Moderator
Speakers
An employer’s obligation to protect workers from harassment is not limited to harassment by other employees and managers; it also may extend to harassment perpetrated by members of the public. Such situations present special challenges In this panel, Lancaster’s expert speakers will address issues relating to third-party harassment in the workplace, such as:
- What type of conduct constitutes harassment by customers, patients, students or other members of the public?
- Does an employer have an obligation to protect employees from harassment by the public on the company’s social media sites? How does this interact with rights that members of the public may have to express themselves freely?
- What policies or practices can employers put into place to proactively guard against harassment by clients and other members of the public? How is this affected by the nature of the worksite (e.g. educational institution, health care setting, etc.)?
- What steps should an employer take to conduct an appropriate investigation into harassment by a member of the public? What challenges exist when the alleged third-party harasser will not comply with the investigation?
- What types of legal actions and remedies are appropriate where an employee has been harassed by a member of the public?
Accreditation
This program has been approved by CPHR Alberta for 1.5 Continuing Professional Development hours.
This program has been approved by CPHR BC & Yukon for 1.5 Continuing Professional Development hours.
This program has been approved for Continuing Professional Development 1.5 hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).
- This program has been approved by the Law Society of British Columbia for 1.5 Continuing Professional Development hours.
- Members of the Law Society of Ontario may consider counting this program for 1.5 Substantive hours; 0 Professionalism hours.
- Members of the Nova Scotia Barristers’ Society may count this program for 1.5 Continuing Professional Development hours.
- Members of the Law Society of New Brunswick may consider this program for 1.5 Continuing Professional Development hours.
Additional Information
Materials
Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each webinar is accompanied by a PDF of concise summaries of the cases discussed.
Registration Fee – Single Attendee
Live webinar, video, and MP3 bundle – $440
Live webinar – $275
Video and MP3 – $275
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.
Registration Information
The video recording, MP3 file, and materials are available for download and viewing one business day after the live webinar. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording, MP3 file, and materials. For purchases for upcoming webinars, once the video recording and MP3 file and materials are available, registrants will receive an update e-mail informing them that the links are now ready.
