Preventing Workplace Bullying and Intervening in Conflict

Five provinces have already enacted legislation aimed at protecting employees from bullying at work, and recently the federal minister of labour introduced a voluntary national standard for psychological health and safety at work that calls on parties to address the issue of bullying. In this regard, a national roundtable of executives and labour leaders sponsored by the Mental Health Commission of Canada has identified increased training as the number one priority for organizations seeking to provide psychologically safe workplaces pursuant to the standard and these legislative changes.

Specifically, the roundtable stressed the need for management and union representatives to develop emotional intelligence and interpersonal skills in order to respond to workplace conflicts. Responding to that need, this workshop teaches you and your staff the key interpersonal skills required for creating a psychologically safe workplace. Besides providing a clear understanding of the parties’ legal obligations, it teaches the skills needed to intervene in and prevent workplace bullying.

MATERIALS
Includes materials, with case summaries and analyses, prepared by Lancaster's legal staff.