Lancaster House

Labour Relations Certificate - Fall (Virtual Program)
2026-10-06 12:30 - 2026-10-29 16:00 (America/New_York) | Virtual Event
In association with:Upon completion of this program, participants will receive a certificate of completion and a digital credential.
Program Leader
Daphne Taras
Former Dean and Professor Emerita
Ted Rogers School of Management
Toronto Metropolitan University
Program FacultyComing Soon.
Program
The Labour Relations Certificate Program, presented by Toronto Metropolitan University and Lancaster House, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces.
Taught by Canada’s leading labour relations scholars and practitioners, this program combines theory, leading research, and professional experience to provide an education that has immediate application in participants’ workplaces.
Program features

Access to leading Canadian experts in a small-group setting
Active learning through group discussion, case studies, and simulations
Balanced coverage of labour and management points of view
Management, union, and neutral attendees learn together
Exposure to diverse opinions and extensive knowledge of fellow participants
Variety of speakers (academics, lawyers, practitioners, subject-matter experts)

Who should attend?

Human resources professionals
Union officers and representatives
Lawyers
Managers
Mediators
Workplace investigators

2026 Fall Schedule† The Fall 2026 session of the Labour Relations Certificate Program will comprise of 8 sessions over 4 weeks, and will take place on Tuesdays and Thursdays from 12:30 p.m. to 4 p.m. ET beginning October 6th, 2026.
Sample Agenda
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
2026-10-08 | Rogers Centre Ottawa, 55 Colonel By Drive, Ottawa, Ontario, K1N 9J2, Canada
Program Overview
Coming Soon.

What You’ll Learn:
Coming Soon.

Who Should Attend
Coming Soon.

Delivery Format
Coming Soon.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Pricing
Labour Law Conference – Workshop
$1,255.00Add to cart

Bundle pricing is also available:

Labour Law Conference & Workshop – Bundle (Conference + Workshop)

$2,195.00Add to cart

Speakers

Andrew Astritis
Union CounselRaven Law

David Jewitt
Arbitrator, Mediator and Workplace Investigator

Mante Molepo
Lawyer and Governance professionalFounder and CEOMante Molepo Consulting

CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Inclusive Workplace Agreements: Using language that reflects equity and belonging
2026-10-15 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

In this webinar, experts will examine developing trends in drafting employment contracts, policies, and collective agreements that promote workplace equity and comply with human rights legislation. Topics to be addressed include:

What language can be incorporated in contracts, policies, and collective agreements to promote tolerance of differences in the workplace? Are legal practitioners required to consider equity, diversity, and inclusion (“EDI”) when reviewing and drafting such documents?
What steps should be taken prior to recommending or implementing new provisions or policies intended to address EDI issues? What does an effective employee consultation process look like?
What language should be avoided or updated in employment contracts, policies, and collective agreements to ensure that language is inclusive and non-discriminatory?
What is involved in taking an “Indigenized” or “decolonizing” approach to workplace issues?
What are some examples of clauses that have recently been negotiated that reduce barriers for equity-seeking employees?
What lessons can be learned from recent decisions in which collective agreement, employment contract, or policy language was found to be discriminatory?
How can parties ensure that contract language aimed at promoting EDI does not conflict with other rights (e.g. seniority or other rights of coworkers)?
What impact are recent developments in the U.S. having on EDI initiatives in Canada?

Moderator

David Bennett
Mediator, Arbitrator, Investigator

Speakers

Abigail Cheung
Employer Counsel
Harris & Company LLP

Jawara Gairey
Director, Regional Offices
Public Service Alliance of Canada

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Menopause in the Workplace: Supporting employees through a natural life transition
2026-10-19 12:30 - 13:30 (America/New_York) | Virtual Event
Program
This Lancaster Speaker Series explores the experience of perimenopause and menopause and their impact on workplace. The session will discuss why this matters to employers and unions, and outline practical, concrete steps organizations can take to better support affected employees and foster a more inclusive work environment.

Select an option

Video and MP3

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Speakers
Dr. Karen Desrosiers
Obstetrician and gynecologist
Board Member
Canadian Menopause Society

Accreditation
CPDPlease see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and, where an expiry code date for pre-approvals has passed or is not provided, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event.

This program has been approved by CPHR Alberta for 1 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 1 Continuing Professional Development hours.

This program has been approved for 1 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 1 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 1 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 1 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 1 Continuing Professional Development hours.

Additional InformationRegistration Fee – Single Attendee
Live webinar, video, and MP3 Bundle: $179
Live webinar: $49
Video and MP3: $149
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.
Registration Information
The video recording and MP3 file are available for download and viewing one business day after the live event. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording and MP3 files. For purchases for upcoming events, once the video recording and MP3 file are available, registrants will receive an update e-mail informing them that the links are now ready.

Mental Health & Investigations: Best practices for effective, fair and trauma-informed processes
2026-10-27 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Investigating allegations of human rights violations in the workplace requires a commitment to understanding best practices, including adopting a trauma-informed approach. Drawing on recent caselaw and best practices, experts will offer insights into conducting or overseeing workplace investigations. Panelists will address the following questions:
What is a trauma-informed approach? What steps can investigators take to ensure workplace human rights investigations are trauma-informed?
What measures should employers, investigators and unions implement to safeguard the mental well-being of participants during a workplace investigation?
In what circumstances is hiring an external investigator to be preferred over an internal investigation? How can the parties strike a balance between thoroughness and urgency during investigations?
What information can or must be shared with a complainant or respondent once an investigation is complete? How should employers communicate investigation results to complainants in a trauma-informed manner?
What are the goals of workplace restoration after an investigation? Are restorative processes necessary even if an investigator finds that no misconduct occurred?
What does an effective workplace restoration plan entail? What is the union’s role in workplace restoration?
How should employers and unions address allegations or findings of a “poisoned work environment” or systemic issues in the workplace?

Moderator

Karine Pelletier
Adjudicator
Manitoba Human Rights Commission
Vice-Chairperson
Manitoba Labour Board

Speakers

John Donkor
Employer Counsel
Donkor Employment and Labour Law

Lacey Peters
Mental Health Specialist
LP Counselling and Consulting

Angela Wong
Counsel
Hospital Employees’ Union

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Public Sector Bargaining Conference
2026-11-04 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Taking place in: Vancouver, BC Overview
The Bargaining in the Broader Public Sector Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to explore the latest factors shaping public sector labour negotiations.
Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, economic and arbitral trends, and other emerging issues at the bargaining table. Sessions focus on proven bargaining strategies, and best practices tailored to Western Canada’s labour relations environment.
More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Attendees also have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day after the conference at the same venue.

What to Expect
In this conference, leading economic experts and negotiators will examine economic trends, legal developments, and emerging workplace issues impacting negotiations in the broader public sector.
Throughout the event, panelists from union-side, employer-side, and neutral perspectives will share their insights through moderated discussions. Participants will have the opportunity to ask questions verbally or electronically at the end of each panel.
Participants will also be provided with a comprehensive set of digital materials including textbook chapters, case summaries, and other online resources. These resources, developed through hours of research by Lancaster House program lawyers, will prove invaluable for future reference.

Who Should Attend?
This conference will provide invaluable learning and networking opportunities for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.
Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.
Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.
Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.
Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.
Know how to modify collective agreements for modern workplaces.
Engage with leading experts through interactive Q+A periods, enhancing your professional practice.
Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop

Wednesday, November 4, 2026
Breakfast: 8:00 – 9:00 am
Panel 1 - Today's Trends, Tomorrow's Table: How the economy will impact the next round of bargaining - 9:00 – 10:15 am
Coming Soon.
Break: 10:15 – 10:30 am
Keynote - 10:30 – 11:00 am
Coming Soon.
Break: 11:00 – 11:15 am
Panel 2 - Lessons Learned, Looking Ahead: Takeaways from the last round of bargaining - 11:15 – 12:30 pm
Coming Soon.
Networking Lunch: 12:30 – 1:30 pm
Panel 3 - Bargaining Bulletins: The latest cases and legislative developments - 1:30 – 3:00 pm
Coming Soon.
Break: 3:00 – 3:15 pm
Fireside Chat - 3:15 – 4:00 pm
Coming Soon.
Closing Remarks: 4:00 pm
Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference

$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference

$2,295.00Add to cart

Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop

$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop

$2,995.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place at the same venue two days after this conference – November 6, 2026.
Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Tamara Ramusovic
Union Counsel
Moore Edgar Lyster LLP

Delayne Sartison
Employer Counsel
Roper Greyell LLP

Advisory Committee

Leanne Bowes
Chief Executive Officer
Post-Secondary Employers’ Association

Renzo del Negro
Director Labour Relations
Coast Mountain Bus Company

Stefanie Quelch
Legal Counsel
British Columbia Teachers’ Federation (BCTF)

Thom Yachnin
Union Counsel
Victory Square Law Office

CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Bargaining from Start to Finish: What to expect, what to avoid
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Coming Soon.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators – Stay on top of the latest cases and emerging collective agreement language and learn to develop and advocate for bargaining solutions that contribute to equitable, inclusive, and diverse workplaces and meet member needs.
Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals – Learn to draft and negotiate collective agreement language that meets employer obligations and enhances workplace equity, diversity, and inclusion, ultimately creating safer, more productive workplaces with improved retention and morale.
Labour and Employment Lawyers – Better support bargaining teams and act more effectively as spokesperson at the table by remaining up to date on the latest cases, emerging collective agreement language, and advice from other legal experts.
Mediators, Conciliators, and Arbitrators – Expand your toolkit for facilitating negotiations and resolving collective bargaining challenges.

What to Expect:
In this interactive, in-person workshop, participants will learn legal principles and best practices in bargaining and compliance.
Participants will hear from leading experts and work in small groups on skill-building exercises.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.

Public Sector Bargaining Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference – Workshop
$1,355.00Add to cart

Public Sector Bargaining ConferenceAttend Lancaster House’s Public Sector Bargaining Conference, taking place at the same venue, on November 4, 2026.
Bundle your registration with this conference and workshop:
Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop
$2,355.00Add to cart

Add the Labour Arbitration and Policy Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

The Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees also have the option to attend the Labour Arbitration and Policy Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.

Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
2026-11-05 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Program Overview
Designed with both legal rigour and practical application in mind, this session helps participants deepen their understanding of core workplace challenges and build hands-on skills to improve outcomes.

Who Should Attend
This workshop is ideal for:

Human Resources Professionals
Labour Relations Officers
Union Stewards & Counsel
Legal Advisors and Advocates

Delivery Format

In-Person session led by leading labour relations experts
Interactive case studies and guided discussion

What You’ll Learn

Strategies for proactive problem solving
Scenario-based exercises and expert feedback
Legislative updates and case study analysis
Tools to improve communication and resolution at the front lines

Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Time
Schedule

Breakfast
8:00 – 9:00 am PT

Workshop
9:00 am – 10:25 am PT

Morning Break
10:25 – 10:40 am PT

Workshop
10:40 am – 12:00 pm PT

Lunch
12:00 – 1:00 pm PT

Workshop
1:00 pm – 2:20 pm PT

Afternoon Break
2:20 – 2:35 pm PT

Workshop
2:35 pm – 4:00 pm PT

Workshop Ends
4:00 pm PT

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Conference – Workshop
$1,355.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place at the same venue, on November 6, 2026.
Bundle your registration with this conference and workshop:
Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Add the Public Sector Bargaining Conference to your bundle:
Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Tailored for labour relations professionals, lawyers, consultants, arbitrators, and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationship essential for success in Western Canada’s legal landscape.
Featured Workshops
Attendees also have the option to attend the Public Sector Bargaining Skills Training Workshop taking place concurrent to this workshop.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Conference
2026-11-06 | Pan Pacific Hotel Vancouver, 999 Canada Pl #300, Vancouver, British Columbia, V6C 3B5, Canada
Taking place in: Vancouver, BC
Overview
The Labour Arbitration and Policy Conference is tailored for arbitrators, union and employer counsel, and labour relations professionals focused on mastering the arbitration process. The event features engaging discussions on major case law updates, evolving best practices, and key policy shifts impacting arbitration. Key topics include resolving complex disputes, navigating procedural challenges, and addressing new workplace arbitration issues. Attendees will gain practical strategies for applying arbitration decisions and managing workplace relations effectively. This conference is also a prime opportunity to connect with leading legal professionals and arbitration experts. The B.C Labour Arbitration and Policy Conference delivers the knowledge and relationships essential for success in Western Canada’s legal landscape.
What to Expect
This full-day conference offers more than just timely legal updates, it’s an opportunity to connect, learn, and engage with leading voices in labour arbitration.
Throughout the day, you’ll benefit from:

Expert-led discussions featuring union-side, employer-side, and neutral perspectives on today’s most pressing workplace issues
Opportunities to ask questions, either verbally or electronically, following each panel
Networking with colleagues and top arbitrators from across the field in an ideal setting to exchange ideas, build connections, and gain new perspectives
A comprehensive digital materials package including textbook chapters, case summaries, and curated legal materials prepared by Lancaster House’s legal team

To keep you energized and connected, we’re pleased to provide:

Breakfast on arrival
A catered lunch
Refreshments during scheduled breaks

Whether you’re preparing for your next hearing or refining your workplace policies, this conference will leave you better equipped with the knowledge, strategies, and connections you need to navigate today’s complex labour relations environment.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.
Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.
Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments.

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.
Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop

Friday, November 6, 2026
Breakfast: 8:00 – 9:00 am
Panel 1: Recent and Remarkable: Major caselaw and legislative updates - 9:00 – 10:15 am
Coming Soon.
Break: 10:15 – 10:30 am
Panel 2 - Pivotal Cases on Harassment and Discrimination: What is new? What is controversial? - 10:30 – 11:35 am
Coming Soon.
Break: 11:35 – 11:50 am
Keynote - 11:50 – 12:20 pm
Coming Soon.
Networking Lunch: 12:20 – 1:20 pm
Panel 3 - Seeing the Unseen: The duty to accommodate complex mental health conditions in the workplace - 1:20 – 2:30 pm
Coming Soon.
Break: 2:30 – 2:45 pm
Panel 4 - Social Media, Surveillance, and AI-Driven Management Decisions: An interactive, scenario-based session on uses and abuses of modern technology - 2:45 – 4:00 pm
Coming Soon.
Closing Remarks: 4:00 pm
Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and NotificationsAll dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Conference
$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Public Sector Bargaining ConferenceAttend Lancaster House’s Public Sector Bargaining Conference, taking place at the same venue on November 4, 2026.
The Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.
Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place the day before the conference at the same venue.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop
Conference Co-Chairs

Will Clements
Union Counsel
Koskie Glavin Gordon

Valerie Dixon
Legal Counsel – Labour, Employment and Human Rights
City of Vancouver

Stefanie Ratjen
Staff Representative
British Columbia General Employees’ Union (BCGEU)

Gurleen S. Sahota
Vice-Chair
British Columbia Labour Relations Board

Advisory Committee

Dorothy Gregson
Human Resources & Labour Relations Consultant
Lantern HR & Leadership

Matthew Larsen
Legal Counsel
BC Public School Employers’ Association

Kieran Meehan
Legal Counsel
BC Teachers’ Federation

Stefanie Ratjen
Staff Representative
British Columbia General Employees’ Union (BCGEU)

CPD
Conference CPD

Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Reading it Right: Essential and emerging principles of collective agreement interpretation (Virtual Event)
2026-11-12 11:00 - 17:00 (America/New_York) | Virtual Event
Program Overview
An understanding of the principles of contract interpretation is indispensable for anyone involved in the negotiation or administration of a collective agreement, from front-line managers and union representatives to advocates in the arbitration process. The ground rules of collective agreement interpretation have seen a notable shift in recent years. While the traditional techniques of reading a collective agreement, such as the “plain meaning” rule, still play a central role, arbitrators increasingly utilize a more “contextual” approach that takes into account relevant background in order to determine the parties’ intent. In this workshop, experienced counsel will equip participants with the knowledge they need to deal effectively with the wide array of interpretation disputes that arise in a unionized setting.

What are the most commonly applied rules of collective agreement interpretation?
What is the difference between the “plain meaning” approach and a purposive approach?
When can evidence of past practice or negotiating history be used as an aid to interpretation?
How do arbitrators reconcile negotiated contract language and the contrary provisions of employment-related statutes, e.g. human rights and employment standards legislation?
What is “contextual evidence,” as set out by the Supreme Court of Canada in the Sattva case? In what circumstances can such evidence be admitted and relied upon to shed light on the meaning of a disputed clause?
How has the use of the “contextual” approach changed the way in which established rules of interpretation are applied?

Who Should Attend?
This workshop is ideal for anyone involved in the negotiation, interpretation, or enforcement of collective agreements, including:

Union Representatives and Labour Advocates – Individuals responsible for interpreting and enforcing contract language, representing members in disputes, and participating in grievance or arbitration processes.

Human Resources and Labour Relations Professionals – HR and LR staff who draft, negotiate, or apply collective agreement provisions in the workplace and need to understand how arbitrators interpret contract language.

Labour and Employment Lawyers – Legal professionals advising clients or representing parties in arbitration who require up-to-date knowledge of interpretive rules and case law.

Front-Line Managers and Supervisors – Operational leaders tasked with day-to-day contract administration who benefit from understanding the principles behind key provisions.

Arbitrators, Mediators, and Adjudicators – Dispute resolution professionals who interpret collective agreement language and must stay current on evolving approaches in arbitral and legal decisions.

What to Expect:
In this virtual skills training workshop, an experienced arbitrator, joined by labour and management counsel, will guide participants through the foundational principles and evolving practices of collective agreement interpretation. From front-line administration to arbitration advocacy, a clear understanding of how language in a collective agreement is interpreted is essential for effective labour relations.
Through interactive case studies and guided discussions, participants will explore both traditional and modern interpretive approaches, including how arbitrators balance plain meaning with contextual evidence, and when past practice or negotiating history can be considered. The session will also examine the implications of recent case law and how statutory rights interact with collectively negotiated provisions.
Participants will have the opportunity to ask questions throughout the session, engage in hands-on exercises, and receive digital resources including case summaries and interpretive tools developed by Lancaster House program lawyers for ongoing use and future reference.

Learning Outcomes:
Participants will leave this training equipped to:

Apply key principles of collective agreement interpretation;
Recognize when contextual evidence or past practice is relevant; and
Resolve interpretation disputes using recent case law and best practices.

Pricing
$995.00Add to cart

Program Leader

John McConchie
Arbitrator and Mediator

Speakers

Jorge Hurtado
Union Counsel
Morrison Watts

Sarah MacKay Marton
Employer Counsel
Sherrard Kuzz LLP

CPD
CPD

This program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.

This program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.

Family Status Accommodation in BC: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-12 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

Recent decisions signal a shift in family status accommodation cases. In this webinar, through interactive scenarios, panelists will review key cases shaping the law, examine practical challenges facing both employers and employees, and explore emerging trends that are redefining family status accommodation. Whether you’re implementing accommodation policies, advising clients, or managing requests for flexible work, this session will help you stay ahead of emerging trends and avoid compliance risks.
Panelists will address the following questions:

In what circumstances have adjudicators found that employees must be accommodated through work-from-home arrangements to accommodate child, spousal, or elder-care responsibilities?
What information can employers reasonably require to support work-from-home arrangements in order to accommodate family responsibilities? Can employees be required to use their own resources before asking management for accommodation?
When will a requirement that an employee return to in-person work amount to a bona fide occupational requirement? When will an employer be able to establish that it would amount to undue hardship to allow an employee to work on a remote, hybrid or flexible basis?
What practical considerations should be considered when assessing whether employees should be permitted to work from home? What flexible working options are available other than remote or hybrid work?
What trends are emerging in damage awards for discrimination, failure to accommodate, and reprisals relating to family status claims?

Moderator

Heather Hoiness
Staff Lawyer
BC Office of the Human Rights Commissioner

Speakers

Katie Comley
Employer Counsel
Roper Greyell

Sarbjit (Bobby) Deepak
Union Counsel
North Labour Law Corporation

Cathy Knapp
Arb/Med
Tribunal mediator
BCHRT

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio) Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Effective Grievance Handling and Arbitration Advocacy: Intensive training for employers and unions
2026-11-17 12:00 - 2026-11-26 15:30 (America/St_Johns) | Virtual Event
4 sessions over 2 weeks – Tuesdays and Thursdays, 12:00 p.m. – 3:30 p.m. ET each day
This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details Employer and union representatives should cultivate the skills and knowledge necessary to resolve grievances early, before expensive and unpredictable arbitration is necessary. However, not every grievance can be settled without arbitration. When arbitration is necessary, both employer and union representatives need to be able to effectively mount a successful position or provide meaningful support to counsel.
Throughout this program, an experienced arbitrator and two seasoned advocates (one union-side and one management side) lead participants through the core elements of grievance handling, settlement considerations, case preparation, preliminary issues, and the rules of evidence.
In the latter half of the program, participants will work in groups to prepare for and take part in a realistic mock grievance arbitration. With guidance and feedback from the arbitrator, participants collaborate to develop opening and closing statements and examine and cross examine witnesses.
This hands on and practical certificate program equips both employer and union representatives with the skills they need to resolve grievances effectively and to advocate with confidence when arbitration becomes necessary.

What to Expect:
This virtual certificate program takes place over four half-day afternoon sessions, held on Tuesdays and Thursdays across two weeks. Designed to fit into busy work schedules, the program blends theoretical foundations with practical strategies to support effective grievance handling in unionized workplaces.
Day 1 – Explore the fundamentals of grievance handling, settlement considerations, and advocacy strategy, including how to gather and share evidence effectively.
Day 2 – Dive into preliminary arbitration issues, key rules of evidence, and the essentials of delivering opening and closing statements.
Day 3 – Learn about mediation options and begin the hands-on mock arbitration, delivering opening statements, examining witnesses, and receiving feedback from the arbitrator.
Day 4 – Conclude the mock arbitration, complete witness examinations, deliver closing statements, and receive final feedback from the arbitrator.
All participants will receive a comprehensive digital resource package that includes textbook chapters, case summaries, and additional materials prepared by Lancaster House program lawyers to support ongoing learning. Upon completion of the program, participants will receive a certificate jointly issued by Lancaster House and Memorial University of Newfoundland.
Who Should Attend?
This program is ideal for professionals involved in grievance handling, workplace dispute resolution, and arbitration advocacy, including:

Union Representatives and Labour Advocates – Individuals responsible for filing, advancing, or representing members in grievance processes who want to strengthen their settlement strategies and arbitration skills.
Human Resources and Labour Relations Professionals – HR and LR practitioners who manage grievances, participate in hearings, or support legal counsel in preparing arbitration cases.
Labour and Employment Lawyers – Legal professionals seeking practical insights into the advocacy strategies used by experienced union and management representatives.
Managers and Supervisors in Unionized Workplaces – Operational leaders who attend grievance meetings or provide key evidence and documentation for arbitration proceedings.
Public Sector Administrators and Organizational Leaders – Individuals involved in labour relations oversight or policy who need to understand how grievance and arbitration processes impact workplace dynamics and decision-making.

Learning Outcomes:
Participants will leave this training equipped to:

Prepare effectively for grievance meetings and arbitration hearings;
Identify which grievances should proceed to arbitration;
Analyze the strengths and weaknesses of grievance cases;
Present persuasive arguments through examination and oral advocacy; and
Support early and strategic resolution of workplace disputes.

Pricing $1,995.00Add to cart

Facilitator Coming Soon.
Speakers Coming Soon.
CPD

This program has been approved by CPHR Alberta for 12 Continuing Professional Development hours.

This program has been approved by CPHR BC & Yukon for 12 Continuing Professional Development hours.

This program has been approved for 12 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).

This program has been approved by the Law Society of British Columbia for 12 Continuing Professional Development hours.
Members of the Law Society of Ontario may consider counting this program for 12 Substantive hours; 0 Professionalism hours.
Members of the Nova Scotia Barristers’ Society may count this program for 12 Continuing Professional Development hours.
Members of the Law Society of New Brunswick may consider this program for 12 Continuing Professional Development hours.

Family Status Accommodation in Ontario: Exploring caselaw, challenges, and emerging trends through practical scenarios
2026-11-26 12:30 - 14:00 UTC | Virtual Event
Select an option

Live Webinar

Live Webinar, video, and MP3 Bundle

Add to Cart

In this interactive webinar, legal experts will examine the leading Ontario cases and legislation defining the scope of family status discrimination, the duties of accommodation, and what constitutes undue hardship. We will explore how recent decisions are being applied in workplaces across the province, and what they mean for both employers and employees. Whether you’re implementing accommodation policies, advising clients, or managing requests for flexible work, this session will help you stay ahead of emerging trends and compliance risks.
Panelists will address the following questions:

In what circumstances have adjudicators found that employees must be accommodated through work-from-home arrangements to accommodate child- or elder-care responsibilities?
What information can employers require to support work-from-home arrangements in order to accommodate family responsibilities? Can employees be required to use their own resources before asking management for accommodation?
When will a requirement that an employee return to in-person work amount to a bona fide occupational requirement? When will an employer be able to establish that it would amount to undue hardship to allow an employee to work on a remote, hybrid or flexible basis?
What practical considerations should be considered when assessing whether employees should be permitted to work from home? What flexible working options are available other than remote or hybrid work?
What trends are emerging in damage awards for discrimination, failure to accommodate, and reprisals relating to family status claims?

Moderator

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Speakers

Andrew Astritis
Union Counsel
Ravenlaw LLP

Jessica Connell
Mediator, Arbitrator and Investigator
JM Connell Professional Corporation – Dispute Resolution and Legal Service

Laurie Jessome
Employer Counsel
Cassels Brock & Blackwell LLP

Live Webinar: Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On DemandAccess the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

Public Sector Bargaining Conference
2026-12-02 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Taking place in: Toronto, ON Overview
Lancaster House’s Bargaining in the Broader Public Sector Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To deepen your learning, don’t miss the interactive Skills Training Workshop, taking place at the same venue on on Wednesday, December 2. This full-day session will allow attendees to work through realistic scenarios with guidance and analysis from experienced panelists, offering practical tools and strategic insights to help you respond to evolving bargaining demands.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field—during refreshment breaks, over lunch, and between sessions—making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Panelists will include leading voices from union, management, and neutral perspectives, with moderated discussions and interactive Q&A sessions to encourage dialogue and deeper insight.
All attendees will also receive a comprehensive digital resource package, including case summaries, textbook chapters, and legal commentary compiled by Lancaster House’s legal research lawyers.

Who Should Attend?
This conference is ideal for:

Union Negotiators – Connect with other union leaders and hear from top voices on strategies at the table.

Government Representatives and Human Resources (HR) Managers and Directors – Build bargaining approaches informed by the latest legal and economic developments while connecting with and hearing from union counterparts.

Industrial Relations Specialists and Labour Lawyers/Consultants – Stay up to date on the latest developments impacting public sector bargaining and evolving collective agreement language on complex and emerging workplace issues.

Learning Outcomes
By attending this conference, you will:

Gain a comprehensive understanding of federal and economic and fiscal outlooks and the implications for labour relations, and how this may impact public sector bargaining.

Learn how to translate these economic realities into bargaining strategies and understand and communicate how the statistics may impact approaches at the table.

Keep informed on recent cases and legislative changes impacting bargaining, including the legality of government interventions in strike actions.

Engage with leading experts through interactive Q+A periods, enhancing your professional practice.

Network with peers across industries and across the table, building bridges and fostering collaborative approaches to bargaining challenges.

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop

Wednesday, December 2, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Conference

$1,455.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference

$2,295.00Add to cart

Bargaining in the Broader Public Sector Conference + Bargaining in the Broader Public Sector Skills Training Workshop

$2,355.00Add to cart

Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference + Labour Arbitration and Policy Skills Training Workshop or Bargaining in the Broader Public Sector Skills Training Workshop

$2,995.00Add to cart

Labour Arbitration and Policy ConferenceAttend Lancaster House’s Labour Arbitration and Policy Conference, taking place on December 3, 2026.
Tailored for labour relations professionals, lawyers, and consultants, as well as arbitrators and mediators, the event will feature engaging discussions on the latest caselaw and legislative updates and procedural tools and challenges. Connect with leading legal and labour relations professionals and build the knowledge and relationships essential for success in Eastern Canada’s legal landscape.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day work.
Check back soon for more details.
Bargaining in the Broader Public Sector Skills Training Workshop
Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Matthew L.O. Certosimo
Employer Counsel
Borden Ladner Gervais LLP

Emily Home
Union Counsel
Ursel Phillips

Advisory Committee

Mike Biliski
Union Counsel
Koskie Minsky

Rita De Fazio
Union counsel
Ursel Phillips Fellows Hopkinson LLP

Fridmar Facunda
Supervisor, Member Equity Unit
Ontario Public Service Employees Union (OPSEU)

Lauri Green
Chief Human Resources Officer (CHRO)
Algoma University

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Conference
2026-12-03 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Taking place in: Toronto, ON
Overview
Lancaster House’s Ontario Labour Arbitration and Policy Conference will offer essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals.
To complement the main event, attendees are invited to participate in a full-day interactive workshop on December 4, 2026. This practical session will feature hands-on scenarios guided by experienced panelists, offering tailored feedback and strategies to strengthen your skills.

What to Expect
The day will begin with a networking breakfast, giving attendees the chance to connect with colleagues and peers before diving into the program. Throughout the conference, you’ll have multiple opportunities to engage with others in the field, making this not only a learning opportunity but a valuable space to exchange ideas, compare experiences, and build professional relationships.
Between sessions, during refreshment breaks and lunch, you’ll have the chance to connect with peers, share strategies, and engage directly with speakers and fellow attendees.
Participants will also receive a comprehensive digital resource package featuring case summaries, legal analysis, and curated materials for ongoing reference.

Who Should Attend?
The Labour Arbitration and Policy Conference is designed for professionals involved in managing, resolving, or advising on workplace disputes in unionized environments. This event offers critical insights and practical strategies for those who need to stay on top of legal developments, evolving policy issues, and best practices in arbitration.
This conference is ideal for:

Union representatives and labour advocates
Stay current on arbitration trends, case law, and legislative changes that impact the rights and responsibilities of workers and unions.

Employer representatives and HR professionals
Gain practical tools for managing grievances, navigating accommodation requests, and preparing for arbitration in a legally sound and efficient manner.

Labour and employment lawyers
Deepen your knowledge of recent decisions, procedural strategies, and emerging issues to better advise your clients and strengthen your advocacy.
Arbitrators and adjudicators
Engage with current legal and workplace issues from both union and management perspectives to inform your decision-making and stay attuned to sector developments

Learning Outcomes
By attending this conference, you will:

Enhance your understanding of key legal developments and legislative changes shaping labour arbitration and workplace policy in Canada.

Sharpen your skills in managing complex accommodation requests.

Strengthen your approaches with greater confidence and clarity.

Deepen your insight by hearing from union, management, and neutral perspectives on emerging trends and practical challenges in arbitration.

Improve your hearing preparation by integrating updated legal knowledge, case law, and procedural tools into your practice.
Grow your professional network by connecting with top arbitrators, legal experts, and fellow practitioners throughout the day

Sample Materials
Click the following link to see an excerpt from a previous year’s materials.

Click here to learn more about the associated Skills Training Workshop

Thursday, December 3, 2026
Coming Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Ontario Labour Arbitration and Policy Conference
$1,455.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Labour Arbitration and Policy Conference
$2,295.00Add to cart

Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop
$2,355.00Add to cart

Ontario Bargaining in the Broader Public Sector Conference + Ontario Labour Arbitration and Policy Conference + Ontario Labour Arbitration and Policy Skills Training Workshop or Ontario Bargaining in the Broader Public Sector Skills Training Workshop
$2,995.00Add to cart

Ontario Public Sector Bargaining Conference
Attend Lancaster House’s Ontario Public Sector Bargaining Conference, taking place at the same venue on December 2, 2026.
The Ontario Public Sector Bargaining Conference brings together top union leaders, employer representatives, negotiators, HR professionals, legal experts, and government officials to examine the latest factors shaping public sector labour negotiations. Ideal for those gearing up for bargaining, the conference highlights recent legislative changes, wage settlements, and economic and arbitral trends. Sessions focus on proven bargaining strategies, effective dispute resolution techniques, and best practices tailored to Ontario and Canada’s labour relations environment. More than just an educational event, this conference offers meaningful networking opportunities with seasoned negotiators and industry experts. Equip yourself with practical knowledge and professional connections to navigate the complexities of public sector bargaining successfully.

Featured Workshops
Attendees have the option to attend one of two featured workshops offered by Lancaster’s Centre for Labour Relations Training & Development, taking place at the same venue on December 4, 2026.
In these interactive, day-long workshops, participants will hear from leading experts and work in small groups on skill-building exercises, learning practical tools and techniques that will prove invaluable in day-to-day
Ontario Bargaining in the Broader Public Sector Skills Training Workshop
Ontario Labour Arbitration and Policy Conference Skills Training Workshop

Conference Co-Chairs

Heather Ann McConnell
Arbitrator/Mediator
Heather Ann McConnell Arbitrations

Brendan McCutchen
Union Counsel
Wright Henry LLP

Erin Porter
Employer Counsel
Founder and Partner
Protea LLP

Advisory Committee

Terry Downey
Union Representative
SEIU Local 1 Canada

Matt Hopkins
Executive Director People
TTC

Mae J. Nam
Union Counsel
Ryder Wright Holmes Bryden Nam LLP

Shane Todd
Employer counsel
Fasken

Tatiana Wacyk
Arbitrator/Mediator
Wacyk ADR Inc.

CPD
Conference CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Bargaining in the Broader Public Sector Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Participants will hear from leading experts and work in small groups on skill-building exercises, learning how to apply an EDI lens to the bargaining process from start to finish.
This workshop is designed for union leaders and negotiators, employer representatives and HR professionals, and labour relations specialists and legal experts.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available!

What to Expect
Attendees will be encouraged to ask questions, engage with other participants, and consider how collaborative approaches between union and management can help meet legal obligations, enhanced workplace equity, diversity, and inclusion, and benefit employees and businesses alike.
All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Union Representatives and Labour Negotiators

Government and Organizational Leaders, Employer Representatives, and Human Resources and Labour Relations Professionals

Labour and Employment Lawyers

Mediators, Conciliators, and Arbitrators

Bargaining in the Broader Public Sector Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Bargaining in the Broader Public Sector Skills Training – Workshop
$1,355.00Add to cart

Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in-person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday, December 3 at the Hilton Downtown, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.
Labour Arbitration and Policy Skills Training WorkshopLancaster House’s Labour Arbitration and Policy Skills Training Workshop will take place in person on Friday, December 4, simultaneous to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Labour Arbitration and Policy Skills Training Workshop
2026-12-04 | Sheraton Centre Toronto Hotel, 123 Queen Street West, Toronto, Ontario, M5H 3M9 Most popular places at this add, Canada
Program Overview
Designed for management, union participants, and legal practitioners alike, attendees will hear from leading experts and work in small groups on skill-building exercises.
Attendees also have the option to attend our featured conferences at the same venue. Bundle pricing is available.

What to Expect:
In this full-day workshop, an experienced facilitator, along with employer and union representatives, will guide participants through a facilitated discussion and interactive exercises.
Attendees will be encouraged to ask questions and engage with other participants. All participants also receive a comprehensive set of digital materials, including textbook chapters, case summaries, and additional resources compiled by Lancaster House program lawyers for continued learning and reference.

Who Should Attend
This workshop is ideal for:

Human Resources (HR) Managers and Directors

Union Officers and Representatives

Legal Practitioners

Labour Arbitration and Policy Skills Training WorkshopComing Soon.

Food and Beverages
Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Changes and Notifications
All dates, prices, and locations are subject to change. Registrants will be notified of any changes to venues or dates. If you have any questions, please contact customerservice@lancasterhouse.com.

Pricing
Labour Arbitration and Policy Skills Training Conference – Workshop
$1,355.00Add to cart

Featured Conferences
Attendees have the option to attend our featured conferences taking place on December 2 and 3 at the same venue. Bundle pricing is available.
Bargaining in the Broader Public Sector Conference 2026
Lancaster House’s Bargaining in the Broader Public Sector Conference returns in person on Wednesday, December 2, bringing together leading experts, union representatives, employer negotiators, and neutrals to examine the latest developments shaping collective bargaining in the public sector. This year’s program will provide crucial updates on the economic outlook and its implications for labour relations, as well as recent case law, legislative changes, and major political and policy developments that will inform your next round of bargaining.
Labour Arbitration and Policy Conference 2026
Lancaster House’s Labour Arbitration and Policy Conference will take place in person on Thursday December 3, offering essential updates and analysis for union and management representatives, legal practitioners, and labour relations professionals. This year’s program will delve into the real-world workplace impact of significant legal, legislative, and policy developments, with a focus on how recent news and trends are shaping arbitration and labour relations in and beyond.
Attendees also have the option to attend the Public Sector Bargaining Workshop on Friday December 4, 2026, concurrent to this workshop.
Speakers
Coming Soon.
CPD
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.

Strategic Arbitration Advocacy Certificate Program
2026-12-08 12:00 - 2026-12-10 15:30 (America/St_Johns) | Virtual Event
2 sessions: Tuesday, December 8 and Thursday, December 10, from 12:00 p.m. – 3:30 p.m. ET each day

This virtual program is taking place in partnership with the Gardiner Centre at Memorial University of Newfoundland.
Program Details
Effective arbitration advocacy in complex cases requires more than mastering the basics. High-stakes matters often involve intersecting statutory regimes, digital evidence, credibility disputes, and evolving issues. Success depends on knowledge of the rules, strategic evidentiary decisions and confident advocacy under pressure.
Throughout this advanced program, experienced faculty will guide participants through the core elements of sophisticated arbitration strategy: building a unified and persuasive case, managing complex evidentiary and procedural challenges, and executing high-impact examinations and submissions. Participants will refine their ability to reframe weak facts, address adverse evidence, handle expert and digital records, and respond strategically to objections and preliminary issues.
Across two intensive days, participants apply these techniques in interactive exercises and a complex mock arbitration scenario. Working through challenging fact patterns, participants develop theory, craft examination plans, argue objections, and deliver focused openings and closings, receiving practical expert feedback throughout.
This hands-on advanced program equips experienced employer and union advocates with the strategic tools and advocacy confidence required to manage sophisticated arbitration files and perform effectively in high-pressure hearing environments.

Learning Outcomes:
By the end of this program, participants will be able to:

Develop a persuasive case theory and identify key strategic issues.
Deliver compelling opening and closing statements under pressure.
Navigate complex statutory, procedural, and evidentiary challenges.
Reframe weak facts and respond to adverse evidence effectively.
Plan and conduct focused witness examinations, cross-examinations, and expert examinations.
Manage objections, preliminary matters, and jurisdictional issues.

What to Expect:
Day 1 – Build your advanced arbitration toolkit: Explore high-performance case theory, tackle complex evidentiary challenges including digital and expert evidence, and refine witness examination and high-impact opening and closing strategies through interactive exercises.
Day 2 – Apply strategy in a mock arbitration: Manage pre-hearing strategy, navigate preliminary and procedural issues, and engage in intensive simulations including navigating difficult cross-examinations, real-time objection practice, and persuasive closing arguments, with expert feedback throughout.

Pricing
$1,245.00Add to cart

Facilitator

Andrew Tremayne
Arbitrator/Mediator

Speakers

Danny Bernstein
Employer CounselRoper Greyell LLP

Brenda Comeau
Union CounselPink Larkin

CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.

2026 Annual Employment Law and Wrongful Dismissal Update: The latest cases and legislative developments
2026-12-10 12:30 - 14:00 UTC | Virtual Event
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Live Webinar

Live Webinar, video, and MP3 Bundle

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Stay up to date on the latest developments in the rapidly changing landscape of employment and wrongful dismissal law through this comprehensive year-end webinar. Expert speakers will examine the most significant recent cases and legislative changes across Canada, exploring questions such as:

Termination Provisions:

What lessons can be learned from recent caselaw regarding how to draft effective and enforceable termination provisions in employment contracts? What aspects of these clauses remain unclear or open to challenge? How have judicial approaches differed cross-country?
What types of changes to an employee’s title, role, or responsibilities will be sufficient to successfully advance a “changed substratum” argument in a wrongful dismissal claim – i.e. an argument that, as a result of these changes, the employer should no longer be held to the termination provisions of the employment contract?

Constructive Dismissal:

When will requiring an existing employee to sign a new employment contract constitute constructive dismissal?
Does it constitute constructive dismissal to require an employee working remotely to return to in-person work? What factors will a court consider in determining whether working from home is or has become an express or implied term of the employment contract?
Is consulting a lawyer grounds for discharge?

Just Cause:

When will misrepresentations or “partial truths” by employees on their resume or employment application amount to just cause for termination?
What criteria will courts consider when determining whether an employer can rely on “after-acquired” cause in a wrongful dismissal action?
Do employers owe a duty of procedural fairness when investigating allegations of misconduct that may lead to dismissal for cause?

Reasonable Notice, Damages, and Mitigation:

What do recent cases suggest regarding when employees will be entitled to receive payment for bonuses or other forms of compensation such as RSUs and stock options which may have otherwise vested over the notice period?
If employees refuse an offer of temporary employment with their former employer pending a search for employment elsewhere after being wrongfully dismissed, when will that constitute a failure to mitigate their damages? What factors will a court consider in determining whether an employee is justified in refusing to return?
What do the latest cases suggest regarding whether courts will deduct from pay in lieu of notice income earned from lower-paying, non-comparable work performed during the notice period?

Settlements:

What remedies are available to employers and employees for breach of a wrongful dismissal settlement agreement? Will any breach by the employee nullify all further payment obligations under the agreement?

Abandonment:

At what point will an employee’s absence from work for medical reasons constitute abandonment of employment putting an end to accommodation requirements?

Intellectual Property and Post-Employment Obligations

Do employees own copyright in works produced exclusively on their own time, even if the works are related to or may be used to compete with the employer?

Discipline and Dismissal

When are employees at risk of discharge or discipline for off-duty behaviour?
When are employees subject to suspension in the event of criminal charges or criminal investigation?

Legislative Updates:

What measures have been introduced at a federal and provincial level in response to the trade conflicts between Canada and the US?
What legislative measures have been enacted in response to the use of artificial intelligence in the workplace?
What legislative trends have emerged in the past year cross-country? For example, which jurisdictions have recently expanded long-term illness or sick leave or access to bereavement leave? Which have proposed or passed legislation restricting employers’ rights to ask for doctors’ notes in support of short-term sick leave? Which provinces now have pay transparency measures in place?
What measures impacting workplaces were recently proposed in the federal government’s recent “Canada Strong Budget 2025”?
What are the most recent changes that have been introduced through the Ontario Working for Workers legislative series?
What new limits has Alberta’s government introduced regarding the authority of regulatory bodies to discipline professionals for off-duty speech or to impose EDI training?

Final topics will be selected in the week prior to the webinar, ensuring coverage of the latest and most significant developments.
Moderator

Jeff Palamar
Arbitrator/Lawyer
Taylor McCaffrey

Speakers

Katherine Chau
Employee Counsel
Israel Foulon Wong LLP

Roxanne Davis
Employer/Employee Counsel
Carbert Waite

Live Webinar:
Attend the session in real time and engage directly with the speakers.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers

Option: Live Webinar$295.00Add to cart

Bundle (Video, MP3, & Audio)
Get the full live experience plus post-event resources for continued learning.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Access to the live session
Opportunity to ask the experts direct questions and participate in the chat with your peers
Video recording of the session
MP3 audio recording
Full transcript

Option: Live Webinar, video, and MP3 Bundle$595.00Add to cart

Webinar On Demand
Access the session anytime, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand, click here.
Includes:

Downloadable comprehensive reference materials researched by Lancaster House lawyers
Video recording of the session
MP3 audio recording
Full transcript

Accreditation
CPD
Lancaster House provides professional education programs that qualify for CPD credit for human resources professionals, lawyers, and paralegals across Canada.
