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SUMMARY:Collective Bargaining Essentials: Skills\, tools\, and strategies for effective collective bargaining (Virtual Event)
DESCRIPTION:Program Overview \nAchieving successful bargaining outcomes requires strategy\, skill\, and the acumen to adapt. In this workshop\, experts will guide participants through the process of bargaining from the first meeting of parties up until a final agreement (or strike or arbitration). Attendees will hear panel discussions and work through scenarios highlighting a variety of bargaining essentials\, including: \n\n\nSetting ground rules for bargaining; \nTabling proposals and responding to counter-proposals; \nHandling package offers; \nDealing with late proposals; \nAnticipating and preparing responses; \nCommunicating with principals\, members\, and employees and respecting confidentiality; \nAddressing both parties’ priorities and developing strategies to bridge impasses; \nUnderstanding which issues can and cannot be taken to impasse; \nAnalyzing risks of lockouts and strikes; \nExploring options of mediation or interest arbitration where available; and \nFinalizing agreements. \n\n\nWho Should Attend\nThis workshop is ideal for professionals engaged in collective bargaining\, labour negotiations\, or contract administration across sectors\, such as:  \n\nUnion Representatives and Labour Negotiators – Advocates who represent workers in bargaining processes and strive to secure fair and strategic agreements. \n\n\nHuman Resources and Labour Relations Professionals – HR managers\, labor relations specialists\, and organizational negotiators working to develop and implement effective bargaining strategies. \n\n\nLabour and Employment Lawyers – Legal professionals who support or advise bargaining teams\, assess legal risks\, and help navigate impasses\, strikes\, or arbitration. \n\n\nPublic Sector Administrators and Government Officials – Professionals from municipal\, provincial\, or federal agencies who participate in or oversee labor negotiations in the public sector. \n\n\nCorporate and Organizational Leaders – Executives and decision-makers responsible for shaping bargaining mandates\, communicating with stakeholders\, and finalizing agreements. \n\n\nWhat to Expect:\nIn this virtual skills training workshop\, experienced negotiators and labour relations professionals will guide participants through the collective bargaining process\, from setting ground rules and tabling proposals to navigating impasses and finalizing agreements. \nThroughout the session\, facilitators will lead participants through interactive scenarios that reflect real-world challenges at the bargaining table. Attendees will have the opportunity to ask questions verbally or through Zoom’s chat function and will receive personalized feedback on their participation in exercises and discussions.  \nParticipants will also receive a comprehensive set of digital materials\, including textbook chapters\, case summaries\, and additional resources developed by Lancaster House program lawyers for continued learning and future reference. \n\nLearning Outcomes\nParticipants will leave this training equipped to: \n\nDevelop effective bargaining strategies; \nEnhance communication and negotiation skills; and \nEvaluate and respond to bargaining challenges. \n\n\nPricing \n$995.00Add to cart	\n			\n  \n\nSpeakers \n\n\n \nNicole Gauthier\nExecutive Officer and Chief Negotiator\nOSSTF Toronto Teachers’ Bargaining Unit \n\n\n \nRyan Goldvine\nMediator/Arbitrator\nGoldvine Dispute Resolution Services \nPart-Time Member\nBC Employment Standards Tribunal \n\n\n \nDanica P. McLellan\nEmployer Counsel\nNeuman Thompson \n\n\nCPD\n\n\nThis program has been approved by CPHR Alberta for 4.5 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 4.5 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved for 4.5 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development Log of the Human Resource Professionals Association (HRPA).\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 4.5 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 4.5 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 4.5 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 4.5 Continuing Professional Development hours.
URL:https://lancasterhouse.com/event/collective-bargaining-essentials-skills-tools-and-strategies-for-effective-collective-bargaining/
LOCATION:Virtual Event
CATEGORIES:Skills Training
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SUMMARY:Ottawa Labour Law Conference
DESCRIPTION:Taking place in: Ottawa\, ON \nOverview \nThe Labour Law Conference is the go-to event for labour relations and HR professionals\, legal practitioners\, and arbitrators\, investigators\, and mediators. Focusing on the latest developments in federal sector and labour relations\, this conference offers practical discussions on recent key cases\, legislative updates\, and workplace challenges shaping today’s labour environment. Participants will explore how current legal decisions impact labour relations strategies and workplace compliance. Designed for professionals looking to stay ahead in a rapidly changing field\, the event also provides valuable networking opportunities with leading voices in law\, government\, and labour relations. Deepen your understanding of Canadian labour law\, sharpen your approach to workplace issues\, and build connections that matter. \nAttendees also have the option to attend our featured workshop offered by our Centre for Labour Relations Training & Development\, taking place the day after the conference at the same venue. \n\nWhat to Expect \nIn this conference\, leading labour relations professionals and subject matter experts will explore recent legal developments and emerging workplace challenges.  \nThroughout the event\, panelists from union-side\, employer-side\, and neutral perspectives will share their insights through moderated discussions. Participants will have the opportunity to ask questions verbally or electronically at the end of each panel. \nParticipants will also be provided with a comprehensive set of digital materials including textbook chapters\, case summaries\, and other online resources. These resources\, developed through hours of research by Lancaster House program lawyers\, will prove invaluable for future reference. \n\nWho Should Attend? \nThis conference will provide invaluable learning and networking opportunities for: \n\nHuman Resources (HR) Managers and Directors – Stay informed on the latest developments and best practices in the world of labour relations.\nIndustrial Relations Specialists – Navigate the complexities of emerging workplace issues in unionized environments.\nExecutives and Business Leaders – Learn how to weather the current economic forecast and strategically address the latest workplace challenges.\nUnion Officers and Representatives – Advocate effectively for workers’ rights with respect to new technologies\, return-to-office mandates\, and more.\nLabour and Employment Lawyers/Consultants – Stay informed on the latest developments and hear from top voices on complex workplace issues.\n\n\nLearning Outcomes \nBy attending\, you will: \n\nGain a comprehensive understanding of recent cases and legislative changes impacting the world of labour relations.\nReceive a comprehensive materials package summarizing key recent practical tips\, caselaw\, legislation and resources\nEngage with leading experts through interactive Q+A periods\, enhancing your professional practice.\nNetwork with peers across industries\, fostering collaborative approaches to labour relations challenges.\n\n\nSkills Training Workshop \nFissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations \nThis practical skills-training workshop will equip attendees with strategies to identify\, address\, and diffuse interpersonal tensions before they escalate and after they have already escalated through multiple scenario-based discussions. Attendees will discuss the following topics with our Lancaster panel of experts working with them in small group-based discussions: \n\nWhat does recent caselaw suggest about the line between safeguarding free speech at work and an employer’s duty to ensure a safe work environment? Can employees express political\, religious\, or controversial opinions in the workplace? When will an employee be subject to discipline for such statements?\n\nAt what point must an employer intervene where employees are in conflict due to differing beliefs or opinions? What is the role of the union in responding to these conflicts?\n\nCan employees be disciplined for statements made when interacting with other employees outside of the workplace?\n\nWhen do interpersonal conflicts rise to the level of bullying or harassment? Do employers have a legal obligation to address incivility or personal conflict that does not rise to this level?\n\nWhat organizational factors contribute to a higher incidence of workplace conflict? How should employers and unions identify whether those factors are present and what steps should be taken to improve the environment?\n\nWith many workplaces moving to a hybrid or remote model\, how can parties address workplace conflict in situations that may be more difficult to monitor\, such as online chats?\n\nWhat factors must be considered when dealing with conflict between an employee and supervisor\, as opposed to a conflict between two employees? What is the role of the union when conflict arises between employees who are union members?\n\nWhen is it appropriate to consider moving an employee to a different department or location rather than attempting to resolve the issues in the current environment?\n\nWhat role can mediation play in diffusing conflicts? How should employers and unions effectively prepare for mediation?\n\nWhat are key components of an effective conflict management policy? What alternative dispute resolution practices may be incorporated? Which key employees should be coached on communication\, verbal de-escalation\, or other conflict management techniques? What early intervention steps should be taken when conflict arises?\n\nWhat role can a trauma-informed approach play in addressing workplace conflict? How can such an approach aid employers and unions in understanding why conflict has developed and how to effectively respond?\n\nTo what degree will the fact that the impugned conflict was in keeping with the workplace culture\, or “condoned” by the employer\, impact an arbitrator’s or adjudicator’s assessment as to discipline or liability? Have changing attitudes towards workplace culture and mental health impacted the analysis?\n\nClick here to learn more about the associated Skills Training Workshop sold separately or with conference bundle options available. \nTuesday\, October 6\, 2026 \nBreakfast: 8:00 – 9:00 am \n\nIntroductory Remarks: 9:00 – 9:05 am \n\nPanel 1 - Federal and Provincial Frontliners: Legislative initiatives\, current caselaw - 9:05 – 10:20 am\n\n\n \nChantal Homier\nArbitrator and Mediator\nHomier Arbitration & Mediation \n\n\n \nCraig Stehr\nEmployer Counsel\nGowling WLG \n\n\n \nDavid Yazbeck\nGeneral Counsel and Corporate Secretary\nAssociation of Justice Counsel \n\n\nIn this session\, panelists will delve into recent significant developments in federal and provincial labour law\, exploring key principles and emerging trends in a changing world of work. Panelists and accompanying materials will address the following: \nCaselaw and Ongoing Legal Challenges \n\nCollective Bargaining\, the Right to Strike\, and Freedom of Association:\n\n\nWhat lessons can be learned from recent cases addressing the legality of government intervention in strike actions? How have decision-makers balanced the competing interests and legal rights at stake?\nWhat is the status of legal challenges to the federal government’s use of s.107 of the Canada Labour Code to intervene in strike actions in the airline\, railway\, postal\, and other sectors?\nHow will the recent advisory opinion from the International Court of Justice affirming that the right to strike is protected under the Freedom of Association and Protection of the Right to Organise Convention (No. 87)\, an international treaty ratified by Canada\, impact future government action and court decisions?\n\n\nDiscipline and Discharge:\n\n\nWhen can an employer discipline or dismiss an employee for offensive off-duty conduct\, such as making controversial or inappropriate posts on social media?\nWill expressing personal or political beliefs at work warrant discipline?\nWill lying on a resume or job application always amount to just cause for termination of employment?\nCan employees be dismissed for non-compliance with vaccine policies?\nHow have recent decisions balanced employer operational and privacy concerns with accommodation obligations when remote work is requested or imposed?\n\n\nDiscrimination\, Harassment\, and Accommodation:\n\n\nWhen will workplace gossip rise to the level of harassment?\nHow have arbitral approaches to assessing discipline and damages for harassment\, discrimination\, and violence at work changed in recent years?\nIf an employee is harassed or discriminated against in the workplace\, must the employer guarantee that the employee will never encounter the perpetrator thereafter in the workplace to satisfy the duty to accommodate?\nWhen will a policy restricting certain individuals with disabilities from applying to a position for safety reasons be considered a bona fide occupational requirement? How can employers and unions adopt an appropriately individualized approach when applying such policies?\n\n\nPrivacy and Technology:\n\n\nIf a collective agreement permits an employer to monitor employees for a particular purpose\, such as for health and safety reasons\, can the employer use that surveillance evidence for other purposes such as discipline or performance management?\n\n\nAttendance Management:\n\n\nWhat aspects of an attendance management policy will render that policy unreasonable?\n\n\nLabour Board Law:\n\n\nWhat collective bargaining lessons can be learned from recent decisions from the Canada Industrial Relations Board and Ontario Labour Relations Board addressing unfair labour practices\, bad faith bargaining\, and illegal strikes?\n\n\n Legislation\n\nThe session and materials will also cover recent and upcoming changes to legislation in the federal jurisdiction\, in Ontario\, and in other provinces\, such as: \n\nWhat measures impacting workplaces were proposed in the federal government’s “Canada Strong Budget 2025”?\nWhat changes to the Canada Labour Code are being considered further to the federal government’s recent consultation process? What changes are needed that are not under consideration? Is controversy surrounding the government’s recent uses of s.107 of the Code likely to result in legislative changes to that provision?\nWhat measures have been introduced at a federal and provincial level in response to the trade conflict between Canada and the US?\nWhat are the key components of Canada’s Artificial Intelligence strategy and what are the implications of this strategy for Canadian workplaces?\nWhat new measures have been proposed through federal legislation recently introduced restricting the importation of goods created using forced labour? Which aspects of the mandate for the Canadian Ombudsperson for Responsible Enterprise (CORE) office\, recently slated for elimination\, are not reflected in this legislation?\nHow do the federal government’s proposed restrictions on the use of non-competition clauses in employment agreements compare to Ontario’s restrictions on the use of such provisions?\nWhat new requirements have been proposed through the federal government’s draft regulations pursuant to the Use of French in Federally Regulated Private Businesses Act?\nWhat changes have recently come into force through the latest installments in the Ontario government’s Working for Workers legislative series and its recent POWER Act?\nWhat new or expanded leaves have been introduced federally and in Ontario in the past year? Which jurisdictions have passed legislation restricting employers’ rights to ask for doctors’ notes in support of short-term sick leave?\nHow far does recent Quebec legislation expand government authority to restrict or end lawful strikes and lockouts and refer labour disputes to interest arbitration?\nAre other provinces likely to follow the lead of Alberta and Quebec in introducing legislation restricting the use of union dues for non-core union activities?\nWhat new limits has Alberta’s government introduced regarding the authority of regulatory bodies to discipline professionals for off-duty speech or to impose EDI training?\n\nFinal selection of topics will take place in the weeks prior to the conference\, ensuring coverage of the latest and most newsworthy topics in a shifting legal landscape. \n  \nBreak: 10:20 – 10:35 am \n\nKeynote - Burnout - 10:35 – 11:05 am\n\n\n \nErin McCarthy\, Ph.D.\nCertified Mindfulness + Mind-Body Coach \n\n\nPanel 2 - Trump\, Trade\, and Tradeoffs: How political and economic forces will affect bargaining agendas - 11:05 am – 12:20 pm\n\n\n \nAlicia C. Bouchard\, CHRL\nDirector Employee and Labour Relations\nPeople and Technology\, Algonquin College \n\n\n \nJeff McKeil\nCollective Bargaining Officer\nCanadian Association of University Teachers (CAUT) \n\n\n \nMario Seccareccia\nFull Professor\nEconomics \n\n\nEconomic uncertainty\, fiscal pressure\, labour shortages\, and shifting workforce expectations are colliding with rapid technological change and an increasingly volatile legal and political landscape\, reshaping bargaining in real time and raising the stakes at the table. This panel explores how emerging legal\, economic\, technological\, and political developments are shaping 2027 bargaining strategies and priorities. Panelists will explore: \n\nWhat does the 2027 economic outlook for Ontario and Canada suggest for inflation\, interest rates\, and labour market conditions?\nHow are changing immigration policies and labour supply constraints affecting bargaining agendas in sectors facing persistent workforce shortages?\nTo what extent are current cost pressures driven by short-term inflation versus longer-term structural shifts in the economy?\nWhat lessons have emerged from the repeal of Ontario Bill 124 and other public-sector compensation frameworks\, and how are emerging pay transparency and pay equity requirements at the provincial and federal levels influencing compensation design\, disclosure practices\, and bargaining strategies?\nHas Bill C-58 (federal replacement worker ban) shifted the balance of power in disputes?\nHow are unions and employers reassessing bargaining strategies in light of ongoing Charter litigation concerning back-to-work legislation and essential services frameworks?\nHow are workplace modernization statutes\, electronic-monitoring policies\, and AI policies shaping bargaining around remote work\, privacy\, and managerial oversight?\nHow are global changes like trade disruption\, geopolitics\, and shifting supply chains affecting Ontario and Canada’s economies?\nHow might shifting federal priorities\, intergovernmental tensions\, and evolving US–Canada trade and industrial policy shape bargaining strategies and labour relations outcomes in 2027 and beyond? \n\nNetworking lunch: 12:20 – 1:20 pm \n\nPanel 3 - Progress\, Pushback\, and Possibilities: The future for EDI in the Canadian workplace - 1:20 – 2:35 pm\n\n\n \nVirginie Cobigo\nExecutive Director\nOpen Collaboration for Cognitive Accessibility \nFull Professor\nSchool of Psychology\nUniversity of Ottawa \n\n\n \nSasha Hart\nFounder and Principal Lawyer\nSasha Hart Law \n\n\n \nRichard Sharpe\nDirector\, Equity\, Anti-racism\, Diversity and Inclusion\nDepartment of Justice Canada \n\n\nApplying principles of equity\, diversity\, and inclusion (EDI) in bargaining\, workplace policies and practices has become integral to creating a work environment that ensures the full and fair participation of all job applicants and employees. As employers and unions continue to navigate evolving expectations around EDI in the workplace\, this panel will provide practical strategies to address challenges\, such as the backlash against EDI initiatives\, and efforts by others to move forward in fostering inclusive workplace cultures. Panelists will address the following questions: \n\nWhat are examples of inclusive and compliant hiring and employee onboarding practices? How can employers reduce unconscious bias during the hiring process and when promoting employees? What role does the union play in ensuring equitable hiring and promotion practices?\nHow does systemic discrimination manifest in the workplace? What lessons can employers and unions apply from recent class action lawsuits alleging systemic discrimination (e.g. Black Class Action lawsuit) to improve hiring and promotion practices and the retention of employees? When will class action lawsuits be the preferred option to address systemic issues instead of grievances or human rights processes?\nWill discriminatory or harassing conduct warrant immediate dismissal without the application of progressive discipline?\nHow are parties approaching EDI issues during bargaining? What are examples of emerging inclusive leave and benefit provisions appearing in collective agreements?\nAs some workplaces face resistance to EDI initiatives\, how are employers address the backlash? Are employers maintaining a commitment to EDI or not? How is EDI training evolving?\n\nBreak: 2:35 – 2:50 pm \n\nPanel 4 - Managing Return to Work Tensions: Balancing\, efficiency\, privacy and the duty to accommodate - 2:50 – 4:00 pm\n\n\n \nDulce Amba Cuenca\nTeam Lead\, Regional Labour Relations\nProfessional Institute of the Public Service of Canada (PIPSC) \n\n\n \nJenny Bolduc\nSenior Employee Relations Specialist\nBank of Canada \n\n\nIn this session\, panelists will examine the response to employee requests for accommodation through remote\, hybrid\, or other flexible work arrangements. This panel will also explore the tensions that arise when managing return-to-work strategies\, particularly considering privacy obligations and workplace monitoring. The session will address questions including: \n\nDo employers have the right to require employees to return to in-person work for reasons of workplace efficiency and morale?\nWhat aspects of a general return-to-office are vulnerable to challenges under human rights legislation or on other grounds? How does collective agreement language affect the matter?\nIn what circumstances have arbitrators and adjudicators found that employees must be permitted to work from home as a health-related accommodation? Will employees be entitled to work from home during pregnancy or where a spouse or dependent may have increased susceptibility to infection?\nIn what circumstances have decision-makers found that employees should be permitted to work from home or on a remote or hybrid basis in order to accommodate obligations related to their family status\, such as childcare or eldercare responsibilities? What kinds of information can employers require to support such a request?\nWhen will insisting that an employee return to in-person work amount to a bona fide occupational requirement? When will an employer be able to establish that undue hardship will arise if an employee is allowed to work from home? Is workplace efficiency enough to establish undue hardship?\nIs it discriminatory for an employer to impose additional performance monitoring practices on an employee engaged in remote or hybrid work — such as a requirement for regular check-ins\, use of timesheets\, etc.?\nWhat limits are courts and arbitrators placing on employee surveillance and monitoring of employees working remotely? Is it discriminatory for an employer to impose additional performance monitoring practices on an employee engaged in remote or hybrid work\, such as a requirement for regular check ins\, use of timesheets\, etc.?\nWhat practical considerations should be taken into account when assessing whether an employee should be permitted to work from home? What flexible working options other than remote or hybrid work can be considered? What benefits and drawbacks do remote\, hybrid\, or flexible working arrangements have for employees requiring accommodation?\nWhat best practices can employers and unions implement to ensure that employees being accommodated through remote\, hybrid\, or flexible work do not become isolated from the team and perform optimally?\n\nWednesday\, October 7\, 2026 \nBreakfast: 8:00 – 9:00 am \n\nIntroductory Remarks: 9:00 – 9:05 am \n\nPanel 5 - Crafting Consensus: Strategies for successful mediation of disputes - 9:05 – 10:20 am\n\n\n \nDana Du Perron\nMediator and Workplace investigator\nResolutions At Work \n\n\n \nSarah Lapointe\nEmployer Counsel\nEmond Harnden LLP \n\n\n \nAndrew Montague-Reinholdt\nUnion Counsel\nNelligan O’Brien Payne LLP \n\n\nMediation is a vital tool that can be used to successfully resolve disputes in the workplace. This panel will address common challenges surrounding the mediation process and provide attendees with practical takeaways. Specifically\, panelists will address: \n\nWhat are the advantages and disadvantages of mediation in workplace disputes? How should parties assess the merits of a case and determine if a settlement is feasible?\nWhat types of files are not appropriate for voluntary mediation? Should the approach to mandatory mediation (e.g. at the Human Rights Tribunal of Ontario for applications received on or after June 1\, 2025) differ from the approach to voluntary mediation?\nWhat alternative dispute resolution (“ADR”) options\, other than mediation\, should the parties consider? When will it be beneficial to participate in mediation-adjudication or mediation-arbitration?\nHow should the parties prepare for mediation? Can artificial intelligence (“AI”) assist with efficiently preparing for mediation?\nHow can parties identify potential power imbalances\, accessibility barriers\, or other barriers to equity that will affect the mediation process? What steps can the parties take to address these barriers and ensure equitable participation?\nWhat are examples of negotiation strategies and communication techniques that can lead to better outcomes during mediation? Is a “win-win” outcome always possible?\nWhat information should or should not be included in a settlement agreement?\n\nBreak: 10:20 – 10:40 am \n\nPanel 6 - Better Investigations: Building internal capacity\, utilizing external expertise\, restoring workplace trust - 10:40 – 12:00 pm\n\n\n \nJennifer Duff\nUnion Counsel\nShields Hunt Duff Strachan \n\n\n \nStephanie Lewis\nEmployer Counsel\nDentons \n\n\n \nMichel Nungisa\nWorkplace Investigator and Workplace Assessor\nNungisa Law \n\n\nInvestigating allegations in the workplace requires compliance with best practices and keeping up with the most recent caselaw. In this panel\, experts will offer insights into conducting or overseeing fair and appropriate workplace investigations. Specifically\, the panel will answer the following questions: \n\nWhat guidance can be gleaned from recent caselaw on the requirements of a fair and appropriate workplace investigation and procedural flaws to be avoided during an investigation? How can employers and unions ensure all investigations are compliant with various statutory requirements\, workplace policies\, and the collective agreement?\nWhen will hiring an external investigator be preferred over an internal investigation?\nHow are investigators using artificial intelligence (“AI”) to assist during workplace investigations? In what other ways can AI impact workplace investigations?\nWhat risks arise from an inadequate investigation or failing to investigate an allegation? Must an employer investigate allegations even in the absence of a formal complaint?\nHow should the parties proceed if a respondent raises allegations against the complainant during an investigation? What interim measures should the parties consider to reduce the possibility of retaliation?\nWhat information can or must be shared with a complainant or respondent once an investigation is complete? What entitlement do the parties have to a copy of the investigator’s report or notes? How can employers communicate investigation results in a way that restores trust in the workplace?\nHow do workplaces move forward after a workplace investigation? What should an effective workplace restoration process include? What is the union’s role in workplace restoration?\n\nNetworking Lunch: 12:00 – 1:00 pm \n\nPanel 7 - Managing Complex Issues in Accommodation: Mental health\, neurodiversity\, chronic and episodic disabilities - 1:00 – 2:15 pm\n\n\n \nNatasha Udell\nLegal Counsel and Labour Relations Advisor\nCanadian Air Traffic Control Association \n\n\n \nDr. Ken Reesor\nC. Psych C-CAT (MB) CMLE (ON)\nReesor and Associates \n\n\n \nKyle Van Schie\nEmployer Counsel\nSoloway Wright LLP \n\n\nEmployers and unions often need to address the needs of employees that may not be immediately visible. In this session\, experts will provide insight into complex accommodation issues and provide guidance on the types of information that can be requested or must be provided in support of various accommodation requests. \nSpecifically: \n\nWhat is “neurodivergence”? What conditions have typically been grouped under this umbrella\, and how may such neurocognitive differences manifest in the workplace?\nIs “neurodivergence” itself a clinical condition? Must a neurodivergent individual have a diagnosed underlying condition (for example\, ADHD) to be entitled to accommodation?\nWhat common mistakes do employers and unions make when seeking to accommodate neurodiverse employees and what best practices should be adopted to ensure the inclusion and success of these employees?\nWhat signs and symptoms may indicate that an employee may be struggling with a mental health disability? How\, where\, and when should an employer\, supervisor\, or union representative ask an employee if support and/or accommodation is needed? How should managers and union representatives engage with someone who is reluctant to discuss a potential disability?\nIs “objective evidence” necessary to establish disability? How should employers and unions handle medical information that is based solely or largely on an employee’s subjective self-reporting of symptoms? What types of medical information may employers request to support an employee’s request for accommodation?\nAre employers entitled to request medical information from an employee on an ongoing basis? For example\, how often\, if ever\, should updated medical information be requested from a neurodivergent employee who\, by definition\, has lifelong neurocognitive differences? Can an employer request new information after each “flare-up” of a dynamic disability?\nWhat types of accommodations may be of assistance to an employee suffering from chronic or episodic symptoms that may impact their ability to work? Does it amount to undue hardship to continue accommodating an employee who experiences multiple relapses of a mental health condition or a dynamic condition? How can employers and unions address questions or concerns raised by co-workers about an accommodated employee without violating the employee’s privacy?\nHow might an employee’s disability impact their ability to fully meet obligations arising from the accommodation process and how can employers and unions navigate these obstacles?\n\nBreak: 2:15 – 2:35 pm \n\nPanel 8 - From Subtle Signals to Serious Harm: A scenario-based panel addressing the spectrum of sexual harassment at work - 2:35 – 4:00 pm\n\n\n \nChristine Johnson\nUnion Counsel\nChamp and Associates \n\n\n \nAnnie McKendy\nArbitrator\, Mediator and Investigator\nAnnie McKendy Dispute Resolution \n\n\n \nDavid Patacairk\nSenior Legal Counsel\nCity of Ottawa \n\n\nWorkplace sexual harassment concerns often arise along a spectrum – from comments\, behaviours\, or power dynamics that may initially appear ambiguous\, to conduct that clearly violates legal obligations and causes significant harm. Understanding where those lines are drawn and how they can shift depending on context\, is one of the most challenging aspects of advising clients\, investigating complaints\, and managing workplace risk. Lancaster’s experts will explore this spectrum through a series of realistic workplace scenarios. Our panelists will specifically address how subtle warning signs can evolve into more serious misconduct\, how organisations should respond at different stages\, and what lessons employers\, unions\, and practitioners can take from the situations. Attendees will also receive a comprehensive materials guide examining these topics. \n\nHow is sexual harassment defined under human rights and occupational health and safety legislation in Ontario and federally? What legal tests have adjudicators and arbitrators typically applied when determining whether sexual harassment has occurred? How will collective agreements and workplace policies impact the determination?\nWhat is the difference between sexual harassment and sexual solicitation? What is meant by the terms “sexual annoyance” versus “sexual coercion” in the caselaw?\nWhat duties do employers have when sexual harassment or sexual violence is alleged?\nWhat is the role of a union in a sexual harassment investigation? What should unions do when both the complainant and the respondent are bargaining unit members?\nHow do arbitrators and adjudicators assess whether sexual harassment has occurred in the context of a pre-existing relationship\, evidence of prior romantic communications or “banter”\, or a power imbalance between the complainant and the alleged harasser?\nWhen does conduct cross the line from sexual harassment into violence under occupational health and safety legislation?\nWhat must be done to ensure that workplace violence and harassment policies are effectively drafted\, implemented\, reviewed\, and improved?\nWhen will off-duty sexual harassment be sufficiently connected to the workplace to bring it under the purview of human rights and occupational health and safety legislation\, the collective agreement\, and/or the employer’s authority to impose discipline?\nWith more employees in remote and hybrid work arrangements\, how can employers and unions ensure that sexual harassment does not go unnoticed?\nHow have arbitral attitudes changed in terms of appropriate disciplinary responses to sexual harassment? What factors will arbitrators consider? For example\, how are factors such as power imbalances\, workplace culture\, and the impact on the employee who has been harassed taken into account? When will a single instance of sexual harassment be serious enough to warrant dismissal?\nWhat trends in damage awards are evident in recent sexual harassment cases?\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nLabour Law Conference – Both Days \n$1\,755.00Add to cart	\n			\n  \nLabour Law Conference – Day 1 \n$1\,255.00Add to cart	\n			\n  \nLabour Law Conference – Day 2 \n$1\,255.00Add to cart	\n			\n  \nBundle pricing is also available: \n\nLabour Law Conference – Bundle (Conference + Workshop) \n$2\,195.00Add to cart	\n			\n  \nConference Co-Chairs \n\n\n \nSteven Gaon\nPresident\, ADR Ottawa Inc.\nMediator\, Arbitrator\, Investigator \n\n\n \nAmarkai Laryea\nUnion Counsel\nRaven Law LLP \n\n\n \nGrace Skowronski\nSenior Legal Counsel\nCanada Post \n\n\n\nAdvisory Committee \n\n\n \nDina Mashayekhi\nUnion Counsel\nJewitt McLuckie \n\n\n \nFrançois Paltrinieri\nCounsel\nTreasury Board of Canada Secretariat \n\n\n \nCaroline Richard\nEmployer Counsel\nBird Richard \n\n\n \nJodie Woodford\nRegistered Nurse\, Site Rep Local 51\nONA \n\n\n\nCPD \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada. More details regarding specific approvals from CPD accreditors to come.
URL:https://lancasterhouse.com/event/ontario-labour-law-conference/
LOCATION:Rogers Centre Ottawa\, 55 Colonel By Drive\, Ottawa\, Ontario\, K1N 9J2\, Canada
CATEGORIES:Conference,Labour Law & Labour Policy
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/02/ontario-labour-law-conference.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261006T123000
DTEND;TZID=America/New_York:20261029T160000
DTSTAMP:20260712T084241
CREATED:20240527T162824Z
LAST-MODIFIED:20260127T182501Z
UID:13457-1791289800-1793289600@lancasterhouse.com
SUMMARY:Labour Relations Certificate - Fall (Virtual Program)
DESCRIPTION:In association with:Upon completion of this program\, participants will receive a certificate of completion and a digital credential. \nProgram Leader\nDaphne Taras \nFormer Dean and Professor Emerita \nTed Rogers School of Management \nToronto Metropolitan University  \nProgram FacultyComing Soon. \nProgram\nThe Labour Relations Certificate Program\, presented by Toronto Metropolitan University and Lancaster House\, is designed to provide individuals engaged in labour relations with the core skills and knowledge required to create and maintain productive union-management relationships that foster fair and efficient workplaces. \nTaught by Canada’s leading labour relations scholars and practitioners\, this program combines theory\, leading research\, and professional experience to provide an education that has immediate application in participants’ workplaces. \nProgram features \n\nAccess to leading Canadian experts in a small-group setting\nActive learning through group discussion\, case studies\, and simulations\nBalanced coverage of labour and management points of view\nManagement\, union\, and neutral attendees learn together\nExposure to diverse opinions and extensive knowledge of fellow participants\nVariety of speakers (academics\, lawyers\, practitioners\, subject-matter experts)\n\nWho should attend? \n\nHuman resources professionals\nUnion officers and representatives\nLawyers\nManagers\nMediators\nWorkplace investigators\n\n2026 Fall Schedule† The Fall 2026 session of the Labour Relations Certificate Program will comprise of 8 sessions over 4 weeks\, and will take place on Tuesdays and Thursdays from 12:30 p.m. to 4 p.m. ET beginning October 6th\, 2026. \nSample Agenda\nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/labour-relations-certificate-fall-virtual-program/
LOCATION:Virtual Event
CATEGORIES:Professional Learning Program
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/header/TMU-header.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20261008
DTEND;VALUE=DATE:20261009
DTSTAMP:20260712T084241
CREATED:20260211T165445Z
LAST-MODIFIED:20260707T181227Z
UID:19061-1791417600-1791503999@lancasterhouse.com
SUMMARY:Fissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations
DESCRIPTION:Program Overview \nComing Soon. \n\nWhat You’ll Learn: \nComing Soon. \n\nWho Should Attend \nComing Soon. \n\nDelivery Format \nComing Soon. \n\nFissures and Fractures in the Workplace: Defusing interpersonal conflicts and restoring collegial relations This practical skills-training workshop will equip attendees with strategies to identify\, address\, and diffuse interpersonal tensions before they escalate and after they have already escalated through multiple scenario-based discussions. Attendees will discuss the following topics with our Lancaster panel of experts working with them in small group-based discussions: \n  \n\nWhat does recent caselaw suggest about the line between safeguarding free speech at work and an employer’s duty to ensure a safe work environment? Can employees express political\, religious\, or controversial opinions in the workplace? When will an employee be subject to discipline for such statements?\nAt what point must an employer intervene where employees are in conflict due to differing beliefs or opinions? What is the role of the union in responding to these conflicts?\nCan employees be disciplined for statements made when interacting with other employees outside of the workplace?\nWhen do interpersonal conflicts rise to the level of bullying or harassment? Do employers have a legal obligation to address incivility or personal conflict that does not rise to this level?\nWhat organizational factors contribute to a higher incidence of workplace conflict? How should employers and unions identify whether those factors are present and what steps should be taken to improve the environment?\nWith many workplaces moving to a hybrid or remote model\, how can parties address workplace conflict in situations that may be more difficult to monitor\, such as online chats?\nWhat factors must be considered when dealing with conflict between an employee and supervisor\, as opposed to a conflict between two employees? What is the role of the union when conflict arises between employees who are union members?\nWhen is it appropriate to consider moving an employee to a different department or location rather than attempting to resolve the issues in the current environment?\nWhat role can mediation play in diffusing conflicts? How should employers and unions effectively prepare for mediation?\nWhat are key components of an effective conflict management policy? What alternative dispute resolution practices may be incorporated? Which key employees should be coached on communication\, verbal de-escalation\, or other conflict management techniques? What early intervention steps should be taken when conflict arises?\nWhat role can a trauma-informed approach play in addressing workplace conflict? How can such an approach aid employers and unions in understanding why conflict has developed and how to effectively respond?\nTo what degree will the fact that the impugned conflict was in keeping with the workplace culture\, or “condoned” by the employer\, impact an arbitrator’s or adjudicator’s assessment as to discipline or liability? Have changing attitudes towards workplace culture and mental health impacted the analysis?\n\nFood and Beverages \nBreakfast and lunch to be provided\, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs. \n\nPricing \nLabour Law Conference – Workshop  \n$1\,255.00Add to cart	\n			\n \nBundle pricing is also available: \n\nLabour Law Conference & Workshop – Bundle (Conference + Workshop) \n\n$2\,195.00Add to cart	\n			\n  \n\nSpeakers \n  \n\n\n \nAndrew Astritis\nUnion CounselRaven Law \n\n\n \nDavid Jewitt\nArbitrator\, Mediator and Workplace Investigator \n\n\n \nMante Molepo\nLawyer and Governance professionalFounder and CEOMante Molepo Consulting \n\n\nCPD \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/ontario-labour-law-skills-training-workshop/
LOCATION:Rogers Centre Ottawa\, 55 Colonel By Drive\, Ottawa\, Ontario\, K1N 9J2\, Canada
CATEGORIES:Labour Law & Labour Policy,Skills Training,Workshop
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2026/02/ontario-labour-law-skills-training-workshop.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261015T123000
DTEND;TZID=UTC:20261015T140000
DTSTAMP:20260712T084241
CREATED:20250825T191313Z
LAST-MODIFIED:20260625T190626Z
UID:17498-1792067400-1792072800@lancasterhouse.com
SUMMARY:Inclusive Workplace Agreements: Using language that reflects equity and belonging
DESCRIPTION:Select an option\n                                            \n                    Live Webinar                \n                                            \n                    Live Webinar\, video\, and MP3 Bundle                \n                    \n\n        \n\n        Add to Cart\n    \n\n    \n     \nIn this webinar\, experts will examine developing trends in drafting employment contracts\, policies\, and collective agreements that promote workplace equity and comply with human rights legislation. Topics to be addressed include: \n\nHow can legal practitioners and workplace parties apply anti-racist\, anti-oppressive\, and intersectional approaches when reviewing\, negotiating\, or drafting language in contracts\, policies\, and collective agreements? Are legal practitioners\, by virtue of applicable rules of professional conduct\, required to consider equity\, diversity\, and inclusion (“EDI”) when reviewing and drafting such documents?\nWhat steps should be taken prior to recommending or implementing new provisions or policies intended to address EDI issues? What does an effective employee consultation process look like?\nWhat language should be avoided or updated in employment contracts\, policies\, and collective agreements to ensure that language is inclusive and non-discriminatory?\nWhat is involved in taking an “Indigenizing” or “decolonizing” approach to workplace issues?\nWhat are some examples of clauses that have recently been negotiated that reduce barriers for equity-seeking employees?\nWhat lessons can be learned from recent decisions in which collective agreement\, employment contract\, or policy language was found to be discriminatory?\nHow can parties ensure that contract language aimed at promoting EDI does not conflict with other rights (e.g. seniority or other rights of coworkers)?\nWhat impact are recent developments in the U.S. having on EDI initiatives in Canada?\n\nModerator \n\n\n \nDavid Bennett\nMediator\, Arbitrator\, Investigator \n\n\n\nSpeakers \n\n\n \nAbigail Cheung\nEmployer Counsel\nHarris & Company LLP \n\n\n \nJawara Gairey\nDirector\, Regional Offices\nPublic Service Alliance of Canada \n\n\n\nLive Webinar: \nAttend the session in real time and engage directly with the speakers. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nAccess to the live session\nOpportunity to ask the experts direct questions and participate in the chat with your peers\n\nOption: Live Webinar$295.00Add to cart	\n			\n  \nBundle (Video\, MP3\, & Audio) \nGet the full live experience plus post-event resources for continued learning. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nAccess to the live session\nOpportunity to ask the experts direct questions and participate in the chat with your peers\nVideo recording of the session\nMP3 audio recording\nFull transcript\n\nOption: Live Webinar\, video\, and MP3 Bundle$595.00Add to cart	\n			\n  \nWebinar On Demand \nAccess the session anytime\, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand\, click here. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nVideo recording of the session\nMP3 audio recording\nFull transcript\n\n\nAccreditation \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/inclusive-workplace-agreements-using-language-that-reflects-equity-and-belonging/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/08/inclusive-workplace-agreements-using-language-that-reflects-equity-and-belonging.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20261019T123000
DTEND;TZID=America/New_York:20261019T133000
DTSTAMP:20260712T084241
CREATED:20250225T173727Z
LAST-MODIFIED:20260226T170745Z
UID:16096-1792413000-1792416600@lancasterhouse.com
SUMMARY:Menopause in the Workplace: Supporting employees through a natural life transition
DESCRIPTION:Program \nThis Lancaster Speaker Series explores the experience of perimenopause and menopause and their impact on workplace. The session will discuss why this matters to employers and unions\, and outline practical\, concrete steps organizations can take to better support affected employees and foster a more inclusive work environment. \n\n    \n        \n            Select an option\n                                            \n                    Video and MP3                \n                                            \n                    Live Webinar                \n                                            \n                    Live Webinar\, video\, and MP3 Bundle                \n                    \n\n        \n\n        Add to Cart\n    \n\n    \n     \nSpeakers \nDr. Karen Desrosiers \nObstetrician and gynecologist\nBoard Member\nCanadian Menopause Society\n\nAccreditation \nCPDPlease see below for CPD information for this event. Note that some regulators impose expiry periods for event pre-approvals. Participants are encouraged to consult the code and expiry date provided during the webinar and\, where an expiry code date for pre-approvals has passed or is not provided\, participants should confirm eligibility directly with their professional regulator. Participants are likewise encouraged to contact Lancaster House or their professional regulator with any other questions regarding the CPD eligibility of the event. \n\n\nThis program has been approved by CPHR Alberta for 1 Continuing Professional Development hours.\n\n\n\n\nThis program has been approved by CPHR BC & Yukon for 1 Continuing Professional Development hours.\n\n\n\n\n \nThis program has been approved for 1 Continuing Professional Development (CPD) hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). \n\n\n\n\n\n \n\nThis program has been approved by the Law Society of British Columbia for 1 Continuing Professional Development hours.\nMembers of the Law Society of New Brunswick may consider this program for 1 Continuing Professional Development hours.\nMembers of the Law Society of Ontario may consider counting this program for 1 Substantive hours; 0 Professionalism hours.\nMembers of the Nova Scotia Barristers’ Society may consider counting this program for 1 Continuing Professional Development hours.\n\n\n\n\nAdditional InformationRegistration Fee – Single Attendee\nLive webinar\, video\, and MP3 Bundle: $179\nLive webinar: $49\nVideo and MP3: $149 \n(Registrations must be paid in advance of the webinar)\nPlease contact us by email\, or by phone at (416) 977-6618\, for discount pricing for additional participants and group orders. \nRegistration Information\nThe video recording and MP3 file are available for download and viewing one business day after the live event. After purchasing\, you will receive an e-mail with instructions on how to access and download the video recording and MP3 files. For purchases for upcoming events\, once the video recording and MP3 file are available\, registrants will receive an update e-mail informing them that the links are now ready.
URL:https://lancasterhouse.com/event/menopause-in-the-workplace-supporting-employees-through-a-natural-life-transition/
LOCATION:Virtual Event
CATEGORIES:Lancaster Speaker Series,Webinar
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/02/menopause-in-the-workplace-supporting-employees-through-a-natural-life-transition-3.jpg
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=UTC:20261027T123000
DTEND;TZID=UTC:20261027T140000
DTSTAMP:20260712T084241
CREATED:20250825T192722Z
LAST-MODIFIED:20260624T154448Z
UID:17502-1793104200-1793109600@lancasterhouse.com
SUMMARY:Mental Health & Investigations: Best practices for effective\, fair and trauma-informed processes
DESCRIPTION:Select an option\n                                            \n                    Live Webinar                \n                                            \n                    Live Webinar\, video\, and MP3 Bundle                \n                    \n\n        \n\n        Add to Cart\n    \n\n    \n     \n\nInvestigating allegations of human rights violations in the workplace requires a commitment to understanding best practices\, including adopting a trauma-informed approach. Drawing on recent caselaw and best practices\, experts will offer insights into conducting or overseeing workplace investigations. Panelists will address the following questions:\nWhat is a trauma-informed approach? What steps can investigators take to ensure workplace human rights investigations are trauma-informed?\nWhat measures should employers\, investigators and unions implement to safeguard the mental well-being of participants during a workplace investigation?\nIn what circumstances is hiring an external investigator to be preferred over an internal investigation? How can the parties strike a balance between thoroughness and urgency during investigations?\nWhat information can or must be shared with a complainant or respondent once an investigation is complete? How should employers communicate investigation results to complainants in a trauma-informed manner?\nWhat are the goals of workplace restoration after an investigation? Are restorative processes necessary even if an investigator finds that no misconduct occurred?\nWhat does an effective workplace restoration plan entail? What is the union’s role in workplace restoration?\nHow should employers and unions address allegations or findings of a “poisoned work environment” or systemic issues in the workplace?\n\nModerator \n\n\n \nKarine Pelletier\nAdjudicator\nManitoba Human Rights Commission \nVice-Chairperson\nManitoba Labour Board \n\n\n\nSpeakers \n\n\n \nJohn Donkor\nEmployer Counsel\nDonkor Employment and Labour Law \n\n\n \nLacey Peters\nMental Health Specialist\nLP Counselling and Consulting \n\n\n \nAngela Wong\nCounsel\nHospital Employees’ Union \n\n\n\nLive Webinar: \nAttend the session in real time and engage directly with the speakers. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nAccess to the live session\nOpportunity to ask the experts direct questions and participate in the chat with your peers\n\nOption: Live Webinar$295.00Add to cart	\n			\n  \nBundle (Video\, MP3\, & Audio) \nGet the full live experience plus post-event resources for continued learning. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nAccess to the live session\nOpportunity to ask the experts direct questions and participate in the chat with your peers\nVideo recording of the session\nMP3 audio recording\nFull transcript\n\nOption: Live Webinar\, video\, and MP3 Bundle$595.00Add to cart	\n			\n  \nWebinar On Demand \nAccess the session anytime\, at your convenience. On-demand content is only available after the live session has concluded. For a full list of Lancaster’s library of webinars on demand\, click here. \nIncludes: \n\nDownloadable comprehensive reference materials researched by Lancaster House lawyers\nVideo recording of the session\nMP3 audio recording\nFull transcript\n\n\nAccreditation \nCPD\nLancaster House provides professional education programs that qualify for CPD credit for human resources professionals\, lawyers\, and paralegals across Canada.
URL:https://lancasterhouse.com/event/mental-health-investigations-best-practices-for-effective-fair-and-trauma-informed-processes/
LOCATION:Virtual Event
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://lancasterhouse.com/wp-content/uploads/2025/08/mental-health-investigations-best-practices-for-effective-fair-and-trauma-informed-processes.jpg
END:VEVENT
END:VCALENDAR