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Karine Pelletier

Manitoba Human Rights Commission

Manitoba Labour Board


Tonie Beharrell

Lawyer and Workplace Investigator
Southern Butler Price LLP

Connie Cheung

Employer Counsel
Sherrard Kuzz LLP

Amarkai Laryea

Union Counsel

Dr. Kristine Peace

MacEwan University

In this webinar, expert panelists will examine how stereotypes, bias, and other equity, diversity, and inclusion considerations can influence assessments of credibility during grievance procedures, in investigations, and at arbitration. Panelists will highlight strategies for addressing these concerns and examine questions including:

  • How can bias and stereotypes impact how witnesses are perceived and their credibility assessed? How can trauma, cultural factors, or experiences of discrimination impact the way in which a witness delivers evidence? Do legal professionals have a professional obligation to recognize and address these concerns?
  • What role can these factors play in shaping perceptions of the merit of complaints made through grievance or other internal procedures? How might this inadvertently “weed out” legitimate complaints? How can lawyers advising on such matters, as well as workplace parties, proactively address these factors?
  • How can investigators ensure that bias and stereotypes do not impact their assessment of witness credibility? What are best practices for ensuring investigations are conducted in a fair and unbiased manner?
  • How do these same factors impact the arbitral process and how testimony and evidence presented at arbitration is evaluated? When is it necessary to present expert evidence on bias or stereotypes?
  • What training should legal professionals and workplace parties undergo to better recognize and address these issues? Who should receive this training?


CPD Alberta
This program has been approved for Continuing Professional Development 1.5 hours under Category A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA).
CPD BC and Yukon
This program has been approved by CPHR BC & Yukon for 1.5 Continuing Professional Development hours.
CPD Alberta
This program has been approved by CPHR Alberta for 1.5 Continuing Professional Development hours.

Law Society Logo
This program contains 1 hour and 30 minutes of EDI Professionalism content.


  • This program has been approved by the Law Society of British Columbia for 1.5 Substantive Hours; 0 Professionalism Hours.
  • Members of the Law Society of New Brunswick may count this program for 1.5 Continuing Professional Development hours.
  • Members of the Nova Scotia Barristers’ Society may count this program for 1.5 Continuing Professional Development hours.

Additional Information


Valuable, up-to-date materials and case summaries will be available for downloading from our website. Each webinar is accompanied by a PDF of concise summaries of the cases discussed.

Registration Fee – Single Attendee

Live webinar, video, and MP3 bundle – $440
Live webinar – $275
Video and MP3 – $275
(Registrations must be paid in advance of the webinar)
Please contact us by email, or by phone at (416) 977-6618, for discount pricing for additional participants and group orders.

Registration Information

The video recording, MP3 file, and materials are available for download and viewing one business day after the live webinar. After purchasing, you will receive an e-mail with instructions on how to access and download the video recording, MP3 file, and materials. For purchases for upcoming webinars, once the video recording and MP3 file and materials are available, registrants will receive an update e-mail informing them that the links are now ready.

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