Professional Learning Programs

In partnership with colleges and universities, Lancaster House offers professional learning programs that provide practical education in the field of labour relations and human resources. The professional learning programs equip participants with the skills and knowledge necessary to build and maintain effective union-management relationships. These programs are available in both virtual and in person formats, and are taught by Canada’s leading labour relations scholars and practitioners. They combine theory, research and professional experience to provide an education that has immediate application in the workplace.

The programs result in a certificate confirming completion of the course.

Upcoming Professional Learning Programs

Intensive Mediation Workshop

September 17 at 12:30 pmSeptember 18 at 4:30 pm

Labour Relations Certificate – Fall (Virtual Program)

October 10 at 12:30 pmNovember 28 at 4:00 pm

Program Features:

  • Access to leading Canadian experts in a small-group setting
  • Active learning through group discussion, case studies, and simulations
  • Balanced coverage of labour and management points of view
  • Management, union and neutral attendees learn together and from each other
  • Participants are exposed to diverse opinions and extensive knowledge of experts
  • A variety of speakers provide context and overviews, including academics, lawyers, practitioners and subject matter experts
In conjunction with Toronto Metropolitan University

Labour Relations Certificate Program

The Labour Relations Certificate Program, offered in conjunction with Toronto Metropolitan University, provides a comprehensive review of labour relations, including coverage of:

  • Theoretical perspectives on the employment relationship
  • Interpersonal communication in the workplace
  • The origins and structure of Canadian labour relations legislation
  • Mediation of workplace disputes
  • The legal framework for collective bargaining
  • Integrative and distributive approaches to bargaining
  • Bargaining skills
  • The sources of workplace law (legislation, caselaw, collective agreements)
  • Collective agreement interpretation
  • The scope and limits of management rights
  • Progressive discipline
  • Prohibitions against discrimination in the workplace
  • Accommodating employees with disabilities
  • Accommodating employees with family care obligations
  • Privacy law’s application to the employment relationship
  • The future of work
  • Workplace harassment
  • Conducting workplace investigations
  • Grievance arbitration
  • Legal Research for labour relations
In conjunction with the Centre for Industrial Relations and Human Resources at the University of Toronto

CIRHR – Professional Learning Programs

Professional learning programs offered in conjunction with the Centre for Industrial Relations and Human Resources at the University of Toronto provide in-depth training on topics such as:

  • Accommodating employees with mental health disabilities
  • Implementing workplace psychological health and safety policies and programs
  • Ensuring fair and effective workplace investigations