitration and Policy Conference, taking place at the same venue, on November 6, 2026.
Bundle your registration with this conference and workshop:
B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Add the B.C. Public Sector Bargaining Conference to your bundle:
B.C. Bargaining in the Broader Public Sector Conference + B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop or B.C. Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.
Featured WorkshopsAttendees also have the option to attend the B.C. Public Sector Bargaining Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Conference
2026-11-06 | British Columbia
Overview
The B.C. Labour Arbitration and Policy Conference is tailored for arbitrators, union and employer counsel, and labour relations professionals focused on mastering the arbitration process. The event features engaging discussions on major case law updates, evolving best practices, and key policy shifts impacting arbitration. Key topics include resolving complex disputes, navigating procedural challenges, and addressing new workplace arbitration issues. Attendees will gain practical strategies for applying arbitration decisions and managing workplace relations effectively. This conference is also a prime opportunity to connect with leading legal professionals and arbitration experts. The B.C Labour Arbitration and Policy Conference delivers the knowledge and relationships essential for success in Western Canada’s legal landscape.

What to Expect
This full-day conference offers more than just timely legal updates, it’s an opportunity to connect, learn, and engage with leading voices in labour arbitration.
Throughout the day, you’ll benefit from:

Expert-led discussions featuring union-side, employer-side, and neutral perspectives on today’s most pressing workplace issues
Opportunities to ask questions, either verbally or electronically, following each panel
Networking with colleagues and top arbitrators from across the field in an ideal setting to exchange ideas, build connections, and gain new perspectives
A comprehensive digital materials package including textbook chapters, case summaries, and curated legal materials prepared by Lancaster House’s legal team

To keep you energized and connected, we’re pleased to provide:

Breakfast on arrival
A catered lunch
Refreshments during scheduled breaks

Whether you’re preparing for your next hearing or refining your workplace policies, this conference will leave you better equipped with the knowledge, strategies, and connections you need to navigate today’s complex labour relations environment.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.
Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.
Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments.

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.
Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop
Friday, November 6, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.
Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
B.C. Labour Arbitration and Policy Conference
$1,455.00Add to cart

B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

B.C. Bargaining in the Broader Public Sector Conference + B.C. Labour Arbitration and Policy Conference + B.C. Labour Arbitration and Policy Skills Training Workshop or B.C. Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

B.C. Public Sector Bargaining ConferenceAttend Lancaster House’s B.C. Public Sector Bargaining Conference, taking place at the same venue on November 4, 2026.
The B.C. Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
B.C. Bargaining in the Broader Public Sector Skills Training Workshop
B.C. Labour Arbitration and Policy Conference Skills Training Workshop
Conference Co-Chairs

Will Clements
Union CounselKoskie Glavin Gordon

Valerie Dixon
Legal Counsel – Labour, Employment and Human RightsCity of Vancouver

Gurleen S. Sahota
Vice-ChairBritish Columbia Labour Relations Board

Advisory Committee

Dorothy Gregson
Human Resources & Labour Relations ConsultantLantern HR & Leadership

Matthew Larsen
Legal CounselBC Public School Employers’ Association

Kieran Meehan
Legal CounselBC Teachers’ Federation

Stefanie Ratjen
Staff RepresentativeBritish Columbia General Employees’ Union (BCGEU)

CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Reading it Right: Essential and emerging principles of collective agreement interpretation
2026-11-12 11:00 - 17:00 (America/New_York) | Virtual Event
Program Overview
An understanding of the principles of contract interpretation is indispensable for anyone involved in the negotiation or administration of a collective agreement, from front-line managers and union representatives to advocates in the arbitration process. The ground rules of collective agreement interpretation have seen a notable shift in recent years. While the traditional techniques of reading a collective agreement, such as the “plain meaning” rule, still play a central role, arbitrators increasingly utilize a more “contextual” approach that takes into account relevant background in order to determine the parties’ intent. In this workshop, experienced counsel will equip participants with the knowledge they need to deal effectively with the wide array of interpretation disputes that arise in a unionized setting.

What are the most commonly applied rules of collective agreement interpretation?
What is the difference between the “plain meaning” approach and a purposive approach?
When can evidence of past practice or negotiating history be used as an aid to interpretation?
How do arbitrators reconcile negotiated contract language and the contrary provisions of employment-related statutes, e.g. human rights and employment standards legislation?
What is “contextual evidence,” as set out by the Supreme Court of Canada in the Sattva case? In what circumstances can such evidence be admitted and relied upon to shed light on the meaning of a disputed clause?
How has the use of the “contextual” approach changed the way in which established rules of interpretation are applied?

Who Should Attend?
This workshop is ideal for anyone involved in the negotiation, interpretation, or enforcement of collective agreements, including:

Union Representatives and Labour Advocates – Individuals responsible for interpreting and enforcing contract language, representing members in disputes, and participating in grievance or arbitration processes.

Human Resources and Labour Relations Professionals – HR and LR staff who draft, negotiate, or apply collective agreement provisions in the workplace and need to understand how arbitrators interpret contract language.

Labour and Employment Lawyers – Legal professionals advising clients or representing parties in arbitration who require up-to-date knowledge of interpretive rules and case law.

Front-Line Managers and Supervisors – Operational leaders tasked with day-to-day contract administration who benefit from understanding the principles behind key provisions.

Arbitrators, Mediators, and Adjudicators – Dispute resolution professionals who interpret collective agreement language and must stay current on evolving approaches in arbitral and legal decisions.

What to Expect:
In this virtual skills training workshop, an experienced arbitrator, joined by labour and management counsel, will guide participants through the foundational principles and evolving practices of collective agreement interpretation. From front-line administration to arbitration advocacy, a clear understanding of how language in a collective agreement is interpreted is essential for effective labour relations.
Through interactive case studies and guided discussions, participants will explore both traditional and modern interpretive approaches, including how arbitrators balance plain meaning with contextual evidence, and when past practice or negotiating history can be considered. The session will also examine the implications of recent case law and how statutory rights interact with collectively negotiated provisions.
Participants will have the opportunity to ask questions throughout the session, engage in hands-on exercises, and receive digital resources including case summaries and interpretive tools developed by Lancaster House program lawyers for ongoing use and future reference.

Learning Outcomes:
Participants will leave this training equipped to:

Apply key principles of collective agreement interpretation;
Recognize when contextual evidence or past practice is relevant; and
Resolve interpretation disputes using recent case law and best practices.

Pricing
$995.00Add to cart

Program Leader
Coming Soon.
Speakers
Coming Soon.
CPD
CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.

Family Status Accommodation in BC: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-12 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Coming Soon.
Moderator

Heather Hoiness
Staff Lawyer
BC Office of the Human Rights Commissioner

Speakers

Katie Comley
Employer Counsel
Roper Greyell

Sarbjit (Bobby) Deepak
Union Counsel
North Labour Law Corporation

Cathy Knapp
Arb/Med
Tribunal mediator
BCHRT

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio) Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Effective Grievance Handling and Arbitration Advocacy: Intensive training for employers and unions
2026-11-17 12:00 - 2026-11-26 15:30 (America/St_Johns) | Virtual Event
4 sessions over 2 weeks – Tuesdays and Thursdays, 12:00 p.m. – 3:30 p.m. ET each day
This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details Employer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early, before expensive and unpredictable arbitration is necessary. However, not every grievance can be settled without arbitration. When arbitration is necessary, both employer and union representatives need to be able to effectively mount a successful position or provide meaningful support to counsel.
Throughout this program, an experienced arbitrator and two seasoned advocates (one union-side and one management side) lead participants through the core elements of grievance handling, settlement considerations, case preparation, preliminary issues, and the rules of evidence.
In the latter half of the program, participants will work in groups to prepare for and take part in a realistic mock grievance arbitration. With guidance and feedback from the arbitrator, participants collaborate to develop opening and closing statements and examine and cross examine witnesses.
This hands on and practical certificate program equips both employer and union representatives with the skills they need to resolve grievances effectively and to advocate with confidence when arbitration becomes necessary.

What to Expect:
This virtual certificate program takes place over four half-day afternoon sessions, held on Tuesdays and Thursdays across two weeks. Designed to fit into busy work schedules, the program blends theoretical foundations with practical strategies to support effective grievance handling in unionized workplaces.
Day 1 – Explore the fundamentals of grievance handling, settlement considerations, and advocacy strategy, including how to gather and share evidence effectively.
Day 2 – Dive into preliminary arbitration issues, key rules of evidence, and the essentials of delivering opening and closing statements.
Day 3 – Learn about mediation options and begin the hands-on mock arbitration, delivering opening statements, examining witnesses, and receiving feedback from the arbitrator.
Day 4 – Conclude the mock arbitration, complete witness examinations, deliver closing statements, and receive final feedback from the arbitrator.
All participants will receive a comprehensive digital resource package that includes textbook chapters, case summaries, and additional materials prepared by Lancaster House program lawyers to support ongoing learning. Upon completion of the program, participants will receive a certificate jointly issued by Lancaster House and Memorial University of Newfoundland.
Who Should Attend?
This program is ideal for professionals involved in grievance handling, workplace dispute resolution, and arbitration advocacy, including:

Union Representatives and Labour Advocates – Individuals responsible for filing, advancing, or representing members in grievance processes who want to strengthen their settlement strategies and arbitration skills.
Human Resources and Labour Relations Professionals – HR and LR practitioners who manage grievances, participate in hearings, or support legal counsel in preparing arbitration cases.
Labour and Employment Lawyers – Legal professionals seeking practical insights into the advocacy strategies used by experienced union and management representatives.
Managers and Supervisors in Unionized Workplaces – Operational leaders who attend grievance meetings or provide key evidence and documentation for arbitration proceedings.
Public Sector Administrators and Organizational Leaders – Individuals involved in labour relations oversight or policy who need to understand how grievance and arbitration processes impact workplace dynamics and decision-making.

Learning Outcomes:
Participants will leave this training equipped to:

Prepare effectively for grievance meetings and arbitration hearings;
Identify which grievances should proceed to arbitration;
Analyze the strengths and weaknesses of grievance cases;
Present persuasive arguments through examination and oral advocacy; and
Support early and strategic resolution of workplace disputes.

Pricing $1,995.00Add to cart

Facilitator Coming Soon.
Speakers Coming Soon.
CPD

This program has been approved by CPHR Alberta for 12 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 12 Continuing Professional Development hours.

This program has been approved for 12 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 12 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 12 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may count this program for 12 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 12 Continuing Professional Development hours.

Family Status Accommodation in Ontario: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-26 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Coming Soon.
Moderator

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Speakers

Andrew Astritis
Union Counsel
Ravenlaw LLP

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Laurie Jessome
Employer Counsel
Cassels Brock & Blackwell LLP

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Public Sector Bargaining Conference
2026-12-02 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Overview
Lancaster House’s Ontario Bargaining in the Broader Public Sector Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To deepen your learning, don’t miss the interactive Skills Training Workshop, taking place at the same venue on on Wednesday, December 2. This full-day session will allow attendees to work through realistic scenarios with guidance and analysis from experienced panelists, offering practical tools and strategic insights to help you respond to evolving bargaining demands.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field—during refreshment breaks, over lunch, and between sessions—making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Panelists will include leading voices from union, management, and neutral perspectives, with moderated discussions and interactive Q&A sessions to encourage dialogue and deeper insight.
All attendees will also receive a comprehensive digital resource package, including case summaries, textbook chapters, and legal commentary compiled by Lancaster House’s legal research lawyers.

Who Should Attend?
This conference is ideal for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.

Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.

Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and Ontario economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.

Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.

Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.

Engage with leading experts through interactive Q+A periods, enhancing your professional practice.

Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop
Wednesday, December 2, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Bargaining in the Broader Public Sector Conference
$1,455.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Ontario Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop or Ontario Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Ontario Labour Arbitration and Policy ConferenceAttend Lancaster House’s Ontario Labour Arbitration and Policy Conference, taking place on December 3, 2026.
Tailored for labour relations professionals, lawyers, and consultants, as well as arbitrators and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationships essential for success in Eastern Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Check back soon for more details.
Ontario Bargaining in the Broader Public Sector Skills Training Workshop
Ontario Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs
Coming Soon.

Advisory Committee
Coming Soon.

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Conference
2026-12-03 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Overview
Lancaster House’s Ontario Labour Arbitration and Policy Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To complement the main event, attendees are invited to participate in a full-day interactive workshop on December 4, 2026. This practical session will feature hands-on scenarios guided by experienced panelists, offering tailored feedback and strategies to strengthen your skills.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field, making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Between sessions, during refreshment breaks and lunch, you’ll have the chance to connect with peers, share strategies, and engage directly with speakers and fellow attendees.
Participants will also receive a comprehensive digital resource package featuring case summaries, legal analysis, and curated materials for ongoing reference.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.

Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.

Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.

Sharpen your skills in managing complex accommodation requests.

Strengthen your approaches with greater confidence and clarity.

Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.

Improve your hearing preparation by integrating updated legal knowledge, case law, and procedural tools into your practice.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop
Thursday, December 3, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Labour Arbitration and Policy Conference
$1,455.00Add to cart

Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop or Ontario Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Ontario Public Sector Bargaining Conference
Attend Lancaster House’s Ontario Public Sector Bargaining Conference, taking place at the same venue on December 2, 2026.
The Ontario Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. Sessions focus on proven bargaining strategies, effective dispute resolution techniques, and best practices tailored to Ontario and Canada’s labour relations environment. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day
Ontario Bargaining in the Broader Public Sector Skills Training Workshop
Ontario Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Heather Ann McConnell
Arbitrator/Mediator
Heather Ann McConnell Arbitrations

Brendan McCutchen
Union Counsel
Wright Henry LLP

Erin Porter
Employer Counsel
Founder and Partner
Protea LLP

Advisory Committee

Terry Downey
Union Representative
SEIU Local 1 Canada

Matt Hopkins
Executive Director People
TTC

Mae J. Nam
Union Counsel
Ryder Wright Holmes Bryden Nam LLP

Shane Todd
Employer counsel
Fasken

Tatiana Wacyk
Arbitrator/Mediator
Wacyk ADR Inc.

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Ontario Bargaining in the Broader Public Sector Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Participants will hear from leading experts and work in small groups on skill-building exercises, learning how to apply an EDI lens to the bargaining process from start to finish.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available!

What to Expect
Attendees will be encouraged to ask questions, engage with other participants, and consider how collaborative approaches between union and management can help meet legal obligations, enhanced workplace equity, diversity, and inclusion, and benefit employees and businesses alike.
All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators

Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals

Labour and Employment Lawyers

Mediators, Conciliators, and Arbitrators

Ontario Bargaining in the Broader Public Sector Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Bargaining in the Broader Public Sector Skills Training – Workshop
$1,355.00Add to cart

Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Ontario Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Ontario Bargaining in the Broader Public Sector Conference returns in-person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Ontario Labour Arbitration and Policy Conference 2026
Lancaster House’s Ontario Labour Arbitration and Policy Conference will take place in person on Thursday, December 3 at the Hilton Downtown, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in Ontario and beyond.

Ontario Labour Arbitration and Policy Skills Training Workshop
Lancaster House’s Ontario Labour Arbitration and Policy Skills Training Workshop will take place in person on Friday, December 4, simultaneous to this workshop.

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Ontario Labour Arbitration and Policy Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Designed for management, union participants, and legal practitioners alike, attendees will hear from leading experts and work in small groups on skill-building exercises.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available.

What to Expect:
In this full-day workshop, an experienced facilitator, along with employer and union representatives, will guide participants through a facilitated discussion and interactive exercises.
Attendees will be encouraged to ask questions and engage with other participants. All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Human Resources (HR) Managers and Directors

Union Officers and Representatives

Legal Practitioners

Ontario Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Labour Arbitration and Policy Skills Training Conference – Workshop
$1,355.00Add to cart

Featured Conferences
Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Ontario Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Ontario Bargaining in the Broader Public Sector Conference returns in person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Ontario Labour Arbitration and Policy Conference 2026
Lancaster House’s Ontario Labour Arbitration and Policy Conference will take place in person on Thursday December 3, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in Ontario and beyond.

Attendees also have the option to attend the Ontario Public Sector Bargaining Workshop on Friday December 4, 2026, concurrent to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Strategic Arbitration Advocacy Certificate Program
2026-12-08 12:00 - 2026-12-10 15:30 (America/St_Johns) | Virtual Event
2 sessions: Tuesday, December 8 and Thursday, December 10, from 12:00 p.m. – 3:30 p.m. ET each day
This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details Effective arbitration advocacy in complex cases requires more than mastering the basics. High-stakes matters often involve intersecting statutory regimes, digital evidence, credibility disputes, and evolving issues. Success depends on knowledge of the rules, strategic evidentiary decisions and confident advocacy under pressure.
Throughout this advanced program, experienced faculty will guide participants through the core elements of sophisticated arbitration strategy: building a unified and persuasive case, managing complex evidentiary and procedural challenges, and executing high-impact examinations and submissions. Participants will refine their ability to reframe weak facts, address adverse evidence, handle expert and digital records, and respond strategically to objections and preliminary issues.
Across two intensive days, participants apply these techniques in interactive exercises and a complex mock arbitration scenario. Working through challenging fact patterns, participants develop theory, craft examination plans, argue objections, and deliver focused openings and closings, receiving practical expert feedback throughout.
This hands-on advanced program equips experienced employer and union advocates with the strategic tools and advocacy confidence required to manage sophisticated arbitration files and perform effectively in high-pressure hearing environments.
Learning Outcomes:
By the end of this program, participants will be able to:

Develop a persuasive case theory and identify key strategic issues.
Deliver compelling opening and closing statements under pressure.
Navigate complex statutory, procedural, and evidentiary challenges.
Reframe weak facts and respond to adverse evidence effectively.
Plan and conduct focused witness examinations, cross-examinations, and expert examinations.
Manage objections, preliminary matters, and jurisdictional issues.

What to Expect:
Day 1 – Build your advanced arbitration toolkit: Explore high-performance case theory, tackle complex evidentiary challenges including digital and expert evidence, and refine witness examination and high-impact opening and closing strategies through interactive exercises.
Day 2 – Apply strategy in a mock arbitration: Manage pre-hearing strategy, navigate preliminary and procedural issues, and engage in intensive simulations including navigating difficult cross-examinations, real-time objection practice, and persuasive closing arguments, with expert feedback throughout.
Pricing $1,245.00Add to cart

Facilitator Coming Soon.
Speakers Coming Soon.
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

2026 Annual Employment Law and Wrongful Dismissal Update: The latest cases and legislative developments
2026-12-10 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Coming Soon.
Moderator

Jeff Palamar
Arbitrator/Lawyer
Taylor McCaffrey

Speakers

Katherine Chau
Employee Counsel
Israel Foulon Wong LLP

Roxanne Davis
Employer/Employee Counsel
Carbert Waite

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.
