Honing Your Grievance and Arbitration Skills is a practical, skills-focused workshop designed for labour relations practitioners seeking to strengthen their effectiveness in grievance handling and arbitration. Participants will explore proven tools and tactical approaches for assessing grievances, building persuasive cases, managing evidence, and advocating clearly and credibly at arbitration. Through applied discussion and real-world examples, the workshop emphasizes strategic decision-making, effective preparation, and practical advocacy skills that translate directly to day-to-day representation.

Who Should Attend

This workshop will provide invaluable learning and networking opportunities for professionals involved in shaping and managing workplace policy, arbitration, and labour relations. It is designed for individuals across a range of industries, including:

• Arbitrators & Mediators – Decision-makers and dispute resolution professionals seeking to stay current with evolving practices and jurisprudence.
• Negotiators & Bargaining Agents – Professionals involved in collective bargaining looking to strengthen their strategies and deepen their understanding of recent legal and policy developments.
• Human Resources Leaders – HR managers, directors, and disability management specialists navigating workplace accommodations, discipline, and compliance.
• Employment & Labour Lawyers – Legal professionals seeking updates on arbitration trends, case law, and legislative changes.
• Union Representatives & Labour Relations Experts – Advocates working to ensure fair treatment in the workplace and effective collective bargaining outcomes.
• Corporate Executives & Compliance Officers – Business leaders responsible for aligning workplace policies with legal requirements and best practices.
• Government & Public Sector Professionals – HR and legal representatives working within municipal, provincial, and federal public service contexts.

Whether you are resolving disputes, negotiating agreements, or developing workplace policy, this conference offers the insights and connections you need to stay informed and effective.

Learning Outcomes:

By the end of this workshop, participants will be able to:

• Assess grievances strategically to determine merit, risk, and appropriate next steps
• Build clear and persuasive grievance and arbitration cases, including organizing facts, evidence, and arguments
• Apply effective advocacy techniques in grievance meetings and arbitration hearings
• Prepare and manage evidence and witnesses to support strong representation
• Navigate procedural and tactical issues in arbitration with confidence
• Make informed decisions about settlement, withdrawal, or proceeding to arbitration

What to Expect:

In addition to the live content, participants will receive a comprehensive package of digital materials, including textbook chapters, case summaries, and other carefully curated resources. Developed through extensive research by Lancaster House program lawyers, these materials are designed to support continued learning long after the event.

Program coming soon.

Breakfast and lunch to be provided, with a variety of snacks and refreshments available during breaks. Breakfast is provided prior to the workshop and will be available starting at 8:00 am. Please share any dietary requirements at the time of registration so we can best accommodate your needs.

Alberta Labour Arbitration and Policy Conference – Workshop

$995.00Select options This product has multiple variants. The options may be chosen on the product page

Attendees also have the option to attend the Alberta Labour Arbitration and Policy Conference, taking place the evening and then the following day after the workshop. The conference features expert-led panel discussions examining key developments and practical challenges labour arbitration and bargaining and is designed to complement the workshops. The conference and workshop may be attended separately or as a bundled registration:

Alberta Labour Arbitration and Policy Conference & Workshop – Bundle (Conference + Workshop)

$1,995.00Select options This product has multiple variants. The options may be chosen on the product page

Workshop 1: Bargaining in Complex Times: Advanced skills to prepare for, cost, negotiate, and communicate in collective bargaining

Workshop 3: After the Investigation: Defusing conflicts and restoring workplace relationships